Went in with £10 birthday voucher and purchased a pair of Under Armour shorts and some Taylor Made TP5 golf balls. The transaction was handled by Nigel Thomas who is a credit to your company and al... See more
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Europe's largest golf retailer. We have 85 stores in the UK and Republic of Ireland, and we're still growing! Either visit one of our stores, or order online in the knowledge that you will receive the very best service and after sales care We stock a full range of golf equipment for golfers of all levels, including irons, drivers, putters, package sets, balls, shoes, clothing, plus much more. Both in-store and online, we have our expert teams on hand to help with any golfing query you may have. Most of our store managers are keen golfers just like you. We aim to offer unbeatable value and an extensive range along with exclusive deals. We hope to be your first stop for all your golfing equipment needs.
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Order online and collect in-store for free

United Kingdom
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Attentive courteous staff member no pressure but available for assistance when needed

Reply from American Golf
Bought a pair of summer and winter Travis Matthews golf shoes for under £100. Quick and free delivery.

Reply from American Golf
An easy experience with a good choice of clothing.

Reply from American Golf

Reply from American Golf

Reply from American Golf
I saw a GPS golf watch made by shot scope it was on the American golf App i liked it ordered it with no problem what so ever and it was delivered in 4 day's.

Reply from American Golf
This time my experience was on an exchange.
I hate to exchange anything and waste my time as well as the vendors. I mustered all the will I had and walked in to exchange my recently bought golf bag as its partions were not suitable for my club arrangement. The staff as always were welcoming and the experience was not as bad as I thought it would be. No questions asked . Polite and courteous

Reply from American Golf

Reply from American Golf
The customer service was faultless making me feel relaxed with all my queries would recommend to others .

Reply from American Golf

Reply from American Golf

Reply from American Golf
Easy to place order on line. Informed through out the process as to when I would receive the bag. On arrival the bag looks good quality and value for money.

Reply from American Golf
Really good experience with an iron fitting at AG York thanks to Dean. Really engaging, knew his stuff and not pushy at all. Gave me some really good insights and helped me out massively, really appreciate it.

Reply from American Golf
Went to the Thurrock branch to buy a Powakaddy. The member of staff was very helpful in explaining the difference between the various models and demonstrating how they worked. There was a problem registering the warranty and the staff went the extra mile and were able to register for us.
Great service.

Reply from American Golf
I was looking for a new putter, popped into the Hedge End. My decision was made easier by the help I received from Helen in the store. Assessed my putting action and gave me some great tips on choosing my new putter, was friendly and helpful

Reply from American Golf
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