The person I spoke to was very pleasant and polite and did try to get my quote down as far as possible. However for a company that advertises in a landrover club magazine , specifically a series 2... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Specialist Car Insurance provider in the UK offering cheap car insurance quotes for all risks including hot hatch, modified, american, kit cars, motorbikes, motorhomes, classics and imports.
Contact info
East Winch Hall, PE32 1HN, King's Lynn, United Kingdom
- 0344 381 6502
- contact-us@adrianflux.co.uk
- www.adrianflux.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No fuss
No fuss, great price, informative call-back to ensure my insurance needs are covered
Everything was going well until you…
Everything was going well until you requested Proof of No Claims. I uploaded the document to your portal on 12th August and had a response to say that the document had been received.
On 14th August I signed into my account and could not see the document so I phoned you and was told that you didn't have it, and that I should email a copy, which I did straight away. (to email(at)adrianflux.co.uk)
Having received this email from you asking for my experience I signed into my account today. There is still nothing to show that you have the Proof of No Claims, so I don't know if you have it, haven't accepted it, or are still processing it.
Clearly 7 years No Claims is worth quite a lot of money on an annual basis so I am anxious to get the matter clarified.
Very helpful chap
Absolutely no Fuss
My experience was made clear and simple with no fuss and great result.
Thank you.
Your staff are very knowldgeable about…all your products of which we have all of them.
Your staff are very knowldgeable about all your products. They are polite and friendly.
May use AI-assist with repliesRead more
Had 2 policies almost identical…
Had 2 policies almost identical policies and price about £290 each, had to cancel them both after about a month, one gave me a refund of £240 and the other £50 refund, when queried I got a spool of so called late fees and charges even though I paid for the policies outright.
I dont mind fees for canceling but when they are so far apart it makes you wonder why they charge so much for one and not the other.

Reply from Adrian Flux
Quickly and competently handled
Insurance query
Excellent service from the chap on the phone very helpful and clear with sorting out my call ...great company at a great price ...will defo use again 10 out of 10
Adrian Flux insurance team are…
Adrian Flux insurance team are knowledgeable and very helpful. Insuring with them is cost effective and straightforward. Very happy with the service I have received, hence we stay with them long term.
All paper work very clear and staff…
All paper work very clear and staff very helpfull.
Contacted yourselves as ageas declined…
Contacted yourselves as ageas declined to continue insuring my car due to the modifications, your man gave me a good deal plus breakdown cover at a price I like , well done ,
I hope next years cover is the same or less keep up the good work
EXCELLENT SERVICE
Hounded and threatened to cancel policy!?
Started getting hounded after not even 24hrs to log onto a portal that wouldn't allow me to log on and accept some T&C's... after 48hrs started getting phone calls and messages saying my policy was going to be cancelled if I didn't log in.
I travel alot for work so don't get heaps of time so them only being open during short business hours definitely doesn't help any situation as struggled to get hold of them.
When I finally did the very helpful guy told me this is something I would have had to call for them to fix due to my email being set up with thier own bike insurance company so it had a melt down trying to set me up on the car side.... but I'm the one being hounded and threatened to have my policy cancelled??
Sorted now and sad when I've had alot of vehicles over the years insurance with these guys and this is just cover that cost £100 and for one of my cars to sit and do nothing in a locked garage.... mental.
Safe to say I won't be using them again.

Reply from Adrian Flux
Phoned up and almost instantly a real…
Phoned up and almost instantly a real person picked up.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







