AdvicePro Reviews 

As an Advice Service within a large organisation it is important to capture and record our information accurately and efficiently. Advice Pro let's us do all of the above along with the ability to customise it to our preferences for reporting purposes. The help and support provided by ACM Solutions throughout this implementation process has been excellent and a big thanks goes especially to Lynne O'Brien who is always there to lend a helping hand.

Been using this recording system for a number of years and it has seen continuous improvement and development over the years. All staff are very open to customer suggestions and have implemented lots of little tweaks. It can be customised to suit client needs and is a very user friendly system.

Great case management system; very good for reporting and support staff are really helpful

AdvicePro is a user friendly case management tool with first class help support provided by both help desk and Lynne.

Advice Pro is a great case management system, very user friendly and there is an option for a completely customisable version. We find this version extremely valuable for capturing data requested by funders and for our own analysis.
The support team are very quick to respond to any queries. Nothing too much trouble for them.
Have no hesitation in recommending Advice Pro.

AdvicePro is an excellent and efficient case management system. It is user-friendly and has the ability to be customised to the needs of your own organisation. The team at ACM Solutions also provide excellent on-going help and support!

I have found Advice Pro to be very useful an defective in managing our client records, if there ever is any problem the staff are always available to help.

Excellent customer care which is vital in all businesses'.

Advice Pro is a really good and an efficient system. It is great for running reports which is helpful for funders. The support from staff is great, very helpful and supportive. They are quick to respond to queries which is valuable

Very good support, adaptable system with plenty of options. Have been using it since 2007.

Easy to us. Sometimes have a search problem. And our Latin American clients prefer this as their ethnicity, but not listed.

i have always found the staff to be very helpful. The system is an excellent case recording system which is easy to use.

Good system, especially the ability to customize it as projects change etc.
Very responsive customer service.

Excellent product, has transformed our case management abilities and with the ability to have automated reports makes performance management easier. I also have to mention the excellent customer service whenever we have spoken to the staff and support centre.

The system is perfect for our logging of client cases and enables us to keep records up to date and log in regardless of our location

Support and response times are always excellent.
Documentation and updates are relevant and regular.
Reporting is extremely flexible and quick to do.

I have used Advice Pro for the last five years now to capture data and report on Welfare Rights work. I highly recommend it. The system is easy to use and is also flexible enough to be customised to the needs of your own organisation. The HelpDesk team are really responsive and have offered invalauble asistance to my colleagues and I when we need it.

Overall it is a pleasant experience that records all of the data needed.

Great system that is the case management tool of choice for Advice NI and our members. It is easily customisable and fulfils all recording and reporting requirements.

I can not speak highly enough for the team at ACMS. Always available for our help and support needs and ever willing to listen in terms of suggestions for improving the user experience.

Look forward to working with ACMS for many years to come!

Great system to use and easy to understand.