Advicepro is an excellent case management system. We work under legal aid for most of our cases and it is the best system I have encountered.
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Great system that is the case management tool of choice for Advice NI and our members. It is easily customisable and fulfils all recording and reporting requirements. I can not speak highly eno... See more
Company replied
Great package which you can make your own ie create new fields and , reports. Good sector led CMS. We have used it for about 10 years and I have been impressed with the on going developments introdu... See more
Company replied
Absolutely fantastic system! Don't have a bad word to say about the system or the service provided by ACM Solutions. I have worked with a number of case management systems and find Advice pro by fa... See more
Company replied
Company details
Information provided by various external sources
AdvicePro is a fully-managed, secure web-based case management system developed specifically for advice organisations and being used in a variety of other settings including by housing associations, local authorities, universities and public and commercial services. It captures client personal and socio-economic details and casework information over a wide range of matter types. AdvicePro is built by ACM Solutions in association with AdviceUK.
Contact info
Wentworth Street 88-94, E1 7SA, London, United Kingdom
- 08451214119
- sales@acm-solutions.co.uk
- www.advicepro.org.uk
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Advicepro is an excellent case…
Advicepro is an excellent case management system. We work under legal aid for most of our cases and it is the best system I have encountered.
Professional. prompt and reliable
adaptable, easy to make contact with, respond really promptly.
New system created and has been in use since mid March. Excellent service from the team, despite migrating in the second week of lockdown.

Reply from AdvicePro
Excellent product
Excellent product, easy to customise, intuitive to use. Highly recommended

Reply from AdvicePro
love it
love it, has totally transformed the way we work and manage our clients

Reply from AdvicePro
The Team at Advice Pro
The Team at Advice Pro
The team have been very supportive & helpful whenever i contacted them. Paula Beaton has been amazing training us & talking me through everything i needed help with, and that was a lot. I have never used a case recording system like this before, it was very difficult for me to TRY and learn and use Advicepro. I would just like to say that it if it wasn’t for Paula Beaton i wouldn’t be running reports and training new staff on it. Thank you everyone at Advice Pro for being amazing especially Paula.
Regards
Michelle

Reply from AdvicePro
The Team at Advice Pro
The Team at Advice Pro
The team have been very supportive & helpful whenever myself or my team have phoned, Lynne O'Brien has been amazing training us & talking me through everything i needed help with, i have never customised a database before & can honestly say that it has been enjoyable due to Lynnes help, especially as the database was quite a complicated one, thank you everyone at Advice Pro for being amazing, would highly recommend Advice Pro to anyone looking for a new database

Reply from AdvicePro
Very Easy to Use
Very easy to use and can be changed to meet most of our needs

Reply from AdvicePro
I am happy using AdvicePro
I am happy using AdvicePro. I find it straightforward and easy.

Reply from AdvicePro
Simple to use
Simple to use. Tidy layout which makes it easy to read. Although some "tabs" could maybe be condensed so you don't need to hop about different pages in a clients case

Reply from AdvicePro
Great tool to help advice agencies keep track of their clients.
Easy to customise and amazing support and customer service from their staff. Very user friendly and intuitive. Would highly recommend it.

Reply from AdvicePro
Not too easy to run reports and far too…
Not too easy to run reports and far too much content on the advice pro programme which we dont need/use

Reply from AdvicePro
Very very good
Very very good, easy to use and easy to collate and analyse reports

Reply from AdvicePro
excellent customer service and dynamic system
Before using advice pro I reviewed alternatives and decided this was the best choice for us. Since employing the system for the last six years it has only become even more valuable to us. The system is dynamic and easily adjusted to suit our needs the team behind it provide excellent customer service with reasonable rates for bigger adjustments. I would highly recommend to any advice agency.

Reply from AdvicePro
First class product and service
I'd have no reservations in working with ACM and using AdvicePro - it's quite simply the most flexible, responsive CRM tool that advice agencies of any size can use. We've been able to integrate our website and AdvicePro, develop multiple virtual teams and helped to drive new features and functionality over the past ten years.
Technical support is fast, responsive and able to deliver solutions rapidly, whilst client management is excellent and we feel like valued customers - and most importantly, partners. The ability to control our data and put it to good use through the wide variety of reports has ensured that AdvicePro represents good value-for-money, particularly in a climate where IT and resource budgets are under intensive pressure and scrutiny.

Reply from AdvicePro
Would highly recommend
easy to use, you can customise & the best system I have used for money advice casework in over 10 years. Nothing is a problem

Reply from AdvicePro
Quality Product
A very intuitive and highly functional piece of cloud based software with an excellent level of timely customer support.

Reply from AdvicePro
Good service
The service is really good but some aspects can be unnecessary for the area we work in so can create time consuming tasks.

Reply from AdvicePro
Advice Pro is an excellent tool for…
Advice Pro is an excellent tool for case management and reporting . It has hugely reduced the amount of admin time required for both and is a really comprehensive system which I would highly recommend to other partners within the field of Advice and Guidance. The support we have received and training and consultancy has also been exceptional quality and has really helped us to understand the system and how to get the best out of it . Lynne O Brien has been both professional, knowledgeable and supportive to managers and staff alike from the outset.

Reply from AdvicePro
Fantastic Product
I cannot recommend the use of Advice Pro enough, such an intuitive system, does everything you need it to and the prompts and continued advancements of the system just made delivery of my service for myself and team a whole lot easier. I have used various software of this nature and this is definitely the best.

Reply from AdvicePro
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