My whole family have used Feelgood contact lenses for years. Very good value. Good quick service. Usually next day delivery. Often have special offers. Look out for offers as when you order by phone,... See more
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Order by 11:59pm for Next Day Delivery on in-stock items
6-7 Towers Business Park, Carey Way, HA9 0LQ, Wembley , United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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I ordered the 5 day sample packs to try out and they arrived in a couple of days and included a mini bag of harbour jellies....nice touch guys !! :-)
I purchased my glasses in July 2025, and by December I had already started noticing problems with the lenses. I reported these issues again in January, as the condition had worsened.
After my second complaint, someone from the Optical Team reviewed the photos I sent and informed me that the scratch‑resistant coating only protects against “everyday scratches.” However, the issue with my lenses is far beyond normal wear and tear. The coating on both lenses has cracked so badly that the glasses are now unusable, and I struggle to see through them clearly.
I’ve never experienced anything like this with any other optician or glasses provider. What makes it even more frustrating is that I was told this issue isn’t covered under warranty, leaving me with no option but to book an appointment with my previous provider to replace the lenses at my own cost. Contact lenses have been my only backup, and they can’t solve the problem.
Overall, I am extremely unhappy with both the quality of the lenses and the customer service response. This has been a very disappointing experience, and sadly I cannot recommend this provider based on what I’ve gone through.

Reply from Feel Good Contacts
Very fast delivery, super quality, no need prescription, good prices. I'm try diferent Companies but always come back to Feel Good ,always happy, and in a box little present for me. LOVE IT!
love my glasses
ordered prescription glasses so easy to do
quick delivery
perfect
many thanks Feel Good Contacts
I had an important function and needed last minute, affordable contacts. I received these the next morning!
Great service .. super quick delivery and a little treat inside too .. nice touch . Many thanks
I wish to express my commendation for the exceptional customer service I received today, particularly from Paras. I inadvertently duplicated my order and, having already processed the payment, was unable to rectify the error independently. Upon contacting customer support via chat, my order was promptly corrected within seconds. I rate this customer service experience as five-star. I highly recommend this service; I have been utilizing Feel Good Contacts for over three years, and this is the first instance of an error on my part, which was resolved immediately.
The quality of the contact lenses is excellent. Ordering is easy with regular tracking updates and the next day delivery (by courier) system works well. Great value compared with other sellers. I can't fault their customer service and will be ordering again.
Excellent customer service, great product and very speedy delivery. Can’t recommend them enough!
Recently sent in a repeat order and received my contact lenses the next day. I've been using Feel Good Contacts for years and never waited more than a few days. I can't remember ever having a problem with them either. Would recommend!
Next day delivery from my trusted online contact lense supplier. Competitively priced too. 😊
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