WowowToys Reviews 

247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and seamless order processes, noting that purchases arrive promptly right at their doors. Many people also appreciate the incredibly helpful customer support team, who go out of their way to quickly resolve any concerns and provide reassuring updates along the way. Some reviewers were not happy with product quality, mentioning specific issues like faulty wheels, broken parts, or items feeling poorly constructed. A few other people also felt that certain toys and items lacked proper durability, or noted that products occasionally arrived in damaged or unexpected packaging.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers expressing complete... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting super fast shipping and... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising solid items like scooters and toys that match... See more

Order

Clients share satisfaction on order processes, noting fast delivery, clear communication, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, praising rapid email responses, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from this company and I will be buying again, items are great and normally next day delivery but as I ordered during the Christmas holidays but it is usually next day delivery . C... See more

Rated 5 out of 5 stars

Fantastic service from start to finish, fast delivery, the balance bike is perfect for our two year old granddaughter and she loves it. Great value for money as the same bike was much more expensive i... See more

Rated 5 out of 5 stars

I initially bought a doll pram for Xmas, couldn’t fault the order process or the prompt delivery. Pram wheels became faulty just recently, so almost 5 months after purchase. I emailed their customer s... See more

Rated 5 out of 5 stars

Brought the little 3in 1 scooter had a issue you got it picked up and 2 days later we had a happy little girl with her replacement thank you so much definitely will bee using you again and 100% will r... See more


Company details

  1. Children's Toys Store
  2. also in
  3. Toy and Game Manufacturer

Written by the company

Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(247)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extortionate returns…

I ordered a trike that says up to three years and when I received it, it was absolutely tiny. I contacted the company and they offered a return for a third of the price of the trike......
or I could pay for the return myself,.... such a shame this is how they deal with their customers. Will NEVER use this company again and unfortunately will not be recommending them to anyone else.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Terrific ordering and delivery system

Terrific ordering and delivery system.
Great price for item purchased,
Packaged well, delivered by DPD, not reliablei in my area so was a day later than Wowow said( no fault of retailer). Certainly recommend this company.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Great overall

Easy website to use, and standard delivery was a little steep the parcel arrived within 2 days even after ordering on a Sunday. Notifications received to advise of progress and the product was exactly what I was expecting and a much cheaper price than where I had seen elsewhere!

31 August 2025
Unprompted review
Rated 4 out of 5 stars

My 5yr old grand daughter used her…

My 5yr old grand daughter used her savings to buy a Bella Rosa dolls pram.
Attaching the wheelbase to the springs on the body was extremely difficult and required two adults.
The result is a twisted pram body.
Otherwise we were pleased with it.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Bike no frame

Ordered a bike for my grandaughter for her birthday arrived on time however was missing the frame, bike was useless due to this. Got onto Wowow who were prompt in their reply and I requested a full refund which is expected in the next 5 -10 days (of course). Asked how I wanted to return the item, I gave some dates to which they replied I could dispose of the bike how I wished. Now have an incomplete bike to get rid off and have had to order from another store. Will not be using Wowow again

17 July 2025
Unprompted review
Rated 5 out of 5 stars

First time using Wowow Toys

First time using Wowow Toys and I was really impressed with the speed of delivery, delivery notifications and the price and quality of the product
Would have no hesitation in recommending them to family and friends

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Coated footballs

Amazing service. I ordered footballs on Sunday evening and they arrived via DPD on the Wednesday. Packaging a bit battered but contents okay.
I will definitely be going back to this company for further goods.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Two wheel scooter for 5+ year old boy

I can’t fault the speed and efficiency regarding my order. I placed the order on Sunday evening and it arrived on Tuesday morning by DPD. It was well packaged but the box did have a few little rips in it. However, this does not appear to have damaged the enclosed article. This is for a birthday gift in November so can’t comment on the article itself, but I feel sure it will be amazing

17 June 2025
Unprompted review

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