AbbeyPro Reviews 

291
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Having purchased a second hand chain saw from a friend who was retiring I needed safety kit to go with it. Found Abbey Pro, thanks to Google. Prices comparable, and with two items better, than Screwfi... See more

Rated 5 out of 5 stars

Telephoned on Monday for full chainsaw PPE to be delivered before or on Wednesday. Abbey took details of requirements and called back with suggestions. I ordered the recommended items and they were d... See more

Rated 3 out of 5 stars

I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file w... See more

Rated 5 out of 5 stars

After buying online i had to call them to find out that the item was out of stock. They were profusely apologetic and called me several times to ensure i got what i wanted, including absorbing the pr... See more

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4.5

Excellent

TrustScore 4.5 out of 5

291 reviews

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4.5

All reviews

(291)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Don't believe the image.

I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file would be sent to me. On the strength of that I ordered another dresser only to find the second one had no spare file.
After complaining yet again I received a part refund because the information I was given the previous call was wrong. All ended amicably. The moral of the story is don't believe the pictures.

3 December 2016
Unprompted review
Rated 5 out of 5 stars

Simple and Quick

Nothing to report other than, we browsed, we ordered, they delivered, product was perfect. Will happily use them again. One nice touch was the fact that we could order ex-VAT due to the order being for relevant professional use, nice touch.

11 October 2016
Unprompted review
Rated 5 out of 5 stars

Safety shoes

Rang Abby pro Monday lunchtime to enquire after some safety shoes as on their web site they were not able to add to basket, within two minites i clicked on buy , that arrived the next day when I arrived home from work. Great service.

25 September 2016
Unprompted review
Rated 5 out of 5 stars

Awesome

Awesome service and delivery delighted with new silky saw and a cut above the rest superb

21 September 2016
Unprompted review
Rated 1 out of 5 stars

Terrible service

I Got sent the wrong item. Not the end of the world i thought until i was then ignored in any contact. Fobbed off by staff and left having paid for an item i did not order. How difficult is it to arrange the item i ordered to be sent out and an sae to return the item i did not order. In Abbey's case it seems impossible!

30 August 2016
Unprompted review
Rated 3 out of 5 stars

delivery

problem with shortage on delivery maybe not their fault but they should have ensured the shortage should have been delivered quicker

22 August 2016
Unprompted review
Rated 5 out of 5 stars

excellent

Simple ,efficient ,tracked delivery. All round good experience.

8 August 2016
Unprompted review
Rated 1 out of 5 stars

Do not trust

terrible service, 6 week delay, could not contact by phone or email for 4 weeks and they would not pay for return postage, do not shop with them

27 July 2016
Unprompted review
Rated 4 out of 5 stars

Ok, but.

Good, prompt service. Not used chainsaw since putting new chain on. Only down side. Chain supplied was made by a different manufacturer than advertised. Making reviews u/s.

25 April 2016
Unprompted review
Rated 1 out of 5 stars

Bad service bad communication not impressed

Having ordered small feĺling bar rope grab cut away strip and silky saw , all in stock according to web site spent well over £100 2 weeks after phone calls been told lies that parts where in stock and been dispatched next day not to turn up not impressed with this service at all if you don't haVe products on your self then don't advertise it on your website I should not have to wait 2 weeks for equipment I have ordered you where quick enough to take the money out of the bank account. Oh and no appolagy or some kind of good will juesture for the delay won't be useing again not impressed

2 April 2016
Unprompted review

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