Amart Furniture Reviews 

We purchased a, outdoor setting online from amart , our friends had bought one and price and quality was great, so we went ahead , but spoke to the lady at munno para, outdoor furniture, and she was great.

The sales staff were deceptive in regards to offers amart we’re offering at the time.

Delivery Do as you say Don’t treat your customers as a number

From my first look online to in store and purchase - every aspect was a great experience - one of the best I’ve had in a long time. Store presentation, staff, knowledge excellent.

The staff,products and delivery was excellent we can't complain about anything very professional.

Need better stock available.

My daughter bought the Marino Entertainment Unit. The doors overlap and the whole unit is a joke. Three different cabinet makers have tried to rectify the issue but to no avail. She has requested a refund and would gladly return it to a store to show them the issue (she bought it online). Amart are refusing to give her a refund saying it has been assembled wrongly. She can prove it hasn’t. It is defective. She is the mother of a 7 day old baby and this has caused her so much stress. To be treated as a liar is just horrific. We notice the unit is no longer on the website. We would like her to be contacted and get this resolved. Happy to deliver it to her local store.

Wide range of products to view and customer service staff was excellent. Shout out to 'Dave' who was friendly, knowledgable and very helpful. Highly recommend.

Very good customer service.

Excellent product. Friendly communication.

I was left with 4 massive boxes of cardboard. After enquiry, I was told the rubbish could have been taken away for an extra fee. Third set of couches I've had delivered here, the only one where I've been left with the rubbish. There's also a few screws poking out that are pretty dangerous. The drawer part doesn't fit properly either.

Warehouse staff were great, good communication and I appreciate them holding onto the couch for so long.

Booking the delivery was fast and efficient, delivery within the week as well.

Other than the issues I mentioned, the couch is great :)

Sonya, North Lakes store, went above and beyond to provide excellent, patient customer service! My review is based entirely on this fantastic initial interaction. I won’t receive the two products I ordered until the end of this year or early next year, so I will update my feedback on the items themselves once they arrive.

Amart advised my order would be ready within 1 week. Instead, it took 3 weeks, with no updates unless I chased them.

At 2 pm Friday, I received a collection email. I drove to the Oxley store based on the address provided and the advertised 5:30 pm closing time, only to discover the warehouse is at a different location and closes at 5 pm. Neither was clearly communicated.

location of store, staff and product

Great selection, clean and the staff are great.

The ease of online ordering, communications from Amart & delivery process

Everyone and everything thank you

I was Sold the Alfred chair and suffered 3 months of pain before a warranty claim turned into a replacement free of charge at my choice. But this could have been avoided if the first sales woman actually listened too my needs. The warranty team where good enough too let me go in a good a direct swap over. I chose a couch a bit more expensive and paid the price. So overall not 5 stars. But for them resolving a issue such the size and impact of this. Deserves a 5 star. Thanks

Staff were respectful with a great attitude. Very organised, delivery time frame with tracking on the phone was great. Very quick and cleaned up the mess, there were no problems at all. Very pleased with the delivery service.

Just that there delivery system does not work and that they should check the consumer receives all stock