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Rated 2 out of 5 stars

Big scam do not use site!!!! Utter rubbish!!! Not received order in three weeks!!!! In this day an age ??!! No contact details!!! No delivery details and ull be lucky if the phone is ever picked up!!... See more

Rated 3 out of 5 stars

Ordered close to Christmas, so might be better usually. Bought some items which took a week to be delivered because they weren't in stock even though still available for purchase. No communicati... See more

Rated 4 out of 5 stars

At first wasn't very happy, no correspondence, order was before Xmas, got through by phone eventually, maybe need an answer phone. Anyway after all that my order was couriered out overnight and receiv... See more

Rated 5 out of 5 stars

Quick delivery, very happy with the jacket. Ive seen lots of reviews online about having to get a size smaller, or about the jacket being too short. Well im 6ft 2, and 210 lbs and a XL fits perfectly... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Since 2009, we have built up an extensive delivery fleet from our trade counter at Eastfield Business Park, Glenrothes, to ensure that if you order products from us, we can have the products delivered to your door as soon as possible, often next day. We supply a wide range of workwear, safety boots, hand tools, power tools and everyday essential building supplies for trades people such as silicones and sealants, nuts and bolts, fixtures and fastenings, the list is endless. Aceworkgear - because our workgear is truly Ace!


Contact info

3.5

Average

TrustScore 3.5 out of 5

211 reviews

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Rated 1 out of 5 stars

Took nearly a month to receive my …

Took nearly a month to receive my order, ordered wrong knee pads by mistake so I emailed ace work gear to amend the order and change the knee pads, they did change them but never gave me a credit as they were cheaper. They took the payment straight away which is fine as long as the order is dispatched on time and not waiting a month. Overall won't recommend or use again.

26 January 2018
Unprompted review
Rated 1 out of 5 stars

Only 2 of 3 items ordered were …

Only 2 of 3 items ordered were delivered. No notification item was out of stock for several months. Only learned on day of delivery the item would be absent because of paypal refund. Had to call the company to find out which item was not being delivered. Took nearly 2 weeks to deliver. Poor.

22 January 2018
Unprompted review
Rated 5 out of 5 stars

ordering was easy, great advice

ordering was easy, i ordered a size that i’d normally get and with some advice from Acegear, i changed the size down one as product big made. very good advice as jacket fits perfectly.
order arrived on time and all good.
i would definitely order from them again

15 January 2018
Unprompted review
Rated 3 out of 5 stars

Boots are great and as I wanted but …

Boots are great and as I wanted but delivery time was terrible , I appreciate they had to wait for them to come in but I wasn't told and then when I enquired a week later, the next day delivery was still two days and the weekend.

15 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent product, fast service and great communication throughout. Highly recommended

15 January 2018
Unprompted review
Rated 2 out of 5 stars

Would not buy from them again

Would not buy from them again. Took over 3 weeks to arrive-no information on website to say they didn't have item in stock when purchasing. Rang up and was told they would chase up courier. Never called back. Took 4 phone calls and 3 promises of 'ill email/call you' until i demanded the manager on the final (4th) call who promptly sorted it out and sent my out item out. Recieved next day. Would not shop here again sorry.

8 January 2018
Unprompted review
Rated 4 out of 5 stars

At first wasn't very happy

At first wasn't very happy, no correspondence, order was before Xmas, got through by phone eventually, maybe need an answer phone. Anyway after all that my order was couriered out overnight and received the next day. So not a bad review just a bit frustrating at the time.

6 January 2018
Unprompted review
Rated 1 out of 5 stars

Very bad

Despite ringing & emailing mutiple times heard nothing, delivery meant to be 3-5 days but still not even got a shipping email over a week on.

26 December 2017
Unprompted review
Aceworkgear logo

Reply from Aceworkgear

We have left countless messages on your answer machine regarding your order as the colour was unavailable. Due to not getting a reply we have refund you in full.

Rated 5 out of 5 stars

Top drawer bunch of guys

Top drawer bunch of guys. My item wasn't in stock at the time my order was placed but they contacted me immediately and kept me updated until it arrived, highly recommended.

22 December 2017
Unprompted review

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