The support at WPMU is outstanding. You can always rely on not only prompt assistance, but also highly effective and quick solutions. It really gives you peace of mind knowing their team is always the... See more
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Review summary
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Alfredo Loyola helped me fix some text inconsistencies on my website that needed to be standardized. He used Better Search Replace to update everything across all my pages quickly. Checked the l... See more
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I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the sma... See more
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Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process... See more
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Company details
About wpmudev.com
Written by the company
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Check this link for more information: https://security.incsub.com/
Contact info
120 19th St N Ste 201 PMB 88100, 35203-3219, Birmingham, United States
- contact@wpmudev.com
- wpmudev.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended 5*+
Your representative Meet resolved the complex issue we had with a multsite setup with ease and gave vaulable advice on how to ensure a better design and site environment moving forward. Superb service that is highly recommended 5*+
28 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much for sharing this wonderful feedback! We’re delighted to hear that Meet was able to resolve your multisite issue with ease and provide valuable advice to help strengthen your site’s design and environment moving forward. We truly appreciate your recommendation and are thrilled that you had such a superb support experience!
Exceptional Tools for Secure and Scalable WordPress Sites – A Game-Changer for Online Platforms! Rating: 5/5 Stars
I've been using WPMU DEV's plugins, including Defender Pro and Smush, for over a year on my high-traffic online platform, and I can't recommend them highly enough. As someone managing a dynamic site with global users (much like an online chess community), security and performance are paramount. Defender Pro's intuitive firewall and geo-blocking features have effortlessly protected against spam and threats from high-risk regions, all while ensuring compliance with international data laws—no more worrying about unauthorized access disrupting user experiences.
The support team is top-notch: responsive, knowledgeable, and always ready with practical advice, whether it's troubleshooting a setup or optimizing for speed. Their unlimited site usage model is a breath of fresh air compared to per-site licensing elsewhere, making it cost-effective for scaling operations. Plus, the regular updates and integrations (like with MaxMind for precise IP geolocation) keep everything cutting-edge without the hassle.
If you're running a WordPress-based business—be it e-commerce, gaming, or content—WPMU DEV delivers reliable, user-friendly solutions that save time and reduce risks. They've truly elevated my site's reliability and helped foster trust with my audience. Highly recommended for anyone serious about WordPress excellence!
23 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, David! Your thoughtful feedback means the world to us. We’re thrilled to hear that Defender Pro and Smush have been serving your high-traffic platform so well, keeping it secure and optimized without compromise. It’s wonderful to know that our support team has been able to back you up with quick, knowledgeable advice along the way. We’re also glad you’ve found value in our unlimited site usage model — scalability and simplicity are exactly what we aim for. We truly appreciate your recommendation and are honored to be part of your platform’s success!
The support is amazing!
The support is amazing!
Was able to identify and fix the issue within minutes.
22 August 2025
Unprompted review
Reply from wpmudev.com
Thank you, Artemy! We’re delighted to hear your issue was identified and fixed so quickly. We truly appreciate your 5-star feedback and are always here to help whenever you need us!
Knowledgeable and resolved my issue…
Knowledgeable and resolved my issue speedily.
21 August 2025
Unprompted review
Reply from wpmudev.com
Thank you, Chad! We’re so glad to hear your issue was resolved quickly and that you found our team knowledgeable. We appreciate your 5-star feedback and are always here when you need us!
I totally rely on WPMUDEV to help me…
I totally rely on WPMUDEV to help me keep my website alive. I'm not a developer, and had to learn wordpress to create my site. I had no idea what was waiting for me once it was up and running. I was lost, till a friend pointed me to WPMUDEV. I use their plugins, found a hosting plan and help that saves me - like today with Luis Soriano, who dug deep and solved a problem that worried me and others for over a week. They have the best help on the net!!
19 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Bennett! It’s inspiring to hear your journey with WordPress and how WPMU DEV has been able to support you along the way. We’re thrilled that our plugins, hosting, and support team have made such a difference — and we’ll be sure to pass your appreciation on to Luis for his dedication in resolving that tricky issue. We’re honored to be the team you rely on!
The support team is very helpful and…
The support team is very helpful and will work with you in whatever is needed and provide good suggestions. The team is very knowledgable as well. Meet was very helpful.
19 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Priyank! We’re glad to hear that you’ve found our support team both helpful and knowledgeable. It’s wonderful to know that Meet was able to provide you with the assistance and suggestions you needed — we’ll be sure to pass along your kind words to him!
awesome support
awesome support. my issue was addressed in a very professional manner in detail
17 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Asit! We’re glad to hear you had such a positive support experience and that your issue was handled professionally and in detail. We truly appreciate your feedback and 5-star rating!
Great experience anytime
Great experience anytime! Very dedicated people gives us support with pleasure and kindness!
Thanks guys and girls...
16 August 2025
Unprompted review
Reply from wpmudev.com
Thank you, Rafael! We’re so glad to hear you’ve consistently had a great experience with our team. Your kind words mean a lot to us.
Meet Shaw was my tech agent and he…
Meet Shaw was my tech agent and he immediately fixed the problem. Super knowledgeable and helpful!
13 August 2025
Unprompted review
Reply from wpmudev.com
Thank you for sharing your experience! 🌟 We’re so glad Meet was able to quickly resolve the issue and provide the knowledgeable help you needed.
Fast response and knowledgeable support…
Fast response and knowledgeable support agent named Meet.
13 August 2025
Unprompted review
Reply from wpmudev.com
Thank you for the 5-star rating! 🌟 We’re thrilled to hear that Meet provided a quick and knowledgeable response to help you out.
Reply from wpmudev.com
Thank you for the 5-star review! 🌟 We’re so glad to hear Meet was quick, friendly, and helpful—your feedback means a lot to us.
Super fast support
Super fast support, they quickly understand the issue, communicate clearly and effectively to resolve it.
Been using WPMU-dev for about 3 years - no problems. Highly recommend!
5 August 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Nadine! We're thrilled to hear that our support team continues to deliver fast, clear, and effective help when you need it. Three years with no issues is exactly the kind of experience we aim to provide, and your recommendation truly means a lot to us. We’re grateful to have you with us!
Simply the single Best Web Tech…
Simply the single Best Web Tech Provider that we have ever, ever used.
Incredible Support, Technical Knowledge, willingness to help, Speed to Respond.
Great, GREAT Staff !!
30 July 2025
Unprompted review
Reply from wpmudev.com
Wow—thank you so much, Richard! Being called the single best web tech provider you’ve ever used is an incredible honor. We’re thrilled to know our team’s support, expertise, and responsiveness have made such a powerful impression. Your appreciation means the world to us—and we’ll be sure to pass your kind words on to the entire team!
Great costumer support
Great costumer support
l mostly use hummingbird the plugin is good enough
other plugins are nice
but they are one rare companies that provide plugins with support for a cheap price and can host 3 websites
1 July 2025
Unprompted review
Reply from wpmudev.com
Thank you so much for the kind words, Feras! We’re thrilled to hear that you’re enjoying Hummingbird and finding value in our plugin bundle and hosting. It means a lot to us that you recognize the balance we strive for—powerful tools, reliable support, and fair pricing. We're so glad to have you with us!
WPMU's support is the best around
WPMU's support is the best around! I've never had to wait to speak to an actual person, all of whom are so helpful. Top notch!
18 July 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Camille! We’re absolutely thrilled to hear your kind words. Our support team takes great pride in being responsive and helpful, and it's wonderful to know you've had such a seamless experience. We'll be here whenever you need us—anytime!
Meet did well taking care of our site…
Meet did well taking care of our site needs. Recently closed down an old WordPress site not thinking we would need it but had a backup of the original. Within 15 minutes Meet diagnosed what we needed to do to get the site resotred and back up. 10/10 would reccomend.
17 July 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Royce! We're so glad Meet was able to jump in quickly and get your site back up without a hitch. It’s always a relief when a solid backup saves the day, and we’re thrilled everything worked out smoothly. Your recommendation means a lot—thank you again for sharing your experience!
The best Wordpress solution to manage multiple sites
The best there is. If you manage a lot of Wordpress sites their HUB is the far best solution in the business. And the support: Just fantastic. Been working with them for nearly 10 years (through different companies), and nothing but excellence in all their products! Thumbs up, and so recommended!
16 July 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Christer!
Your support and trust over nearly a decade truly mean the world to us. We’re thrilled to hear that the Hub continues to be a key tool in managing your WordPress sites, and that our support team has consistently delivered. It’s incredibly rewarding to know we’ve earned your recommendation—big thanks from the entire team!
shah y an amazing support person
shah y an amazing support person, he was with me in all the process, he answered all my questions and fixed.
11 July 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Peperino! We're really glad to hear Shah was able to guide you through the entire process and get everything sorted. His dedication and attention to detail are truly appreciated. We’ll be sure to pass along your kind words—always here when you need us!
Very Knowledgable Guy
Very Knowledgable Guy, guided me in a right path to fix all my issues and cleared my doubts quickly which helped me a lot. Thanks man
3 July 2025
Unprompted review
Reply from wpmudev.com
Thank you so much, Subash! We’re really glad to hear you got the guidance and clarity you needed. Helping you fix those issues and move forward with confidence is exactly what we’re here for. Appreciate the kind words—and we’ve got your back anytime!
i am nothing but surprised …
i am nothing but surprised that i paid 1$ a month, and got all these powerful plugins in one dashboard, 0 min response rate support that i tried and went above and beyond to answer my questions, i dont know how is this legit
3 July 2025
Unprompted review
Reply from wpmudev.com
Thank you, Ayman! We’re so glad to hear you’re enjoying the full power of our platform—and at just $1 to start, too! It’s awesome that our support team made such a strong impression. We’re all about delivering real value, real fast, and we’re excited to have you on board. Thanks for the kind words!
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