WOWCamera Reviews 

1,701
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Must admit had nothing but an excellent experience from them. Placed two two orders with them. First came through perfectly fine. Changed my mind and cancelled the second order and, although took a wh... See more

Rated 5 out of 5 stars

I don’t usually write reviews but I felt that girls at wowcamera certainly deserve a great one! Fab customer service, I was kept informed during the whole process , fast delivery and goods came in per... See more

Rated 5 out of 5 stars

Was a bit sceptical to be honest in the start to entrust an order worth about £2.4K with a online company I was using for the first time offerring one of the cheapest prices. Well, did receive items e... See more

Rated 5 out of 5 stars

Bought a DSLR from these guys. I’ll be honest I had read some negative commentary. My experience however was incredible. The amount of attention and interaction and prompt responses to any query f... See more

Company details

  1. Electronics Company

Information provided by various external sources

WOWCamera has been operating since 2008 as an e-commerce retailer specialising in discounted photography and smartphone products


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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3.9

All reviews

(1,701)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Ordered a Nikon Z5 and a couple of lenses. Arrived on time (was expecting to take a couple of weeks and in the end it was only just over a week). Very proactive and informative communication throughout so I knew what was going on. Items were as advertised and were a great price. Very happy - thank you!

13 May 2021
Unprompted review
Rated 1 out of 5 stars

JUST HERE TO CHECK MY PREVIOUS REVIEW…

JUST HERE TO CHECK MY PREVIOUS REVIEW AND IT WAS DELETED!!!!!!!!

I will explain how it works.

First of all, they based in Hong Kong, not in the UK. They send you faulty goods from grey market (it was the phone for me that costed over £650).
And then refuse to give money back advising to go and try to sell the phone myself (sorry, lol)

Then, when you send the phone back to China, they say that their factory assessment proved that the phone aren’t faulty. Do they even have a factory?

Buy cheap, buy twice. It’s been more than a month since the war started. I won’t let it go and will keep you updated on the progress.

11 May 2021
Unprompted review
Rated 5 out of 5 stars

iPhone 12 Green 128GB Brand New

Such a nice and hassle free experience and would definitely come back for other gadgets in the future! Initially I was a bit hesitant about purchasing from the website as the price looked too good to be true, especially the waiting time looked a bit long; however things worked out really well: the customer service was super nice and replied to emails so quickly; the item also arrived in just over 3 days to the UK, completely new and sealed. Highly recommended!

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Canon RF 100-500 & 1.4 extender

I've bought several lenses and cameras from WOWCamera over the last few years and every time, the experience has been spot on. The team is always helpful, the prices are good and the items arrive when they're supposed to.
Highly recommended!
This time, it was a Canon RF 100-500 & 1.4 extender.
Now, to get out and use this fancy new kit :-)

7 May 2021
Unprompted review
Rated 5 out of 5 stars

Ordered lens

Ordered lens, paid got confirmation within mins and a delivery date plus tracking No.
Lens arrived within 3 days all good.
Could not ask for better service coupled to a great price.

6 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from WOWCamera

Very pleased with WOWCamera. They offered the iPhone 12 mini for a lot less than anyone else and the shipment arrived ahead of schedule. Payment was straightforward and communication was excellent. Many thanks guys!

6 May 2021
Unprompted review
Rated 1 out of 5 stars

AVOID buy at your peril!

DO NOT buy from this dodgy shop. I bought a camera lens which cost over £1000 from them, which arrived broken. Took 2 months to get my money back and had to escalate it to PayPal to be refunded.
They hide the fact they are based in Hong Kong, posing as if they have a fulfilment centre in Luxembourg.
Worst online buying experience ever. Total nightmare. AVOID.

5 May 2021
Unprompted review
Rated 5 out of 5 stars

Top Notch, All The Way!

I've purchased quite a lot of kit from WOWCamera over the years, and each and every time I've been delighted with the service that they provide, which is both friendly an professional.

Regarding the equipment itself - in all honesty, I've never experienced any problems whatsoever. On the contrary, it's always been exactly as described, come in it's original / sealed packaging and is absolutely no different from purchasing from a high street retailer. Actually, there is a huge difference, and that being the amount of hard earned money that you'll save.

I should also mention that the delivery times have been pretty damn quick too, even during these difficult times of Covid-19.

Thanks WOW, I'll definitely be back, and have no hesitations whatsoever in recommending your services to family, friends and work colleagues.

28 April 2021
Unprompted review
Rated 5 out of 5 stars

Purchase of Sony camera

I took advantage of an Easter weekend discount to purchase a Sony camera at a great price and it came with a free drone. Several days later I was notified by email that there had been damage to the consignment in which my camera was located and that the company had decided to reject the entire consignment and order a new one. This led to a delay in the shipment of the camera. I phoned the customer support number and had a very helpful conversation with them about the likely time scale for delivery. I then received several personalised email updates on the progress of the shipment and took delivery of the camera 14 working days after placing my order which was a little longer than the time scale specified in the delivery section of the company website but this was understandable given the damage to the first consignment.

The camera is excellent. It has a UK manual, a UK plug and I was able to register it by its model and serial number on the Sony UK website. Having use it a couple of times I am completely satisfied with it.

Overall a bargain purchase of an excellent camera. Delivery took longer than it would have been from a UK camera shop but the price was outstandingly good. The customer service was excellent. I will buy from this company again.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Wow was magnificent

Wow was magnificent! Feeling rather apprehensive in case something happened I ordered in two parts! The first part, an expensive mirrorless camera arrived within a week, earlier than mentioned. The second part, an expensive lens, arrived within 4 days!!
They responded to my emails straight away and offered to help with problems I had with paypal. I sorted my paypal with paypal and without me asking them anything they decided to speed up my order and send the lens super fast!! Great job, excellent, superb service and great price! Couldn’t recommend them more!!

26 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Shipment details sent by email. Lens arrived in sealed packaging,

Lens is as good as I had hoped for

Price is exceptionally good compared to high street

No problem recommending Wowcamera. This is 2nd large purchase will use them again in the future.

23 April 2021
Unprompted review

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