AC Mortgages Reviews 

587
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and approachable throughout every single step of the mortgage process. Many individuals state that expert advisors consistently go above and beyond to secure the best financial deals while explaining complex options clearly. Some reviewers were happy with the prompt communication, regular and steady progress updates, and how quickly their applications were successfully completed without unnecessary delays. Consumers also noted that the overall service turned a traditionally stressful situation into an exceptionally smooth, straightforward, and highly reassuring experience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, noting that professionals make the mortgage process... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting a seamless and stress-free process... See more

Response time

Customers report widespread satisfaction and appreciation regarding the fast and reliable response times... See more

User experience

Consumers find user experience to be exceptionally positive, describing the entire journey as a seamless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently purchased a new property and used AC once again. Both Craig West and Stevie White made the mortgage/porting process extremely seamless, kept in contact throughout and brought everything to a... See more

Rated 5 out of 5 stars

I would highly recommend Kassie @AC for helping my autistic son with his application for his first time Morgage, She was soo professional, friendly and really helpful she made my anxious son exper... See more

Rated 5 out of 5 stars

Krysia and Noreen were really amazing. They helped us secure the best rate on the market and answered all our questions really clearly and promptly. They regularly sent updates to let us know how thin... See more

Rated 5 out of 5 stars

I can’t thank Noreen and Christopher enough for all their help with my mortgage. They were both brilliant from the beginning — always quick to reply, reassuring, and on top of everything. They made t... See more


Company details

  1. Mortgage Broker

Written by the company

AC Mortgages – part of Aberdein Considine – offers free whole-of-market mortgage advice. With access to exclusive deals, as well as over 15,000 mortgages from all major lenders, we’ll find the perfect one for you.


Contact info

5.0

Excellent

TrustScore 5 out of 5

587 reviews

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No recent history of asking for reviews

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5.0

All reviews

(587)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience & will use again!

First time using AC for my mortgage & couldn’t recommend them highly enough. Neil & Chelsea were so helpful at explaining everything and quick to respond to any queries I had. They secured my new mortgage so quickly! Will defo use again.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent efficient service

I cannot recommend Michael and Chelsea enough. They have made the mortgage process so easy for me. When having to deal with selling and buying a home it’s was so helpful to have an efficient and knowledgeable mortgage advisor. Micheal always responded to my emails or calls and provided with all the information I required. Thank you again

22 January 2026
Unprompted review
Rated 5 out of 5 stars

First time mortgage holder

As a first time mortgage holder, I found the whole experience excellent from Aberdein Considine. They guided me through the whole process seamlessly from start to finish and explained everything to me simply and thoroughly. I would highly recommend them and would use them again in the future.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service every time

Tanya at AC Mortgage has helped us secure mortgage deals and insurance policies for a number of years. Each time, she's been professional, patient, understanding, and goes above and beyond to get us the best deal. Everything is explained clearly and Tanya ensures we understand everything before we make any decision.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Job well done

What an amazing job they have done in helping me by securing a mortgage in a short space of time and putting my mind at ease.

Not only have they done this but they have carried it out in a professional, considerate and empathetic way.

I am so very thankful and would highly recommend them if you are looking to be put at ease during what is a particularly stressful time.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say a big thanks to…

I would like to say a big thanks to Lois Murphy and Stevie White for sorting out our Mortgage with HSBC. It was all very smooth journey with them. They both are great professionals and champion of their work. Many thanks to Aberdeen Considine.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

This is the second time we have used Aberdein Considine to set up our mortgage. Kassie Taylor is excellent and always goes over and above. She is so friendly and professional and makes everything very easy and straightforward. I would highly recommend her to anyone looking to set up a mortgage. I have recommended her to friends who have all had the same experience.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Chris and Noreen did a great job…

Chris and Noreen did a great job helping me get a mortgage for my first house. Chris was easy to build rapport with and put me at ease throughout the process. He made sure I understood all my options as a first-time buyer and made completing the mortgage application side of the process a doddle. Noreen provided excellent support, making sure I gave all the right documents and keeping me on track with timelines. Both were extremely responsive to emails and a pleasure to deal with throughout. Thanks both!

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Five star service

I had the pleasure of working with David and Gemma of AC Aberdeen and I can say their professionalism was impeccable. Being a first time buyer they took us through the whole process from start to finish. David is such an amazing guy, he gave us insight into our current situation without judgement, worked with our availability and also helped to secure one of the best offers. Great experience to be honest. I’d recommend them to anyone looking for a good service.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Krysia and Noreen were really amazing

Krysia and Noreen were really amazing. They helped us secure the best rate on the market and answered all our questions really clearly and promptly. They regularly sent updates to let us know how things were progressing. They made the whole process as stress free as possible and escalated as appropriate when there were delays on the lender side. Real professionals! I would highly recommend.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

David Anderson and Gemma Farquhar

David Anderson and Gemma Farquhar have been absolutely amazing in helping me with the purchase of my first home.

David met with me online and in person, working around me for appointment times, he's been reliable, trustworthy and non-judgemental throughout the process. David responded promptly to emails and all the while being a free service, cannot complain!

I would very much recommend as ive had an extremely positive with Aberdein Considine with buying my home.

Thank you both!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage

I can’t thank Noreen and Christopher enough for all their help with my mortgage. They were both brilliant from the beginning — always quick to reply, reassuring, and on top of everything. They made the whole process so much easier and kept me fully updated the whole way through. I really appreciated how friendly and patient they were. I would definitely recommend them to anyone needing mortgage support!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Remortgage

Excellent service provided by Chris and Noureen for remortgaging my property. Thank you very much

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional and helpful from start to finish

We cannot thank Rory, Jennifer and the team at AC Aberdeen enough. As first time buyers they made our mortgage application straightforward and easy. Our meetings with Rory always left us feeling reassured and clear about our position. We would recommend them to anyone.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Zak was excellent and made the process really straightforward for us as first time buyers. Thank you very much to both Zak and Jennifer!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

AC Perth

AC Perth have been so helpful throughout our mortgage application process. Both Craig and Stevie have gone above and beyond to make sure our application got through on time and helped make a really anxious time a bit easier. Would highly recommend.

19 November 2025
Unprompted review

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