Alexander Clementine Reviews 

339
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort, softness, and high quality, often describing them as life-changing. Many appreciate the breathable and well-made designs, noting how the items soothe and comfort their skin, especially for those with specific needs or post-surgery. The overall sentiment highlights the fantastic nature of the products, with many planning to reorder due to their positive impact on daily comfort and well-being. However, some people mentioned that the sizing can be a little off, and the product designs, particularly bras, may not be suitable or supportive enough for larger cup sizes. Reviewers with larger busts occasionally found the fit problematic, leading to a lack of support or spillage, and noted that the current pattern shapes do not scale well for sizes over an E cup. Additionally, a few customers experienced issues with dye and fiber coming off during washing, particularly with black briefs.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the comfort,... See more

Quality

People report positive experiences with quality, highlighting the ethos and materials of the products, which... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting simple ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Colour lovely, bra top comfortable, but would have preferred a fuller panty if there’d been an option!

Rated 5 out of 5 stars

Edited. The company reached out to discuss sizes and allowed me to action a return, on that basis I would recommend sizing down if you have a small band and large cup. For me at 28/30 E/F the m... See more

Rated 5 out of 5 stars

I absolutely love the underwear I bought from Alexander Clementine. I had a bilateral mastectomy in July, after a cancer diagnosis, and my poor battered body is still very sore. The crop top soothes... See more

Rated 5 out of 5 stars

I had a bilateral mastectomy in July this year, after a breast cancer diagnosis, and opted to stay flat. My scars are still very sore and tight but my wonderful bralettes from Alexander Clementine are... See more


Company details

  1. Underwear Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Lingerie Manufacturer
  5. Lingerie Store
  6. Women's Clothing Store

Written by the company

Alexander Clementine is a revolutionary, sustainably advanced women's health company making second-skin underwear from Icelandic seaweed and eucalyptus. The underwear maintains the natural properties of seaweed, making them naturally antibacterial, anti odour, temperature regulating and hypoallergenic. The unique seaweed blend uses 97% less water and energy than cotton to create as well as being softer than silk. The seaweed is harvested from the Icelandic Fjords every four years where it is cut above the regenerative level, meaning there is no detrimental effect on the environment and ecosystems. The eucalyptus comes from FSC forests. The fabric is carbon neutral and biodegradable and holds multiple prestigious fabric awards. Seaweed offers unique benefits for women experiencing menopause, including rich vitamins and minerals that support hormonal balance, natural anti-inflammatory properties for soothing skin, and a cooling effect to alleviate hot flushes. The underwear helps alleviate menopausal symptoms of heightened sensitivity. dry & itchy skin, vaginal atrophy, hot flushes and sleeping discomfort.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

339 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(339)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Magnificent

Magnificent - love all the underwear, love the ethics, love the special touches within packaging, thanking me for my purchase and seed-imbibed card which even notices each every repeat order. Lovely quality - nothing bad to say about this wonderful, ethically sourced company. Well done guys!!! xxxx

28 July 2022
Unprompted review
Alexander Clementine logo

Reply from Alexander Clementine

Hi Jan,

Thank you so much for another order and for the lovely review! We're so glad you like your new sustainable underwear.

AC x

Rated 5 out of 5 stars

Feels like I’m wearing nothing at all …

My old well known uk high street brand underwear had seen better days , it was time for a refresh.

I fell in love with the design of the Alexander Clementine Bra style I had been looking for. Wireless unpadded bra for a long time. So I pre ordered two bra and thong sets. One in black and one in the limited edition yellow ( my favourite colour)

The sets arrived on time in fully recyclable packaging, with a seed encrusted thank you note which are both lovey touches.

Firstly the bras are so comfortable and extremely soft , as a smaller chested women they give me a
Comfortable amount of lift without any painful digging in no underwire, no clasp digging into your spine constantly ! … in the words of Ned Flanders ‘It feels like I’m wearing nothing at all.

The thongs are also of the same quality very soft, lovey thick waistband that doesn’t dig in to my hips constantly or roll up and get twisted.

I adore this company and what they are trying to achieve. My constructive criticism is that I did experience some slight discomfort/ irritation from the wash label which would maybe repositioned ( not a big deal but it’s a bit sad when you have to cut your new underwear). Second the sizing is a bit confusing everyone is different and brand sizes aren’t standard adding measurements would help in my opinion as S/M/L is a bit vague. Lastly I feel the thickness of the material feels a bit thin over the cup considering the price so wondering how they will hold up after a few washes.

That being said I love what you’re doing and I love the ethical drivers behind this company no company is perfect. I can honestly say I will only be buying Alexander Clementine underwear from now on. Keep doing what you’re doing.

Thank you so much

27 July 2022
Unprompted review
Rated 5 out of 5 stars

Simply amazing quality and even better…

Simply amazing quality and even better ethics!
I love buying from a company with such great sustainability innovations, packaging and delivery is as fab as always. Sleek and fits great, super soft on the skin, love that it’s antibacterial too :)

2 July 2022
Rated 2 out of 5 stars

Alexander Clementine: very disappointing!

I shopped Alexander Clementine because I was offered a voucher at Christmas. Although I liked the ideas of fabric made from seaweed and of products made in the UK, I was very disappointed with the lack of choice of products, of colours and of sizes available. I found the prices far too high as well and would never have bought anything if it wasn't for the very generous voucher I had been given. Also the size guide is very uninformative and I had very little idea whether the bra and knickers I ordered would fit me. As a matter of fact, the bra is a little too big for my torso which is a problem since it is unadjustable.

25 June 2022
Alexander Clementine logo

Reply from Alexander Clementine

Hi DeBuSy,

Thank you for your review. As we are a new company we are limited by the styles and colours we can produce but as we expand we also hope to expand colours, styles and sizes. As for our price point, as everything is made sustainably and ethically - this is where the price point does sit. We have tried to keep our prices as low as possible whilst paying everyone along our supply chain fairly.

If you email contact@alexanderclementine.com we will be happy to exchange your bra to a better fit for you.

I hope this addresses your concerns!

Alexander Clementine

Rated 4 out of 5 stars

Soft, supple and charming.

Colour and feel of the fabric is just perfect. The labels are slightly irritating where they are placed but others you feel like you are wearing nothing.
The boxers are not the best fit for me, nothing to do with the product just think I am more a briefs girl
Obsessed with the seeds in my thank you card. Can't wait to see them sprout!

23 March 2022
Rated 5 out of 5 stars

SOOO pleased with my AC underwear!

I pre-ordered AC's new set, the racer top and boxer in black, and got my delivery at the end of February. Since I received this set I actually ordered another one, in white, because I loved it so much. What a versatile set of underwear/yoga wear/sleepwear/thermal layer. It is incredibly soft, so warm and great quality. I'm so glad to be a customer and to have been able to scoop up two of these lovely sets. I also received emails directly from AC after each order to say thank you which I thought was just so authentic, I love that kind of personalization. Will be a returning customer for sure.

3 March 2022
Rated 2 out of 5 stars

1st time ordering and I paid extra for…

1st time ordering and I paid extra for it to be delivered within 48 hours. Well that was 7 days ago and still not received my order. The only thing they give me back was my postage I paid extra for after emailing them a couple of times. If I ever receive my order might change it to 3 🌟

19 February 2022
Alexander Clementine logo

Reply from Alexander Clementine

Hi Todd,

Thank you for your order! As we discussed over email, we did experience some issues with your order and rectified this immediately by sending out your order as next day signed for and refunded your postage.

Once your order is with Royal Mail its delivery is out of our hands. Royal Mail is experiencing delays that have been exacerbated by the storms in the UK and we are so sorry for the delay. We've raised this with Royal Mail and we hope your order comes soon & your partner loves her order.

Kind regards,

Freya

Rated 5 out of 5 stars

Super soft and comfortable

Super soft and comfortable, the bra offers way more support than I was expecting considering there is no wire/padding. The bottoms come up quite small, I’m a 10/12 and a M is too small.

Great company and the order comes with a wildflower seed card which is a lovely touch. Will be recommending to friends

4 January 2022
Rated 5 out of 5 stars

Alexander Clementine were amazing when…

Alexander Clementine were amazing when the bra I'd ordered for Christmas for my daughter appeared to be taking a rather long time to arrive. It was so nice being able to email them my concerns and they responded straightaway. They also offered to send a replacement but the original order appeared in the post today. So very happy with their customer service, I cannot rate them highly enough, I just wish all companies had this duty of care towards their customers.

10 December 2021
Rated 4 out of 5 stars

Very nice quality

Everything about the product was very nice, but it would have been better if you where registered in the tax system in Norway so that I wouldn’t have to pay fees when the package arrived in norway

26 November 2021
Rated 5 out of 5 stars

AMAZING!!

LOVE MY BRA SOOOOO MUCH so soft and the owners are so nice🥺worth the money, would recommend to everyone x

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Sustainable and Comfy!!!

Truly the most comfortable panties i’ve ever purchased!!! I believe I may have ordered a size too small in the briefs but because of the wonderfully soft material and stretch it is not an issue! So soft I genuinely cannot tell they’re there! I also love that they are sustainable and environmentally friendly. All I can say is i’m obsessed and will be purchasing more! :)

16 November 2021
Rated 5 out of 5 stars

Loveeee

I absolutely love this company. They have exceptional quality, style, and customer service. Thank you for the wonderful sets!

14 September 2021
Unprompted review

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