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WowowToys Reviews 

247
•
TrustScore 4.5 out of 5

4.5

Children's Toys Store
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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and seamless order processes, noting that purchases arrive promptly right at their doors. Many people also appreciate the incredibly helpful customer support team, who go out of their way to quickly resolve any concerns and provide reassuring updates along the way. Some reviewers were not happy with product quality, mentioning specific issues like faulty wheels, broken parts, or items feeling poorly constructed. A few other people also felt that certain toys and items lacked proper durability, or noted that products occasionally arrived in damaged or unexpected packaging.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers expressing complete... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting super fast shipping and... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising solid items like scooters and toys that match... See more

Order

Clients share satisfaction on order processes, noting fast delivery, clear communication, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, praising rapid email responses, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from this company and I will be buying again, items are great and normally next day delivery but as I ordered during the Christmas holidays but it is usually next day delivery . C... See more

Rated 5 out of 5 stars

Fantastic service from start to finish, fast delivery, the balance bike is perfect for our two year old granddaughter and she loves it. Great value for money as the same bike was much more expensive i... See more

Rated 5 out of 5 stars

I initially bought a doll pram for Xmas, couldn’t fault the order process or the prompt delivery. Pram wheels became faulty just recently, so almost 5 months after purchase. I emailed their customer s... See more

Rated 5 out of 5 stars

Brought the little 3in 1 scooter had a issue you got it picked up and 2 days later we had a happy little girl with her replacement thank you so much definitely will bee using you again and 100% will r... See more

Company details

  1. Children's Toys Store
  2. also in
  3. Toy and Game Manufacturer

Written by the company

Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(247)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick delivery and good prices

Quick delivery and good prices. I purchased a dolls nursery set, it is so cute and my grandaughter will love it. I would recommend WowowToys to anyone looking to buy a childs gift.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Almost too good to be true!

Was slightly worried to order from here as it was a new website to me and the prices seemed too good to be true…. Delivery was brilliant, products arrived next day and all look great.

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery, bought bubbles to use on our wedding day for the guest, only one problem one of the bottles was damaged in transit and leaked, apart from that all good.

11 March 2025
Unprompted review
Rated 4 out of 5 stars

Not as advertised

Prompt delivery but not as advertised. The dolls stroller wheels didn't have the mama and papa logo on them as advertised on the web site.
Otherwise a nice product.

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Incredibly disappointing service

Incredibly disappointing service! Customer service is non-existent, no communication at all. I ordered a scooter for my child for his birthday on the 2nd of January 2025 for next day delivery. The payment went out, but it hasn't left the warehouse, yet. No response to my e-mail enquiries, no response to my private messages on Facebook, no phone number to contact them. I'm being completely ignored. Just had to go out and buy presents in the local supermarket this morning, as it is my son's birthday today, on the 6th of January.

6 January 2025
Unprompted review
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Reply from WowowToys

Thank you for your feedback, and we are truly sorry to hear about your experience. We understand how frustrating this must have been, especially for such an important occasion as your child’s birthday.

Please rest assured that we reply to all emails in a timely manner, and we sincerely apologise if there has been any delay in our communication. We’d love the opportunity to resolve this situation for you. Could you please email us at info@wowowtoys.co.uk? Our team is ready to assist you and ensure this matter is addressed promptly.

Thank you for bringing this to our attention, and we hope to make things right.

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