Argos Reviews 

Argos is regressing not progressing. A few months ago I wanted to purchase a new washing machine, I wanted it delivered and the old one removed but was not ready to fit it. The only option with all machines was either deliver only or deliver, recycle & install. I contacted customer service and she couldn’t find any machine without installation.Only option was either arrange recycling of old machine myself or go elsewhere. I went to curry’s!!. Yesterday I needed a new TV - Not one single 65” tv available to collect in or around Cardiff ( capitol of wales). It was all delivery only. Guess what I went to Curry’s!! - I won’t even bother searching on Argos site anymore, competitors are far more advanced.

Price of item.
Communication.
Great input from delivery team.

Quick delivery, easy to put together and looks great in the living room. Supplied without a bulb so you will need to buy separately. Pleased with purchase.

Easy to order, fast delivery, competitive prices and great customer service

Had to return an item as I had ordered the wrong thing no issues Argos came and collected and got refunded straight away amazing service

Ordered online and picked up the next day. Price was competitive and communication was good.

Still waiting for the last item it's not turned up, no messages , no refund

It works a treat, handy pick up points and no worry about being in to receive the item. You can usually find what you want at a reasonable price and quick free delivery.

Option to find which nearby store has which product in stock in real time, order at store and collect in minutes.

Text messages to keep me informed of order before delivery. Message on the day to say driver was ten minutes away. The delivery was actually an hour earlier than expected which was a bonus. Two delivery men who handled my item with care and also were very careful not to damaged my property when manoeuvring the item through a tight spot.

It’s a shame your not allowed to get honest reviews seen by Argos customers they wouldn’t publish mine the can opener they sold me didn’t even open 1can before it fell apart and then all I got was rubbish customer service I will NOT use them again

Another empty promises from Argos

Re: Argos Executive Office Reference: SRV-0925-7074 / 257911789 / K4335

One of the Sainsbury’s Argos delivery drivers never turned up on the day he was supposed to deliver my washing machine. He then lied and claimed he’d been to my address but that I didn’t answer the door.

When I tried calling Sainsbury’s Argos to let them know I was at home waiting, he kept calling my phone, stopping me from getting through. At one point, he called without realising the line was still connected, and I could hear really nasty, disturbing noises in the background.

The whole situation caused me a huge amount of stress and anxiety. I was so frightened that I didn’t feel safe staying in my house alone that night. I asked a friend to stay with me, and the next day I reported it to the police.

I raised all of this with Sainsbury’s Argos, and Alyson, the Sainsbury’s manager, said she would investigate. I was able to prove with CCTV that the driver’s claims were completely false.

It’s now been four weeks. I’ve sent more than four or five emails and several messages, but I still haven’t received a single response from Alyson. After everything I’ve been through, being frightened, treated badly and insulted, she won’t even acknowledge or respond to my complaint.

I ordered a vacuum cleaner from Argos for collection at my local Sainsbury's. When I wanted to recycle my old vacuum cleaner under Argos's take-back scheme, I discovered it had to be returned to an Argos store, not a pick up point. I arranged for a neighbour to drive me to collect the new vacuum and then to another Argos store to drop off the old one.

When I arrived to the Argos store, I was told the recycling scheme is entirely at the store manager's discretion, and my vacuum was initially refused because it was over 25 cm in size. Only after I explained the situation and Argos customer service confirmed it was the manager's decision did they make an exception.

What's the point of advertising a recycling scheme if customers can't rely on it being accepted?

Great goggles adjustable stray good quality value for money

Pleasant staff, helpful with requests
which made decision easy.

Bought some drinking glasses in the sale & they were only available for delivery, which was on specified day & time.
Glasses themselves are good to hold & nice shape also stable . They are glass but are very lightweight