Aspects Holidays Reviews 

940
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 601 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently emphasize the exceptionally helpful team members who make every single trip memorable and handle all arrangements smoothly. Visitors always appreciate the wonderful accommodation options situated right by the gorgeous seaside. The reservation process is described as extremely easy, allowing people to secure their ideal holiday rentals without any hassle. Some reviewers were not happy with certain details, noting occasional property discrepancies that did not match initial expectations or pointing out sparse welcome packs. A few people also felt that better communication or preparation regarding minor property details would improve the overall experience.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, polite, and... See more

Holidays

Clients share positive opinions on holidays, noting that properties are consistently clean and located in... See more

Service

Consumers find service to be positive, highlighting friendly staff and reliable, professional assistance... See more

Booking process

Users describe positive interactions with booking_process, highlighting that the system is efficient,... See more

Location

People report positive experiences with location, highlighting wonderful settings right by the beach and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked our last minute holiday with Aspect holidays to Newquay. Stayed in a fab apartment close to fistral beach. The apartment was lovely and clean, great space with 2 bedrooms,2 bathrooms, liv... See more

Rated 5 out of 5 stars

The view over Mount’s Bay was simply incredible and is something we’ll never forget. Every morning we looked forward to opening the curtains and seeing the sea stretching across the bay, and every eve... See more

Company replied

Rated 5 out of 5 stars

Aspects Holidays have been our go to company for cottages in Cornwall for a few years now and we have had good experiences each time. Staff are friendly and helpful and easy to contact via phone or we... See more

Rated 5 out of 5 stars

We always try to book with Aspects when we visit Cornwall. We have just had our fifth holiday with them. We always find the booking process very easy. The properties we have stayed in have always been... See more


Company details

  1. Self-Catering Accommodation
  2. Cottage Rental
  3. Holiday Accommodation Service
  4. Holiday Home
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1989, Aspects Holidays has been letting self-catering holiday cottages in Cornwall ever since. Offering a wide variety of self-catering holiday homes across the county, from sea view apartments to cosy cottages in the countryside, there’s something for everyone. With local offices in Hayle, St Ives, Porthleven, Penzance, Perranporth, Bude and Mevagissey, this Cornish company has a local and friendly ethos, ensuring they're always nearby if you need them. Proudly B Corp Certified.


Contact info

Cornwall's local holiday letting agency

Take a look at our collection of holiday cottages across Cornwall

4.9

Excellent

TrustScore 5 out of 5

940 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(940)

600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Aspects Holidays logo

Reply from Aspects Holidays

Thank you for your review, Charles! We're so pleased you enjoyed both the property and its location. We hope you had a wonderful stay and look forward to welcoming you back for another Cornish getaway soon! ☺️

Rated 5 out of 5 stars

Aspects is a great company to book your…

Aspects is a great company to book your holiday though in Cornwall has beautiful holiday lets, their website is easy to book though and the staff are very helpful and very friendly. I use them every time we go Cornwall

8 July 2026
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Reply from Aspects Holidays

Thank you so much, Steven! It really means a lot to know we're your go-to for Cornwall holidays. We're delighted that our team has helped make each booking a positive experience. We can't wait to welcome you back for your next visit to Cornwall! ☺️

Rated 5 out of 5 stars

Reliable, helpful and a huge variety of holiday homes.

After using Aspects for the first time nearly 10 years ago, we’ve never used anyone else. Service is always fantastic, properties we’ve stayed in have always been as described and any questions have always been answered immediately! They have a huge variety of holiday homes and having stayed in 6 or 7, often going back to the same one and sometimes visiting twice a year, we have never been disappointed!

7 July 2026
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Reply from Aspects Holidays

Wow, thank you for such a wonderful review! Nearly 10 years of holidays with us is something we're incredibly grateful for. It's fantastic to hear you've enjoyed such a variety of our properties and that our team has always been there when needed. Thank you for your continued loyalty; we look forward to helping you create many more happy holiday memories. ☺️

Rated 5 out of 5 stars

Easy booking

Easy booking. Property very clean with polite and personable housekeeper. Excellent. 😀

20 June 2026
Unprompted review
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Reply from Aspects Holidays

Thank you for your lovely review! We're so pleased the booking process was easy and that you found the property spotless. We'll be sure to pass your kind words on to the housekeeper too! We hope to welcome you back again soon!😊

Rated 5 out of 5 stars

Brilliant

Stayed in a Lovely apartment In perranporth
Easy booking with smooth check in and out
No issues at all

27 June 2026
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Reply from Aspects Holidays

Thank you, Sarah! We're delighted you had such a great stay in Perranporth. It's lovely to hear everything from booking through to check-out went smoothly, and we hope to see you again soon! ☺️

Rated 5 out of 5 stars

A good experience

Booking was easy, I was kept informed in the period leading up to the holiday, given clear instructions as to the location of the cottage and details of the key safe. I also received phone calls after arrival to check all was well, and regarding the delivery of clean towels mid stay 😊

7 July 2026
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Reply from Aspects Holidays

Thank you so much for your kind review, Wendy. We're delighted everything went smoothly from booking right through to your stay. We hope you had a wonderful trip and hope to welcome you back again soon! 😊

Rated 5 out of 5 stars

As always my dealings with Aspects is a…

As always my dealings with Aspects is a pleasant experience. The friendly staff answered all my questions efficiently and sorted out my holiday. It is good to be able to trust this company to deliver exactly what they advertise. I have never been disappointed.

6 July 2026
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Reply from Aspects Holidays

Thank you so much for your continued support and your lovely review! It means so much to know you can trust us to deliver exactly what's promised. Our team will be delighted to hear your kind comments, and we can't wait to help you plan your next Cornwall holiday! ☺️

Rated 5 out of 5 stars

Top accomodation and service

Top accomodation and service. Welcome package shows that Aspect Holidays care for their costumers.

6 July 2026
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Reply from Aspects Holidays

Thank you, Svenja! We're delighted you enjoyed both the accommodation and our service as the always exactly what we strive for! We hope to welcome you back again to Cornwall soon ☺️

Rated 5 out of 5 stars

Communication is great and all the…

Communication is great and all the staff go out of there way to help wherever they can, and the accommodation is excellent

6 July 2026
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Reply from Aspects Holidays

Thank you for your kind words, Clive! We're so pleased our team could help wherever needed and that you enjoyed the accommodation too. We hope to see you again soon! ☺️

Rated 5 out of 5 stars

Amazing

Amazing , really good!

6 July 2026
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Reply from Aspects Holidays

Thank you so much, Sarah! 😊 We're so pleased you had such a great experience and hope to welcome you back again very soon!

Rated 5 out of 5 stars

Efficient & responsive staff.

Efficient & responsive staff.
Great accommodation.
Clear website with easy booking

6 July 2026
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Reply from Aspects Holidays

Thank you for your lovely review! We're delighted that you found our team efficient and that both the accommodation and booking process met your expectations. We hope to welcome you back for another Cornish escape soon! ☺️

Rated 4 out of 5 stars

This company has a great selection of…

This company has a great selection of properties in Cornwall. They are easy to deal with and the descriptions are accurate and informative. Online booking is very straightforward.

26 June 2026
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Reply from Aspects Holidays

Thank you, Sue! We're so pleased that you like our range of properties, and it's great to hear you find the booking process straightforward too. We look forward to helping you plan many more holidays in Cornwall! ☺️

Rated 5 out of 5 stars

Doing everything right from start of…

Doing everything right from start of booking holiday to finish lovely accommodation just perfect wouldn’t use anybody else
Thank you

6 July 2026
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Reply from Aspects Holidays

Thank you so much, Andrew! It means a lot to hear that everything ran so smoothly throughout your entire journey with us. Your kind words and loyalty are truly appreciated. Thank you for choosing us, we hope to see you soon! ☺️

Rated 5 out of 5 stars

Arranging Family Holiday

It is easy to find appropriate holiday accommodation on the website. Booking system operates well, and staff at Aspects are always helpful when contacted direct either by telephone, email or in person at the office.

6 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Thank you, Avril! We're delighted to hear you found the perfect property with us and that our team could help whenever you needed us. We really appreciate your kind feedback and hope to welcome you back for another wonderful holiday soon. ☺️

Rated 5 out of 5 stars

Friendly and responsive

Friendly and responsive to issues and queries

6 July 2026
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Reply from Aspects Holidays

Hi Chris, thank you so much for leaving such a kind review. The team always strives to leave our lovely guests with a positive impression, so this is wonderful to hear! We hope you had a wonderful holiday and that we will be welcoming you back soon ☺️

Rated 4 out of 5 stars

Good communication…

We had a positive experience booking accommodation in St Ives with Aspects. I needed to contact them with an issue part way through our stay and they responded very quickly and communicated well to resolve the issue. Would recommend

4 July 2026
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Reply from Aspects Holidays

Thanks for the review Diane. We were glad to be able to help and hope that you had a great time here 😊

Rated 5 out of 5 stars

provided a property that was modern…

provided a property that was modern clean well equiped and had all information provided for our weeks stay. the office was on the harbour and we visited on one occasion and found the staff very polite and helpfull

26 June 2026
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Reply from Aspects Holidays

Hi Stokoe, thank you so much for this lovely review. We're so glad that your interactions with the staff were so positive; we are incredibly proud of our wonderful humans at Aspects! We hope you had a wonderful stay and that we will see you again soon! ☺️

Rated 5 out of 5 stars

Trusted company used several times over…

Trusted company used several times over the years, from start to finish we had no doubts about property choice, we did our homework and it did not disappoint. We would not hesitate in recommending Aspects.

5 July 2026
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Reply from Aspects Holidays

Thank you so much for this lovely review Andrea, we're so glad you had such a positive experience! We hope your stay in Cornwall was memorable and that we will see you again soon! ☺️

Rated 5 out of 5 stars

Fanatic customer service …

Great communication and excellent customer service.
This year we decided to pay for our holiday in monthly installments which made it so much easier.
We stayed at Seven Dunes Atlantic Bay in Perranporth, the accommodation was spotless and well equipped.
Friends ask why we always stay in the same place but it is such a perfect location we wouldn't want to go anywhere else.
Minutes away from the town and around 1 minute to get to the beach.

5 July 2026
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Reply from Aspects Holidays

Thank you so much for this lovely review Natalie, we're so glad you had such a wonderful time in Perranporth and hope to see you back for many years to come! ☺️

Rated 5 out of 5 stars

Great company

Great company, really easy and helpful to deal with!

4 July 2026
Aspects Holidays logo

Reply from Aspects Holidays

Thank you so much for your kind comments Amy, we're so glad you you had such a positive experience with us and hope to welcome you back soon ☺️

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