WowowToys Reviews 

247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and seamless order processes, noting that purchases arrive promptly right at their doors. Many people also appreciate the incredibly helpful customer support team, who go out of their way to quickly resolve any concerns and provide reassuring updates along the way. Some reviewers were not happy with product quality, mentioning specific issues like faulty wheels, broken parts, or items feeling poorly constructed. A few other people also felt that certain toys and items lacked proper durability, or noted that products occasionally arrived in damaged or unexpected packaging.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers expressing complete... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting super fast shipping and... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising solid items like scooters and toys that match... See more

Order

Clients share satisfaction on order processes, noting fast delivery, clear communication, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, praising rapid email responses, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from this company and I will be buying again, items are great and normally next day delivery but as I ordered during the Christmas holidays but it is usually next day delivery . C... See more

Rated 5 out of 5 stars

Fantastic service from start to finish, fast delivery, the balance bike is perfect for our two year old granddaughter and she loves it. Great value for money as the same bike was much more expensive i... See more

Rated 5 out of 5 stars

I initially bought a doll pram for Xmas, couldn’t fault the order process or the prompt delivery. Pram wheels became faulty just recently, so almost 5 months after purchase. I emailed their customer s... See more

Rated 5 out of 5 stars

Brought the little 3in 1 scooter had a issue you got it picked up and 2 days later we had a happy little girl with her replacement thank you so much definitely will bee using you again and 100% will r... See more


Company details

  1. Children's Toys Store
  2. also in
  3. Toy and Game Manufacturer

Written by the company

Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(247)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Very simple process from identifying the item I wanted, ordering and making payment. Delivery was fast and free even during the busy Christmas period.

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed, ordered our grandaughters Christmas present and it was here within a couple of days, considering how long we’ve had to wait for other parcels this was great customer service, wouldn’t hesitate in ordering from them again.

14 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service, could not be happier and would highly recommend to use them as they are reasonable offer excellent customer service and next day delivery. Make sure you check them out!!!

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Good service

My order arrived very promptly and at the time indicated.
The product was packaged well and name and address clearly marked.
The item was just like the description and well made.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Ordering very easy

Ordering very easy. Prompt attention to deliver quickly. All parcels wrapped to protect in delivery. Lovely toys for kids for Xmas.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant website

Ordering very easy. Prompt attention to deliver quickly. All parcels wrapped to protect in delivery. Lovely toys for kids for Xmas. Have a good choice of toys to chose from.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Right on time

Scooter delivered in good time. Good value for money. Even better with initial 10% discount on first order. Will shop there again.

14 November 2024
Unprompted review
Rated 2 out of 5 stars

Great product not so great packaging

Product more flimsy and smaller than I expected but its alright .very quick delivery..
However given that I paid £5.99 for postage I was a little disappointed that the item I ordered ( joie doll car seat) came loose- no box in just a postage bag ,no bubble wrap or protection at all. Thankfully the item has arrived undamaged but would have expected better packaging given the item cost nearly £30 including postage.

8 November 2024
Unprompted review

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