Argos Reviews 

275,841
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 30,287 reviews, reviewers had a great experience with this company. Customers consistently praise the helpful and efficient staff for their polite service, often going the extra mile to assist. The ordering, collection, and delivery processes are frequently described as smooth, straightforward, and quick, with many appreciating the convenience and positive product experiences. However, some people mentioned issues with product quality, such as items being flimsy or non-functional. Delivery services were occasionally problematic, with orders not arriving as scheduled or being delivered damaged. Additionally, some reviewers were not happy with certain aspects of customer service, citing unhelpful staff or difficulties with returns and order accuracy.

What people talk about most

Product

Customers had ambiguous experiences with product quality and functionality, with some praising items like air... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting positive... See more

Order

Consumers find order experiences to be ambiguous, with many reporting smooth processes from ordering to... See more

Service

Clients share positive opinions on service, with many reviewers praising the brilliant, speedy, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting helpful and efficient service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As always, warmly welcomed. I was served by Stan, collected purchased which l am so pleased with. Stan also helped me sort out another issue l had with a product l purchased a few years ago, excellent... See more

Company replied

Rated 5 out of 5 stars

In my search for a new kettle I narrowed down my choices and then compared prices and delivery times before deciding. I chose Argos because they were offering the best price with next-day pick up at t... See more

Company replied

Rated 5 out of 5 stars

My charger was in stock and available for immediate collection. An efficient, hassle free experience. I use the Argos website for all “need now” purchases as Sainsbury’s is just a short walk away, and... See more

Company replied

Rated 5 out of 5 stars

From putting the order in online for a lawnmower it was all simply and straight forward to go to the store and pick up the item already waiting to be picked up. The staff were cheerful and efficient... See more

Company replied


Company details

  1. Electronics & Technology

About Argos

Written by the company

Established in 1973, Argos is a leading UK general merchandise retailer offering more than 60,000 products. Its range of Technology, Home & Furniture, Toys, Appliances, and Health & Beauty products are available through its website, apps, stores and convenient Click & Collect points inside Sainsbury’s supermarkets. Argos is a technology-led retailer; its website receives on average a billion visits a year and 70% of sales originate online.

Argos App
You can download the Argos app for both Apple and Android devices.

Delivery and collection
Its market-leading Fast Track delivery service is available across more than 90% of UK postcodes, seven days a week, and offers home delivery in as little as four hours up to 10pm.

Store Locator
Find a store near you using the Store locator


Contact info

4.1

Great

TrustScore 4 out of 5

276K reviews

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Asks customers to review

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4.1

All reviews

(275,841)

28,600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality products delivered fast…

Good quality products delivered fast with excellent customer support.

3 August 2026
Argos logo

Reply from Argos

Hi there,

We're so pleased to hear that you found our products to be of good quality, delivered quickly, and that you experienced excellent customer support. Thank you for your wonderful feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Had the item I wanted in stock

Had the item I wanted in stock, ordered in store, left with it five minutes later. Great service!

27 July 2026
Argos logo

Reply from Argos

Hi Raybas,

We're so pleased to hear you found the item you wanted in stock and were able to leave with it so quickly after ordering. We appreciate you sharing your positive experience with us!

Best wishes,
Sneha.

Rated 5 out of 5 stars

I was very happy

3 August 2026
Argos logo

Reply from Argos

Hi Lynette,

We are so happy to hear that you had a very positive experience with us. We truly appreciate your wonderful feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Efficient service

Easy to find what I was looking for, ordered using click & collect. Quick to confirm the order and availability

3 August 2026
Argos logo

Reply from Argos

Hi Eileen,

We're so pleased you found what you were looking for and that your click & collect order was quickly confirmed and available. Thank you for your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

good service

Received info about delivery which arrived on the day by a polite driver who offered to put the large item in my hall. goods in good condition

3 August 2026
Argos logo

Reply from Argos

Hi Jennie,

We're so pleased to hear your delivery arrived on time and that our driver was polite and helpful in placing your item. It's wonderful that your goods were in good condition. Thank you for your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Situated in my nearest Sainsbury’s and…

Situated in my nearest Sainsbury’s and can do all my shopping with one visit.

3 August 2026
Argos logo

Reply from Argos

Hi Derby,

We're delighted to hear that you find our location convenient for combining your shopping trips! Thank you for your wonderful 5-star review.

Best wishes,
Sneha.

Rated 5 out of 5 stars

Ordered item and was given an…

Ordered item and was given an immediate e-mail verification. Called instore (Sainsbury)to collect and was served and on My way in less than three minutes.
Product was excellent and as advertised.
As it was instore at Sainsbury there was no parking issue and no parking fee.

3 August 2026
Argos logo

Reply from Argos

Hi Stephen,

We're so pleased to hear your order process was smooth and that you were served quickly in-store. It's wonderful that the product met your expectations and that the Sainsbury's location was convenient. Thank you for your amazing 5-star review!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Very fast good service

Very fast good service

3 August 2026
Argos logo

Reply from Argos

Hi Joan,

Thank you for your wonderful 5-star review! We are so pleased to hear that you experienced such fast and good service. We truly appreciate your feedback.

Best wishes,
Sneha.

Rated 5 out of 5 stars

Value for money easy to order no…

Value for money easy to order no problem to collect. Good service .

3 August 2026
Argos logo

Reply from Argos

Hi Robbie,

I am so pleased to hear that you found our service good, and that ordering and collection were easy. We appreciate your positive feedback!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Such a great and fabulous service

Such a great and fabulous service. You look - you click - you buy and collect all in a couple of hours what more could be better. It’s brilliant it’s perfect

9 July 2026
Argos logo

Reply from Argos

Hi Lorraine,

We're thrilled to hear you found our service so great and fabulous! It's wonderful that you could easily find, purchase, and collect your item so quickly. Thank you for your brilliant feedback!

Best wishes,
Sneha.

Rated 4 out of 5 stars

Argos is an effiecient and reliable…

Argos is an effiecient and reliable with value company

3 August 2026
Argos logo

Reply from Argos

Hi Martin,

We're so pleased to hear that you find our company efficient, reliable, and offering great value. We truly appreciate your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars
Argos logo

Reply from Argos

Hi Dean,

Thank you for your fantastic 5-star review! We are so pleased to hear that it is doing the job well for you. We truly appreciate your positive feedback.

Best wishes,
Sneha.

Rated 5 out of 5 stars

Great quality

Great quality

3 August 2026
Argos logo

Reply from Argos

Hi Ernest,

We’re delighted to hear you were happy with the quality. We really appreciate your support.

Best wishes,
Sneha.

Rated 5 out of 5 stars

Prompt delivery

3 August 2026
Argos logo

Reply from Argos

Hi Nawzad,

We're thrilled to hear that you experienced prompt delivery. We strive to provide excellent service, and your feedback is greatly appreciated!

Best wishes,
Sneha.

Rated 5 out of 5 stars

No fuss shopping

Quick and easy from ordering to collection

28 July 2026
Argos logo

Reply from Argos

Hi there,

We're delighted to hear that your experience, from ordering to collection, was quick and easy. We truly appreciate your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

When I arrived they were quick to…

When I arrived they were quick to deliver my order

3 August 2026
Argos logo

Reply from Argos

Hi there,

We're so pleased to hear that your order was delivered quickly upon your arrival. We truly appreciate your positive feedback and your 5-star review!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Easy process to order and pickup

Easy process to order and pickup. Decent price as well

3 August 2026
Argos logo

Reply from Argos

Hi Brucey,

We're delighted to hear that your ordering and pickup process was easy and that you found the price decent. We truly appreciate your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Efficient and effective

Efficient and effective, friendly service.

3 August 2026
Argos logo

Reply from Argos

Hi Neil,

We are so pleased to hear that you found our service to be efficient, effective, and friendly. Thank you for your positive feedback!

Best wishes,
Sneha.

Rated 5 out of 5 stars

Excellent the ninja I bought it cooks…

Excellent the ninja I bought it cooks faster then I other one I had very pleased

3 August 2026
Argos logo

Reply from Argos

Hi Carys,

I am so pleased to hear how happy you are with your new Ninja and that it cooks faster than your previous one! We appreciate your wonderful feedback.

Thank you for your Amazing 5-star review.

Thanks,
Souvik

Rated 5 out of 5 stars

Item ordered and collected in less than…

Item ordered and collected in less than an hour! Very happy with the product and the price
Staff were welcoming and polite too.

3 August 2026
Argos logo

Reply from Argos

Hi Hayley,

I am so pleased to hear your item was ordered and collected so quickly! It's wonderful that you're happy with the product and price, and that our staff were welcoming and polite. Thank you for your positive feedback!

Thank you for your Amazing 5-star review.

Thanks,
Souvik

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