Having purchased a second hand chain saw from a friend who was retiring I needed safety kit to go with it. Found Abbey Pro, thanks to Google. Prices comparable, and with two items better, than Screwfi... See more
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Telephoned on Monday for full chainsaw PPE to be delivered before or on Wednesday. Abbey took details of requirements and called back with suggestions. I ordered the recommended items and they were d... See more
I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file w... See more
After buying online i had to call them to find out that the item was out of stock. They were profusely apologetic and called me several times to ensure i got what i wanted, including absorbing the pr... See more
Company details
Contact info
Union Mine Road, PL19 0PW, Tavistock, United Kingdom
- 01822 614053
- support@abbeygarden.com
- www.abbeypro.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Don't believe the image.
I purchased a chainsaw bar dresser judging by the image no, line expecting a spare file to come with it, alas it arrived promtley without the spare file After complaining I was assured a spare file would be sent to me. On the strength of that I ordered another dresser only to find the second one had no spare file.
After complaining yet again I received a part refund because the information I was given the previous call was wrong. All ended amicably. The moral of the story is don't believe the pictures.
Next day delivery, great price, extras in the box.
Fuss free, simple as hoped. Need say no more.
Simple and Quick
Nothing to report other than, we browsed, we ordered, they delivered, product was perfect. Will happily use them again. One nice touch was the fact that we could order ex-VAT due to the order being for relevant professional use, nice touch.
Safety shoes
Rang Abby pro Monday lunchtime to enquire after some safety shoes as on their web site they were not able to add to basket, within two minites i clicked on buy , that arrived the next day when I arrived home from work. Great service.
Awesome
Awesome service and delivery delighted with new silky saw and a cut above the rest superb
Excellent Service,
I ordered a pair of Endurance work boots they were at a good price and were dispatched prompt and received in good order.
Abbey Pro are great to deal with
Abbey Pro are well organized and my goods came on time and well wrapped
Terrible service
I Got sent the wrong item. Not the end of the world i thought until i was then ignored in any contact. Fobbed off by staff and left having paid for an item i did not order. How difficult is it to arrange the item i ordered to be sent out and an sae to return the item i did not order. In Abbey's case it seems impossible!
delivery
problem with shortage on delivery maybe not their fault but they should have ensured the shortage should have been delivered quicker
excellent
Simple ,efficient ,tracked delivery. All round good experience.
Do not trust
terrible service, 6 week delay, could not contact by phone or email for 4 weeks and they would not pay for return postage, do not shop with them
fantastic service
Great company to deal with and have very knowledgeable staff
Ok, but.
Good, prompt service. Not used chainsaw since putting new chain on. Only down side. Chain supplied was made by a different manufacturer than advertised. Making reviews u/s.
Very Professional Service
High quality tools and protective gear backed by an efficient service. Thank you.
Bad service bad communication not impressed
Having ordered small feĺling bar rope grab cut away strip and silky saw , all in stock according to web site spent well over £100 2 weeks after phone calls been told lies that parts where in stock and been dispatched next day not to turn up not impressed with this service at all if you don't haVe products on your self then don't advertise it on your website I should not have to wait 2 weeks for equipment I have ordered you where quick enough to take the money out of the bank account. Oh and no appolagy or some kind of good will juesture for the delay won't be useing again not impressed
Couldn't ask for more
Easy to order, dispatched promptly, kept me in touch all the time.Received in time for a Birthday. What could be better!
Many thanks.
Excellent
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