Andertons Music Co. Reviews 

Excellent customer care, very good communication from Andertons regarding my purchase and its journey from store to my house.
They use an excellent delivery carrier as well, no problems whatsoever, just damn good customer care!
Thanks guys!
Best
Paul👏👍

Even though the item was out of stock I was kept informed when it would be available and it was delivered quickly when it did become available. Great price and free delivery. What’s not to like.

Great service. They called to confirm details. Delivered on a day to suit myself. Always a pleasure to go Andertons, a time warp where hours disappear in the shop!

Perfect purchase. Andertons gave me the service I had to request due to external limitations. The delivery to Germany was on point and the communication and service great and flexible. Packaging perfect and the combo from Victory Amps so great. Thanks to the entire team! With purple regards.

Excellent service and knowledgeable, helpful staff.

After a bad experience with another music shop I bought a used Fender strat from these guys. It arrived next day, was beautifully set up and plays like a dream.

I cannot express in words the exceptional service that Andertons provides. Customer satisfaction is clearly their highest priority, and they genuinely stand by that commitment.

To share one recent experience, they arranged delivery for a specific date, but unfortunately the DPD driver didn't even attempt to check whether we were at the address. Instead, we received a message saying, "We missed you." As it was a Friday, the next available delivery would have been Monday, which would have been too late because we urgently needed the equipment for our Sunday church service.

The team at Andertons went above and beyond. They personally contacted DPD, made all the necessary arrangements, and even paid from their own account to ensure the parcel was delivered the very next day. That level of dedication and customer care is truly remarkable and is a testament to their commitment to serving their customers.

I've never had any issues with Andertons. Every member of staff I've dealt with has been knowledgeable, friendly, and willing to offer honest, valuable advice without any pressure to buy. They consistently provide outstanding service, and I wouldn't hesitate to recommend them to anyone looking for musical instruments or audio equipment.

Fast delivery - no issues

Andertons are not always the cheapest but they make it very easy to buy from them. Great website, easy ordering process, good communication and a reliable courier service. The products I bought were also just what I needed, just a quality 9V power supply and some classical guitar strings.

Simple straightforward - ordered and delivered.

Ordering and payment procedures very easy and smooth for overseas customers. Good packing and prompt shipment. Completely satisfied.

Anderton’s are, simply, the best place to buy music equipment. I have shopped with them for years & have also had exceptional service.

Very good customer service, changed a faulty amp for me without any stress, was very fast I was amazed. Great prices also and lots of discounts across the site.

Great guitar as described and very well packed for protection. Fast delivery and great service.

I accidentally ordered the wrong thing. Andertons were happy to replace. All done quickly and without fuss. I buy almost all my music kit from Andertons now.

1st time ordering from this company, very impressed with service and delivery time was as stated. Comunication was excellent kept informed on order progress all along the way. Product was well packaged.

My recent purchase experience was excellent.
From an initial call overseas to collection, Paul in the guitar section was extremely helpful and certainly went above and beyond to ensure everything went smoothly

Easy and fast Delivery
Awesome Gear 🫡