The staff were friendly, informative & not pushy, allowing me to sit & ponder which product I would eventually purchase. The stock was available for delivery within days & the warranty on the couch I... See more
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Review summary
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Reviews shaping this summary
Brad the sales person was very kind in his initial interaction with us, which left a lasting impression to ask for him on our return. As with furniture shopping it takes a few visits to properly explo... See more
We had an excellent experience from the time we entered the store. All staff were friendly, courteous and professional. TGEY knew all aspects of their products and quoted us a very good price. We high... See more
There was a really good product range with prices for most budgets. The store staff were fantastic- they didn't hover when I was just browsing but were close by when I needed help to purchase. The s... See more
Company details
- Furniture Store
- Bedding Store
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Mattress Store
- Outdoor Furniture Store
About Amart Furniture
Written by the company
Amart has a huge range of furniture, great service & amazing value on indoor & outdoor furniture, bedding & homewares. Buy online at the lowest prices guaranteed!
Contact info
Australia
- www.amartfurniture.com.au
4.5
Excellent
30K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 1 week
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Poor Communication
Advised of delivery date of 28/8 so organised to have the day off work. I then get a message from delivery people that my order was out for delivery on 24/8. 1 hour's notice is absolutely unacceptable. I work 1.5 hours from home and was impossible to get there to let the delivery people in with my large package. I needed to be at home so they could put my order inside as I live alone and am not able to move it by myself. It is still sitting outside waiting for someone to help me move it. I complained to Amart and I was told, well, you did say have it delivered to your front door, but that was on the assumption that I would be home on 28/8 (as advised by delivery people) to take delivery. I did speak to a representative to see if delivery could be rerouted to another day but that, of course, is not possible. I don't sit around all day just waiting for a delivery to turn up as I am employed full time.
24 August 2026
Customer service is at its highest…
Customer service is at its highest level layout of the store every single item is a wow factor
27 August 2026
Easy to navigate the website with what…
Easy to navigate the website with what you need, tick and flick and your done.
It took less than 10 minutes to fill the cart and pay just so easy.
27 August 2026
Collection was easy and staff helped…
Collection was easy and staff helped load into car.
23 August 2026
Easy to navigate and purchase on site
Easy to navigate and purchase on site. Good delivery time.
27 August 2026
Previous customer over many years Amart…
Previous customer over many years Amart always consistent
27 August 2026
Great customer service
Great customer service.
Although the delivery tracker didn’t work on my phone, I was able to contact the delivery driver to get an estimated time for my delivery.
Delivery guys were awesome.
21 August 2026
Customer service of Catherine was great…
Customer service of Catherine was great and she has insights to the products purchased. Would highly recommend staff deliver products to assemble as well.
26 August 2026
We will definitely go and see Stevie…
We will definitely go and see Stevie when making our next purchase, she was outstanding and a real credit to Amart
23 August 2026
Terrible customer service was lied to…
Terrible customer service was lied to over and over again. I will never use Amart Campbellfield again staff are rude and when a complaint is made they don’t get back to you. Totally disgusted with them
4 August 2026
Excellent experience from store sales…
Excellent experience from store sales person to delivery. Great product quality.
26 August 2026
The website was extremely easy to use.
26 August 2026
This was amazing not to many questions…
This was amazing not to many questions and it was actually really good
26 August 2026
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