Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great guys at American Golf they helped me and my son purchase new set of clubs each. Oscar who looked after us was very knowledgeable and spent a lot of time showing us techniques and tips which re... See more
Company replied
Went in for a first ever iron fitting with Tim at the Stonelees store. Attention to detail from Tim was second to none and was able to advise on not only club specifics but elements of my setup that h... See more
Company replied
I went to American golf just to look at the selection of irons and was greeted by Hamish who was polite and knowledgeable. He selected five irons that might be suitable for me and let me try the... See more
Company replied
Company details
Written by the company
Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.
Free Custom Fitting In-store
Written by the company
- Visit one of our American Golf stores to receive a free Custom Fitting
- Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
- Trade-in
- Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.
85 Stores Nationwide
Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?
Contact info
United Kingdom
- 01925 939 999
- www.americangolf.co.uk
4.7
Excellent
181K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick n easy process in buying new driver
Very quick n easy process in trying out a new driver
Experienced staff very helpful and didnt oversell or try to get me to purchase a more expensive product
10 March 2026
Reply from American Golf
Good afternoon,
Thank you for your fantastic feedback.
We’re pleased to hear that trying a new driver was quick and easy, and that our team offered helpful, honest advice without pressuring you to buy a more expensive product.
We appreciate you sharing your experience and hope you enjoy your new driver!
Kind regards,
AG Service Team
Reply from American Golf
Hello,
Thank you for your fantastic feedback.
We’re delighted to hear that you were pleased with the discount, fast delivery and quality of your purchase.
We really appreciate your support and hope to see you again soon!
Kind regards,
AG Service Team
Reply from American Golf
Hello,
Thank you for leaving this 5* review.
Hope to hear from you soon!
Kind regards,
AG Service Team
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful, price of club very competititve
12 August 2026
Reply from American Golf
Hello,
Thank you so much for your fantastic 5* review!
We're delighted to hear that our staff were knowledgeable and helpful, and that you found our club prices competitive.
Looking forward to assisting you again soon.
Kind regards,
AG Service Team
Used my birthday gift and added to it…
Used my birthday gift and added to it for my purchase. Lady assistant very helpful.
16 August 2026
Reply from American Golf
Good Afternoon,
Thank you for your lovely feedback.
We’re delighted to hear that you were able to use your birthday gift towards your purchase and that our team member was so helpful during your visit.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon!
Kind regards,
AG Service Team
Still haven’t received my order that…
Still haven’t received my order that was ordered on 11th August and processed on the 12th of August with still no delivery date given.
17 August 2026
Reply from American Golf
Good Afternoon,
We’re very sorry to hear that you have still not received your order and appreciate how frustrating this must be, particularly given the time that has passed since it was placed.
We can confirm that this is currently being investigated by our Customer Service team with the courier to establish what has happened with the delivery.
Thank you for your patience while we work to resolve this, and please accept our sincere apologies for the inconvenience caused.
Kind regards,
AG Service Team
Reply from American Golf
Hello,
We’re sorry to hear that the product did not meet your expectations.
We appreciate your feedback regarding the quality, design and fit, and apologise for any disappointment caused.
We take customer feedback seriously, as it helps us to continually review and improve the products and service we offer.
Thank you for taking the time to share your experience.
Kind regards,
AG Service Team
Great staff very helpful and polite
17 August 2026
Reply from American Golf
Hi,
Thanks for the wonderful review.
We are pleased to know that you're happy with all of our staff in our Bolton Store.
Thanks for choosing American Golf.
Kind regards,
AG Service Team
Transferring orders from other stores
17 August 2026
Reply from American Golf
Hello,
Thank you for leaving this 5* review.
Hope to hear from you soon!
Kind regards,
AG Service Team
Reply from American Golf
Hello,
Thank you for your feedback.
We’re delighted to hear that you’re pleased with the quality of your new shorts and found them to be great value for money.
We really appreciate your support and hope you enjoy wearing them!
Kind regards,
AG Service Team
Good range of products available
Good range of products available, very friendly and helpful staff. Reasonable prices
12 August 2026
Reply from American Golf
Hello,
Thank you for your lovely feedback.
We’re pleased to hear that you were happy with our range of products, found our staff friendly and helpful, and were satisfied with our prices.
We really appreciate your support and hope to see you again soon!
Kind regards,
AG Service Team
Reply from American Golf
Hello,
Thank you so much for your kind 5* review!
We truly appreciate your feedback and look forward to assisting you again soon.
Kind regards,
AG Service Team
Reply from American Golf
Hi,
Thank you very much for your lovely review.
We truly value your feedback and are delighted to hear you had a friendly and helpful experience in store.
Thanks again,
AG Service Team
Reply from American Golf
Hello,
Thank you for your feedback.
We’re delighted to hear that you were pleased with the product and that it arrived quickly.
We really appreciate your support and hope to see you again soon!
Kind regards,
AG Service Team
Excellent club fitting session with…
Excellent club fitting session with Ollie. Went through several options, tips (and several balls!) before choosing the best club for my best suited hybrid option.
16 August 2026
Reply from American Golf
Hello,
Thank you for taking the time to leave your 5* review.
We're pleased to hear you're happy with the service. Thanks for choosing AG.
We are extremely happy to hear that your custom fit experience was helpful, your comments will be passed onto Ollie.
We hope to hear from you soon!
Kind regards,
AG Service Team
The staff member who served me was very…
The staff member who served me was very helpful, professional, extremely knowledgeable and a good salesman.
17 August 2026
Reply from American Golf
Hi,
Thank you for the wonderful review and for taking the time to share your feedback with American Golf.
Our priority is customer service.
Many thanks,
AG Service Team
American Golf in Doncaster had the…
American Golf in Doncaster had the product I wanted at the right price. Good service, knowledgeable staff, what more could you want!!
17 August 2026
Reply from American Golf
Good Afternoon,
Thank you for your fantastic feedback.
We’re pleased you found the right product and price, and received great service from our knowledgeable Doncaster team.
We appreciate your kind comments and hope to welcome you back soon!
Kind regards,
AG Service Team
You can always rely on AG!
17 August 2026
Reply from American Golf
Hello Simon,
Thank you for your kind feedback.
We’re delighted to hear that you know you can always rely on American Golf.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
AG Service Team
Excellent service at the Stevenage…
Excellent service at the Stevenage store, I always use this store.
12 August 2026
Reply from American Golf
Hello,
Thank you for your fantastic feedback.
We’re delighted to hear that you consistently receive excellent service at our Stevenage store.
We really appreciate your continued support and loyalty, and we look forward to welcoming you back again soon.
Kind regards,
AG Service Team
Reply from American Golf
Hi,
Thanks for the wonderful review.
We are pleased to know that you're happy with all of our staff in our Hedge end Store.
Thanks for choosing American Golf.
Kind regards,
AG Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.