I have been buying from Andertons for a few years now; a couple of guitars, some pedals, an amp, various accessories and even a ukulele. Service has always been great. prices competitive and items pe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really pleased that Anderson’s had this at a great price because there was NO WAY I was going to give my money to some planet trashing millionaire d*ck. Support family owned small businesses wher... See more
I ordered a Yamaha guitar, but realised shortly afterwards that I’d tried this type of guitar and didn’t like the feel of it. felt a bit foolish but cancelled the order early the next morning. I g... See more
Andertons are a uk based independent music shop. That’s pretty rare these days so I’m happy to support them. Also they tick all the boxes for pricing, stock, choice and speed of service. The last thin... See more
Company details
Written by the company
For over 60 years, Andertons has sold Guitars, Amplifiers, Keyboards, Drums, Pianos, Recording Equipment, Accessories and more to the music community. From beginners to pros looking to expand their sound, we started making musicians in 1964 - and haven't stopped since! With the iconic store in Guildford, Surrey, and the website that ships all over the UK and around the world, Andertons is one of the biggest musical instrument retailers, winning multiple industry and consumer awards. Not sure what musical instrument or gear is right for you? Checkout the Andertons YouTube channel for reviews, first-looks, and pure entertainment! Or use the quizzes, blogs and buyer's guides on the website to learn even more.
Contact info
58-59 Woodbridge Road, GU1 4RF, Guildford, United Kingdom
- 01483 456777
- help@andertons.co.uk
- www.andertons.co.uk
Great Offers On Guitars, Synths & More
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great transaction
Great price, swift delivery, and no problems at all. Altogether a perfect transaction. Thanks
29 July 2026
Awesome service as usual
Awesome service as usual. There was a local issue with the courier but Andertons were right on it making sure it was booked in again as early as possible - twice!
22 July 2026
Guitar arrived on time in excellent…
Guitar arrived on time in excellent condition, driver was pleasant and well mannered
29 July 2026
Great Chapman guitar.
I recently bought a Chapman DPT guitar from Andertons. It is a really nice instrument to play, nice and light, about 7 1/2 lbs and well made and set up to play nicely. It was delivered within a day and well packaged. It is very similar to a tele with clear twangy single coil pick ups. Also great colour and an epic deal meant it was at a great price.
29 July 2026
A superb experience as always with Andertons
A superb experience as always with Andertons. Got my package from UK to Mexico in less than a week.
Product brand new, in box, protected packaged arrived in optimal conditions.
10 July 2026
Brilliant service can't fault and good…
Brilliant service can't fault and good price. I would recommend this seller 100%
28 July 2026
Good Company
21 July 2026
Whilst there was a glitch
Whilst there was a glitch in the provision of the Strymon power source, it was politely and cooperatively dealt with and resolved to my satisfaction. And you can't really go wrong with a Strymon.
18 July 2026
These guys go the Extra mile
These guys go the Extra mile. Nothing is too much trouble..
21 July 2026
Absolutely the best guitar shop!
Absolutely the best guitar shop there is.
I’m happy to drive the 140 mile round trip to get the service that I always get there. Just excellent.
28 July 2026
Staff were great
Staff were great, very helpful.Delivery was fast and efficient. Thanks to all.
17 July 2026
great communication
great communication, superfast delivery, lovely guitar,cant go wrong with these guys
27 July 2026
Unprompted review
Excellent and friendly in store…
Excellent and friendly in store customer service. Helpful/flexible on price as well.
Appreciated.
18 July 2026
Used item was in fantastic condition
Used item was in fantastic condition, good price and quick delivery. However have to drop a star due to being charged about £11 to deliver despite stating free delivery. It stated this was due to a remote location, Hoghlands and Islands which we are definitely not. Even if this small item was posted by Royal Mail it would not have been so expensive.
27 July 2026
Excellent service
I've purchased a number of items from Anderton's now and the service has been excellent. When there have been issues (rare) they have responded to my queries and resolved them swiftly.
I'll be back for more gear!
24 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.