Simple returns policy, I ordered wrong size. Replacement fine. Speedy and simple ordering procedure. I would not have looked at All Saints website though as I did not find there shop windows appeal... See more
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Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
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Great quality clothing at reasonable prices! Delivery was super quick! I can’t believe how quickly I received my order. Definitely record time.

Reply from AllSaints (Official)
Quality of jacket purchased, the customer care - all of it 😃thank you!

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Great product and delivery but no exchange option so now I have to pay postage again and don’t get the discount code again
Superb Quality! Love All Saints, always get whatever I'm looking for and always amazing!!!

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Saw this dress in Edinburgh & wished I had bought it in sale but hesitated. Fantastic got online & at a bargain price. Delighted with quality & the perfect dress

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I don't like that the products from my orders are coming separately and by different time. It is not easy or comfortable to keep an eye on 8 different products for example....

Reply from AllSaints (Official)
Really great company.
Delivery fast quick and efficient.
Customer service is great.
Nice to be able to actually talk to a person when need too.
Quality of items good.
Would highly rate this company.

Reply from AllSaints (Official)
Not good, I was sent faulty goods; the bag was clearly very damaged with long scratches.
Very disappointing for All Saint’s and a waste of everyone’s time.
The jacket is very stylish and true to size. The tailoring, arms and the pinstripes makes it edgy and stands out from any other traditional demin jacket. At times arms can be a slightly uncomfortable while putting on but got used to it soon. Can be worn with any outfit I guess. Very good quality too. I love it. Great purchase.

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Sale items great value for money and good quality, order sent out very quick.
Love the fact that they don’t charge for sending items back if they aren’t right.

Reply from AllSaints (Official)
I love the style of the brand. Excellent quality and customer experience, always. Super fast next day delivery.

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I wanted a ring and bought large. But it's too damn big. I bought large before. And it fit. This one is huge. Idk why. I'm mad. It only fits my right thumb without turning or falling off.
Surprised by the delivery speed. As for the boots, they’re AllSaints, so, mint

Reply from AllSaints (Official)
Lovely dress & great price. Bought to go over trousers as dress is very short.

Reply from AllSaints (Official)
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