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Company details

  1. Door Manufacturer

Written by the company

UK's leading supplier of composite doors


Contact info

2.2

Poor

TrustScore 2 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

If you employ DoorCo to do any work for…

If you employ DoorCo to do any work for you, make sure it’s absolutely perfect. If it isn’t, demand a refund. That’s exactly how this company treats other suppliers who are just trying to make a living. Even after refunds, it still wasn’t enough for them. They wanted more, then left us a 2-star review on top of it. So it’s only fair we return the favour and let others know what they’re really like. Unreasonable, blunt, and not a company we’d ever deal with again.

21 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality side panel

Not a bad looking door but the window in the side panel is off centre, out of line with the moulded feature below it.
It is supposed to be CNC machined but it looks the company needs to invest in a tape measure.

10 September 2025
Unprompted review
DoorCo logo

Reply from DoorCo

Hi John, we are very sorry to hear about your experience. Please could you email us at sales@door-co.com or call the Customer Service Team on 01625 428955 and we can help with a solution.

Thank you

Rated 1 out of 5 stars

I don't wish to give this company any…

I don't wish to give this company any stars as they are terrible and do not look after their customers. We were supplied a composite door from this company and now the paint/coating is peeling from the door and the company are washing their hands from responsibility. Their warranty is meaningless. Do not get stung by this company and avoid at all costs.

1 September 2025
Unprompted review
DoorCo logo

Reply from DoorCo

Hi Tahira, please can you let us know which company you are working for, so we can look into this for you? You can send this information to sales@door-co.com. Thanks

Rated 1 out of 5 stars

Bad driving, bad customer services

This company needs a serious overhaul. The driving standards of their delivery drivers is poor at best and the customer service set up is almost non existent.

31 August 2024
Unprompted review
DoorCo logo

Reply from DoorCo

Hi Bobbi, we're sorry to hear your experience with us has been less than satisfactory. Please can you email marketing@door-co.com with further details of your experience and we can investigate this internally.

Thanks

Rated 1 out of 5 stars

THESE SLABS BOW

Poor service from Doorco & its fabricators. Slabs bowing when exposed to the heat/sun. Doorco & fabricator refuse to help.

16 April 2025
Unprompted review
DoorCo logo

Reply from DoorCo

Hi Gregory, thank you for taking the time to leave your review. Please can you call the DoorCo Customer Service team on 01625 428955 and we can look into this issue further for you.

Rated 1 out of 5 stars

Shockers

Shockers. Terrible customer services. They do not look after their customers properly. We had to discontinue their product due to lots of issues. Then they say doors in a south facing position are not covered by their warranty. They are the only company that I know of, that do this. There is lots of choice on the market, I wouldn’t bother with this company .

10 February 2025
Unprompted review
DoorCo logo

Reply from DoorCo

Thank you for your feedback. We are sorry to hear that you feel that your recent experience was not what you expected. I would like to look further into the circumstances of your recent interaction with our team. Could you please call me on 01625 428955 to discuss this further and I will be happy to help where I can.

Michelle

Rated 1 out of 5 stars

Absolute nightmare to deal with rude…

Absolute nightmare to deal with rude staff poor quality slabs keep away.

22 October 2024
Unprompted review
DoorCo logo

Reply from DoorCo

Thank you for your feedback. We are sorry to hear that you feel that your recent experience was not what you expected. I am currently investigating the circumstances of your recent interaction with our team. Please feel free to reach out to me on 01625 428955 if you wish to discuss this further and I will be happy to help where I can.
Michelle

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