The bbq that we were looking for was being sold by Abell at the best price including free delivery. From the initial ordering (which was extremely easy), to delivery was spot on. The delivery compan... See more
Company replied
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Review summary
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Lovely looking electric stove with realistic flame, sleek and modern design. Low fan noise when heat is on, soon warms the room up. Comes with a remote control to change flame and bed settings and... See more
Having ruined a Kadai BBQ I found out you should put clay pebbles in the bottom so Bell was offering these for the best price on the internet. They arrived quickly and were well packaged and we're jus... See more
On Wednesday morning I discovered that I needed a new Divide & Conquer cooking rack for my Kamado Joe. With BBQ hosting duties planned for the coming Saturday I found these guys online, called them u... See more
Company details
Written by the company
Bell are passionate about design and enhancing your home and garden with quality products. We’re working tirelessly on evolving our store as we’re driven at becoming the best interior design showroom in the UK. We partner the finest brands from Mackinosh, Villeroy & Boch, Hansgrohe, Charnwood, Rais, Stovax, Amtico, Kamado Joe, Traeger plus many more, that are equally as passionate about offering you the best style for life.
Bell
Written by the company
- The Home LifeStyle Store
Contact info
Kingsthorpe Road, NN2 6LT, Northampton, United Kingdom
- 01604 777504
- onlinesales@abell.co.uk
- www.abell.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Still awaiting delivery from Evri
Still awaiting delivery from Evri. Evri are a terrible delivery service and will cost you customers if you insist using them.
13 May 2026
Reply from Bell
Hi Mark,
We’re sorry to hear about your experience and completely understand your frustration regarding the delay with Evri.
To clarify the timeline, your order was placed on Wednesday and dispatched the very same day using our advertised 2–3 day delivery service. Tracking information shows that a delivery attempt was made on Saturday, and a further attempt was due to take place today (Monday).
You first contacted us on Friday to chase the delivery, and again on Sunday before leaving this review. Unfortunately, despite the attempted delivery, the consignment has now been returned by the courier. To resolve this as quickly as possible, we have already arranged and dispatched a replacement order.
Whilst we appreciate your dissatisfaction with the courier service, we do feel a 1-star review is somewhat harsh given that the order was processed and dispatched promptly from our side, and the issue occurred during transit with the carrier rather than with the service we provided directly.
We apologise again for the inconvenience caused and hope your replacement order arrives without any further issues.
Sarah and Richard
Brilliant thank you 👍
11 May 2026
Very quick service
7 May 2026
Great company to deal with
Great company to deal with.
Items were delivered within 24 hrs
Highly recommend
6 May 2026
Great experience, delivery and service
Very good online shopping, delivery and customer helpline support. I ordered a new pellet grill and it was delivered punctually despite bank holidays. A bit more comms on delivery would have been been even better.
30 April 2026
Comparative price and quick delivery.
27 April 2026
Great bbq demo
25 April 2026
Easy website and very prompt delivery
23 April 2026
Amazing experience and fantastically…
Amazing experience and fantastically quick delivery!
23 April 2026
Friendly fast service
Friendly fast service.
Extra item added as good will gesture 👍
Highly recommend 👌
23 April 2026
I have waited patiently since March 25…
I have waited patiently since March 25 for my order & Still Nothing!! I have sent several email with only one reply since then? I would like a full refund this includes the £7.95 “special delivery” (special what a joke) to get to me quicker!! Enough is enough! Still NO item shocking customer support just a generic email that nobody follows up!! AVOID save your money go elsewhere!
25 March 2026
Unprompted review
Reply from Bell
Good Afternoon Chris,
Thank you for your feedback. I’m really sorry to hear how frustrated you feel about your experience. We did send an email a few days after your order was placed to update you, as the item you selected was unfortunately out of stock at the time. The product page did advise “call for availability,” as we did not have a confirmed lead time from the supplier due to a distributor change with Traeger. In that update, we explained the situation and provided the option to either wait for new stock to arrive or receive a full refund. We also responded to your most recent email a couple of weeks ago to follow up on this and again offered those same options. We do genuinely try to keep our customers informed and supported, so I’m sorry this hasn’t come across in your experience. As requested, your full refund, including delivery, has now been processed this morning.
Regards, Sarah Masters
Awesome
Awesome, I ordered the wrong item, they easily helped and organised a collection and replacement, greay customer service, thank you Paul
14 April 2026
A visit to Bells
We visited Bells after a really disappointing kitchen appointment elsewhere. We had the most uplifting experience from the moment we walked in! Everyone said good afternoon with friendliness no pressure. We walked in and saw a kitchen that made us feel how you should when making such a big purchase!! It was an ex display kitchen, not something we even realised you could purchase.
We cannot thank Claire Hunt enough her helpfulness, expertise, problem solving, making it work and going generally going above and beyond to help us. You are AMAZING 🤩
We made several visits to Bells had a coffee, shopped cards, art to match our new kitchen ofcourse!
In each visit we were greeted in such a friendly manner by all the staff there. It is a truly lovely shopping experience from a card to a kitchen purchase, we highly recommend ⭐️
21 March 2026
Unprompted review
Just what I wanted at a good price
20 March 2026
From ordering to delivery no fuss and…
From ordering to delivery no fuss and on time would highly recommend using this company as I will again.
30 March 2026
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