American Golf Reviews 

180,607
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 21,065 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight that the staff members are extremely welcoming, exceptionally knowledgeable, and thoroughly patient when guiding them through their equipment choices and purchases. Consumers genuinely value the detailed custom fittings and professional advice that ensure they find the right products for their personal sporting needs. Shoppers frequently mention finding great competitive prices and a wonderful variety of items available conveniently in store. Some reviewers were not happy with specific clothing products, clearly mentioning recurring problems with incorrect sizing, poor design, and disappointing overall fit.

What people talk about most

Staff

Customers report a high level of satisfaction and appreciation for the staff, highlighting their welcoming... See more

Product

Reviewers mention positive feedback about product quality, value, and selection. Consumers frequently praise... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable and thorough staff... See more

Price

Clients share positive opinions on price, consistently highlighting reasonable costs, competitive pricing,... See more

Customer service

Consumers find customer service to be exceptionally positive and welcoming. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more

Company replied

Rated 5 out of 5 stars

As always the lads at American Golf in Aintree looked after me with great knowledge and professionalism..Big shout out to young Oliver the newby who is very friendly and knowledgeable.. thanks aga... See more

Company replied

Rated 5 out of 5 stars

Great help and guidance from staff member, who was able to talk me through styles, options and price points for a new putter. Gave me time to practice, understand what was suitable for my game and fou... See more

Company replied

Rated 5 out of 5 stars

Great guys at American Golf they helped me and my son purchase new set of clubs each. Oscar who looked after us was very knowledgeable and spent a lot of time showing us techniques and tips which re... See more

Company replied



Company details

  1. Golf shop
  2. Golf Club
  3. Sporting Goods Store

Written by the company

Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.

Free Custom Fitting In-store

Written by the company

Visit one of our American Golf stores to receive a free Custom Fitting
Every player is different and their swing characteristics are unique. By using our personal golf club fitting service and state-of-the-art technology, we can improve your game to lower scores and allow you to develop as a golfer. Custom Fitting is just one of a range of complementary expert and personal services we offer in-store. So whether you'd like to 'Try Any Club' from our extensive range, Ask our PGA's for advice or have a 'Custom Fitting' we have the right solution to help you improve your game and with 88 stores across the UK there's sure to be one near you.
Trade-in
Transform your game and trade-in your old clubs for the latest equipment on the market. Simply bring your current clubs to any American Golf store for a valuation.

85 Stores Nationwide

Order online and collect in-store for free

Order online and collect in-store for free
Choose our 'deliver to store' option and collect your parcel at your nearest American Golf store for free! Whilst you are there why not book in for a free custom fitting?

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

181K reviews

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4.7

All reviews

(180,607)

20,361 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price for a great putter

Great price for a great putter , easy order and good delivery time

18 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your feedback. 

We’re delighted to hear that you were pleased with the price of your new putter and found the ordering process straightforward.

It’s also great to know that your order arrived within a good timeframe. 

We really appreciate your support and hope you enjoy your new putter.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

The guys in the store were very…

The guys in the store were very helpful, and we got a great price as always. I've purchased various products in-store and online (incl. custom club orders), and the prices are always as good as anywhere else.

16 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your wonderful feedback! 

We’re delighted our teams and competitive prices continue to meet your expectations, including for custom club orders.

We appreciate your support and look forward to helping you again soon.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Very helpful staff.

17 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks,
AG Service Team

Rated 5 out of 5 stars

Good product

Good product

18 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 2 out of 5 stars

No headcover,was not offered an…

No headcover,was not offered an alternative

18 August 2026
American Golf logo

Reply from American Golf

Good Morning,

Thank you for taking the time to share your feedback. 

We’re sorry to hear that your purchase did not include a head cover and that you were not offered an alternative.

Please email our Customer Service team at aftersales@americangolf.co.uk with your order details so we can look into this further and assist you with resolving the issue.

We apologise for the inconvenience caused and look forward to assisting you.

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Very helpful

Called in Hedge End store today for ideas for a gift. Helen helped and also advised to have a gift receipt. She was very helpful and friendly

18 August 2026
Unprompted review
American Golf logo

Reply from American Golf

Hello, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service and will share your positive experience with all our colleagues, especially Helen. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 4 out of 5 stars

Good shop today

Good shop today, good prices

18 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your feedback. 

We’re pleased to hear that you had a good experience in store and were happy with our prices.

We really appreciate your support and hope to welcome you back again soon!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Very knowledgeable and helpful sales…

Very knowledgeable and helpful sales assistant

18 August 2026
American Golf logo

Reply from American Golf

Hi,

Thank you very much for your wonderful review.

We truly value your feedback and are delighted to hear that our sales assistant was knowledgeable and helpful.

Thanks again for sharing your experience.

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

Great service.

18 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 5 out of 5 stars
American Golf logo

Reply from American Golf

Hi,

Thank you very much for your wonderful review!

We truly value your feedback and are delighted to hear you had an excellent experience with our staff.

Thanks again for sharing your thoughts.

Kind regards, 
AG Service Team

Rated 5 out of 5 stars

I was given excellent service by staff

I was given excellent service by staff, you could not ask for more, thank you

18 August 2026
American Golf logo

Reply from American Golf

Hi, 
  
Thank you for the wonderful review and for taking the time to share your feedback with American Golf. 

Our priority is customer service. 
  
Many thanks, 
AG Service Team

Rated 5 out of 5 stars

Amazing store manager

Amazing store manager, who went out of his way to find me the correct sized shirt, as the one I had been gifted was too small. In general, I find the staff at this store super helpful, making it a real pleasure to shop there.

17 August 2026
American Golf logo

Reply from American Golf

Hi,
  
Thanks for the wonderful review. 

We are pleased to know that you're happy with all of our staff in our Slough Store. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 5 out of 5 stars

Very helpful

18 August 2026
American Golf logo

Reply from American Golf

Hello, 
  
Thank you for leaving this 5* review. 

Hope to hear from you soon! 

Kind regards, 
AG Service Team

Rated 4 out of 5 stars

Found exactly what I wanted

Found exactly what I wanted. As soon as assistant saw me waiting, I got an immediate acknowledgement and served efficiently.

18 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your lovely feedback. 

We’re delighted to hear that you found exactly what you were looking for and that our team provided prompt and efficient service.

It’s great to know that you were acknowledged straight away and made to feel attended to. 

We really appreciate you taking the time to share your experience and hope to welcome you back again soon

Kind regards,
AG Service Team

Rated 5 out of 5 stars

The assistant was helpful purchase very helpful with…

The assistant was very helpful with sizes and stock. Checking when my size was not on the hanger. Also offering me to try the item on which confirmed my options. He also said that the tops I was thinking of purchasing did match the shorts…

18 August 2026
American Golf logo

Reply from American Golf

Hi,
  
Thanks for the wonderful review. 

We are pleased to know that you're happy with all of our staff in our Merry Hill Store. 

Thanks for choosing American Golf. 

Kind regards,   
AG Service Team

Rated 4 out of 5 stars

Good experience with amazon

Good experience with amazon. all staff behave good and i am very impress i will use them again in future.

13 August 2026
Unprompted review
American Golf logo

Reply from American Golf

Hi, 
  
Thank you so much for your kind review. 
  
We take great pride in our customer service, so thank you for the feedback, It's appreciated! 
  
Thanks, 
AG Service Team

Rated 5 out of 5 stars

A good product at a very good sale…

A good product at a very good sale price.

18 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your feedback. 

We’re delighted to hear that you were pleased with the quality of your purchase and found it at such a great sale price.

We really appreciate your support and hope you enjoy your purchase!

Kind regards,
AG Service Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very helpful and always available to assist when you need it.

17 August 2026
American Golf logo

Reply from American Golf

Hi,

Thank you for leaving a lovely five star review.

AG service team.

Rated 5 out of 5 stars

Really good communication from start to…

Really good communication from start to finish. Delivery timescale was very acceptable.

18 August 2026
American Golf logo

Reply from American Golf

Hello,

Thank you for your lovely feedback. 

We’re delighted to hear that you were pleased with the communication throughout your order and found the delivery timescale acceptable.

We really appreciate your support and hope to welcome you back again soon!

Kind regards,
AG Service Team

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