Bell Reviews 

1,796
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, highly competitive pricing, and remarkably secure packaging on all of their various orders. Consumers also highlight the helpful and knowledgeable customer support team along with the absolute ease of navigating the online purchasing process. However, some people mentioned frustrating issues regarding lack of delivery communication, missing scheduling updates, and unexpected transit delays. A few reviewers additionally noted that heavy pallet deliveries were frequently left right at the roadside without offering any assistance to move the large items inside the house.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Customers report widespread satisfaction regarding product quality, often describing their purchases as... See more

Service

Clients share positive opinions on service, highlighting excellent support from ordering to delivery.... See more

Order

Consumers find order satisfaction to be high, praising the extremely easy website and prompt communication.... See more

Price

Reviewers highlight positive aspects of price, frequently noting that products are much more reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The bbq that we were looking for was being sold by Abell at the best price including free delivery. From the initial ordering (which was extremely easy), to delivery was spot on. The delivery compan... See more

Company replied

Rated 5 out of 5 stars

Lovely looking electric stove with realistic flame, sleek and modern design. Low fan noise when heat is on, soon warms the room up. Comes with a remote control to change flame and bed settings and... See more

Rated 5 out of 5 stars

Having ruined a Kadai BBQ I found out you should put clay pebbles in the bottom so Bell was offering these for the best price on the internet. They arrived quickly and were well packaged and we're jus... See more

Rated 5 out of 5 stars

On Wednesday morning I discovered that I needed a new Divide & Conquer cooking rack for my Kamado Joe. With BBQ hosting duties planned for the coming Saturday I found these guys online, called them u... See more



Company details

  1. Furniture Store
  2. Bathroom Remodeler
  3. Flooring Store
  4. Grill Store
  5. Kitchen Remodeler
  6. Wood Stove Shop

Written by the company

Bell are passionate about design and enhancing your home and garden with quality products. We’re working tirelessly on evolving our store as we’re driven at becoming the best interior design showroom in the UK. We partner the finest brands from Mackinosh, Villeroy & Boch, Hansgrohe, Charnwood, Rais, Stovax, Amtico, Kamado Joe, Traeger plus many more, that are equally as passionate about offering you the best style for life.

Bell

Written by the company

The Home LifeStyle Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,796)

150 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great product

Quick delivery. Good tracking. Great product.
Delivery could improve if you use a standard half pallet i.e. 900 wide which is the size most side gates. They could the deliver to the back garden.

15 June 2026
Rated 2 out of 5 stars

Broilkingspit badkete well but the…

The spit box was made well but the catch was very loose. When first put it on everything was OK. When I stopped the spit so I could check without opening the spit basket all was OK but when the spit started up. Broil king bbqs spits reverse when re started the catch being so loose tipped everything over ghe grill. For the price very poor. Definitely would not recomend

22 May 2026
Bell logo

Reply from Bell

Hi John, Thank you for your review. We are struggling to understand what the issue is? We've not had any communication from you via email, or phone call to help with your query. If you believe you have a faulty product then we are here to help. Please don't hesitate to contact on either of the following:
onlinesales@abell.co.uk
01604 777504
PLEASE Note, this appears to be a product review, not a service review.
Regards, Richards

Rated 4 out of 5 stars

Great service apart from courier!

The item was great, the packaging was excellent but it was a pity about the courier EVRI who was unable to find my house which has been in the same place for well over 100 years! The packaging slip stated that it was posted Royal Mail first class which would have been preferable.

2 June 2026
Rated 5 out of 5 stars

Ordered Weber grill

Ordered Weber grill, great experience from start to finish. Ensured quick delivery ahead of bank holiday weekend. When I had an issue with one of the grill plates the team acted quickly sending a replacement even though Weber didn’t have one going out of their well. I would definitely recommend Bell.

30 April 2026
Rated 5 out of 5 stars

Great service

At first the wrong pizza oven was delivered, they exchanged on a day that suited me for pick up and delivery within an hour of each other.

Great service

8 May 2026
Rated 5 out of 5 stars

Weber GBS wok, steamer & griddle

Having just purchased a new Weber genesis gas BBQ, I wanted a couple of extra accessories to swop out for the standard griddle plate and A.Bel had both bits I wanted, in stock at competitive pricing with free delivery .
Great website, easy to navigate and arrived as promised..
simple … effective … 💯 recommend

26 May 2026
Rated 1 out of 5 stars

Damaged delivery

Ordered a bbq from this site. It arrived promptly but damaged. It was an expensive purchase so I was surprised at it arriving like it has. From photos Gemini says the damage means it’s not usable and will lead to very fast rust. I’ve emailed customer services and will update here how that goes.

24 May 2026
Unprompted review
Bell logo

Reply from Bell

Hi Paul,
We’re very sorry to hear your BBQ arrived damaged, especially on such an important purchase. Unfortunately, we had not received your original email, but one of our team members has since been in touch directly to arrange a replacement exchange for Friday.

We completely understand your disappointment and appreciate you bringing this to our attention. While damage in transit is rare, we always want to resolve issues as quickly and smoothly as possible when they do occur. We hope the replacement arrives in perfect condition.

Regards, Richard

Update: 8/6/26
Replacement BBQ was delivered on Friday 29th May and the damaged BBQ collected same day. No outstanding queries remain.
Bell Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look