While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Big scam do not use site!!!! Utter rubbish!!! Not received order in three weeks!!!! In this day an age ??!! No contact details!!! No delivery details and ull be lucky if the phone is ever picked up!!... See more

Rated 3 out of 5 stars

Ordered close to Christmas, so might be better usually. Bought some items which took a week to be delivered because they weren't in stock even though still available for purchase. No communicati... See more

Rated 4 out of 5 stars

At first wasn't very happy, no correspondence, order was before Xmas, got through by phone eventually, maybe need an answer phone. Anyway after all that my order was couriered out overnight and receiv... See more

Rated 5 out of 5 stars

Quick delivery, very happy with the jacket. Ive seen lots of reviews online about having to get a size smaller, or about the jacket being too short. Well im 6ft 2, and 210 lbs and a XL fits perfectly... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Since 2009, we have built up an extensive delivery fleet from our trade counter at Eastfield Business Park, Glenrothes, to ensure that if you order products from us, we can have the products delivered to your door as soon as possible, often next day. We supply a wide range of workwear, safety boots, hand tools, power tools and everyday essential building supplies for trades people such as silicones and sealants, nuts and bolts, fixtures and fastenings, the list is endless. Aceworkgear - because our workgear is truly Ace!


Contact info

3.5

Average

TrustScore 3.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fantastic value

I searched the internet and could not get this carhartt coat any cheaper anywhere. Customer service and delivery were second to none, will definitely use again.

9 April 2016
Unprompted review
Rated 5 out of 5 stars

Aceworkgear

Simply excellent professional, personal and caring service. This company should clone themselves!

9 April 2016
Unprompted review
Rated 5 out of 5 stars

Work gear

All came on time ,right gear at a good price and was kept up to date with deliver and time.

9 April 2016
Unprompted review
Rated 2 out of 5 stars

WEBSITE SAID IN STOCK BUT WAS NOT.

APPARENTLY IF THEIR WEBSITE SAYS AVAILABLE FOR NEXT DAY DELIVERY, ITS IN STOCK. IF IT DOES NOT SAY THAT ITS OUT OF STOCK. WHEN PART OF MY ORDER DID NOT TURN UP I ASKED FOR A REFUND BUT THEY WOULD NOT GIVE ONE. THEY SAID IT WAS "OUT FOR DELIVERY". I REPLIED TO ASK IF THEY MEANT AS IN TODAY ?. THEY IGNORED THAT EMAIL LOL. SEVERAL DAYS HAVE PASSED SINCE THEN AND STILL NO SIGN OF THE ITEMS I NEEDED AGES AGO. I WOULD GIVE THEM 1 STAR BUT THEIR PRICES ARE VERY GOOD.

9 April 2016
Unprompted review
Rated 5 out of 5 stars

Tools and trousers

Been using Aceworkgear for a while now and love the place. Staff are so friendly and helpful,and have what I need. I recently purchased a pair of Snickers work trousers and ordered another pair. They were in virtually next day! Quality tools and work wear at great prices with superb staff, what`s not to like?

9 April 2016
Unprompted review
Rated 5 out of 5 stars

great service and quality workwear products

Used this company to source Carhartt workwear a number of times. Carhartt workwear range such as T-shirts, Shirts, Coats are often the same as the fashion range but a lot cheaper. I've found you need to size down 1 size so for XL you could go L. This is just how Carhartt size their workwear range.

Very good communication from these guys and excellent service.

9 April 2016
Unprompted review
Rated 5 out of 5 stars

Will use again

Best price on the internet, fast well packaged delivery. Would recommend and will definatley use again.

9 April 2016
Unprompted review
Rated 3 out of 5 stars

Slow to communicate but no issues otherwise

No acknowledgement of order or communication that item was out of stock and that would have to wait longer before delivery.
Quick to reply to questioning email and good comms once item sent.

9 April 2016
Unprompted review
Aceworkgear logo

Reply from Aceworkgear

Hi Mr Pryde

Many thanks for writing a review of your experience with us at Aceworkgear.

First and foremost, I must apologise for a technical failure at our websites data center which we were only made aware of after several days through March 20th-22rd. As a result, e-mails being sent by our systems, including order confirmations, updates regarding your order, dispatch emails, etc, were not sent for several days and ultimately resulted in the sent emails being cancelled.

It is unfortunate and sometimes technical problems outwith our control do happen - unfortunately in this instance, it took several days of investigation to discover and rectify the issues resulting in the non-delivery of emails.

We appreciate your review and can happily inform you these issues have been resolved and are also now backed by a fallback method should any issues arise again in future in regards to emails not being delivered to our customers.

Thanks again,
Aceworkgear

Rated 5 out of 5 stars

First rate!

Continually kept informed of manufacturing issue, and offered choice of refund on each update! ..... Customer satisfaction was above and beyond, a pleasure to do business with.

9 April 2016
Unprompted review
Rated 5 out of 5 stars

top notch

Amazing service and fast delivery all the way from New Zealand I will be back for more workwear in the future you have earned a repeat customer

8 April 2016
Unprompted review
Rated 5 out of 5 stars

Delivery in less than 24 hours!!

Ordered on Monday after lunch and received courier tracking code within 10 minutes. I then received my order on Tuesday at breakfast time, less than 24 hours later. Can't fault or beat a service like that. Thanks - see you again soon!

8 April 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look