The staff were friendly, informative & not pushy, allowing me to sit & ponder which product I would eventually purchase. The stock was available for delivery within days & the warranty on the couch I... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more
We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We high... See more
There was a really good product range with prices for most budgets. The store staff were fantastic- they didn't hover when I was just browsing but were close by when I needed help to purchase. The s... See more
Company details
- Furniture Store
- Bedding Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Mattress Store
- Outdoor Furniture Store
About Amart Furniture
Written by the company
Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!
Contact info
Australia
- www.amartfurniture.com.au
4.5
Excellent
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Inna's Customer service at Waurn ponds…
Inna's Customer service at Waurn ponds was exceptional.
31 August 2026
Staff was very friendly and helpful
Staff was very friendly and helpful. I was very happy customer
31 August 2026
website is simple to use, broad range of products
website is simple to use and there is a broad range of products available.
31 August 2026
I was not informed of the $60 fee for…
I was not informed of the $60 fee for taking away the boxes and packing from the the delivery. The lounge was in boxes and one of the boxes fell over.
31 August 2026
Great service from the outset to pick up the customer service team great
All round service from buying to goods being picked up customer pick up exceptional
30 August 2026
Good experience from beginning to end
The staff were friendly, informative & not pushy, allowing me to sit & ponder which product I would eventually purchase. The stock was available for delivery within days & the warranty on the couch I purchased was better than any of the other stores I visited. The delivery men were all polite & friendly & went out of their way to be helpful. When they discovered one of the parts was missing, they were apologetic (even though it was not their fault) & came back the same day as promised. Once again, they apologised and were very friendly, assembling & positioning the couch for me.
27 August 2026
Our shopping experience was very nice
Our shopping experience was very nice
Staff where friendly and attentive
We purchased a beautiful leather couch
30 August 2026
Amazing quality with huge range
30 August 2026
Walked into the store to browse around.
Walked into the store to have a look, as I was thinking about purchasing a lounge, ended up buying one and a rug. Funny thing was I was going to the good guys which was next door.
29 August 2026
Excellent customer service.
29 August 2026
The service provided
29 August 2026
Excellent service at the store and by…
Excellent service at the store and by the delivery drivers
29 August 2026
Every from store presentation service…
Every from store presentation service timely Delivery was also easy and efficient
29 August 2026
My experience was perfect by all the…
My experience was perfect by all the reasons in the beginning of the survey
28 August 2026
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