Workwear Gurus Reviews 200

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability, comfort, and thoughtful design, with many finding them perfect for demanding work environments. The service is frequently highlighted as excellent, with people appreciating the clear communication and overall positive interactions. However, some customers were dissatisfied with the delivery service, mentioning issues such as delayed shipments, unrecorded cancellations, and longer delivery times than initially stated. A few other people also felt that their orders took too long to arrive or experienced problems with faulty items and difficulties with returns.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise items... See more

Delivery service

Clients share ambiguous opinions on delivery service. While many praise quick delivery times, clear... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising products like safety glasses, jackets,... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some customers praise quick delivery,... See more

Service

Users describe positive interactions with service. Many customers praise the fantastic and professional... See more

Based on these reviews

Rated 5 out of 5 stars

I just wanted a pair of decent boots and socks for the winter, had just riggers in the past, saw these,cost a couple of days but i got them,came a couple days later and??.. It's not SNOWED for 2week... See more

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Rated 5 out of 5 stars

My steel capped leather work/dress shoes arrived. (SS500 CM S1P SRC SIZE 9) I am a consulting engineer who in any day can be on dangerous worksites and formal business meetings. The black... See more

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Rated 5 out of 5 stars

Boots are true to size, VERY comfortable, perfect for working/gardening outside! Ordering was easy and delivered without any issues, promptly. I will be ordering same boots when these wear out and... See more

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Rated 5 out of 5 stars

Workwear gurus are great to deal with. Clear communication on delivery times . And hassle free return for an item that didn’t suit. I will definitely be buying from them again

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Rated 1 out of 5 stars

I have ordered off this website now twice and both times said in stock but then a day later received an email to say that the item has to come from an eu store and will be a week before update. 1st t... See more

Rated 1 out of 5 stars

Second time ordering from workwear gurus. Same issues both times. Mascot advanced work trousers show in stock on website, however they aren't actually in stock.no contact you after ordering to advise... See more

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Rated 5 out of 5 stars

Very happy with my Regatta waterproof Beacon trousers, that are actually waterproof, good fit, enough pockets and 'normal' looking, so ordered a second pair. Good price and service from Workwear Gurus... See more

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Rated 5 out of 5 stars

Ordered some work boots unfortunately the sole started to come away from the shoe causing them to let in water, emailed customer service who talked me through the process of making a warranty claim. N... See more

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Rated 5 out of 5 stars

I’ve been using this workwear consistently, and it has exceeded my expectations in every way. The fabric is tough enough to handle demanding work environments while still being breathable and comfort... See more

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Rated 5 out of 5 stars

I bought a navy / reflective outdoors jacket from this firm. Excellent piece of kit by Port West. Warm and cosy, nice loose fit and the inner "slippy lining" makes it easy to get in and out of. Pock... See more

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Rated 5 out of 5 stars

I am amazed at the highest customer service from this Company. Brian, who dealt with my query, was prompt in his attention from start to finish. Ensuring replies were answered and my query was resol... See more

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Rated 5 out of 5 stars

The whole experience with this company was trouble free and felt very comfortable. The product I bought was excellent quality but I had to return as I didn`t order the right size but again very uncomp... See more

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Rated 5 out of 5 stars

I ordered work boots hi Viz trousers and a high Viz T shirt from work wear gurus. My items arrived well packaged and we're delivered very quick. Communication from them is excellent. I even received a... See more

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Rated 5 out of 5 stars

A solid piece of work/everyday wear for a really good competitive price. I have seen the same item for sometimes twice the price on other sites. Communication was excellent, and delivery time from mai... See more

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Rated 5 out of 5 stars

I recently ordered work boots from The Workwear Gurus and initially experienced an issue where my cancellation wasn’t recorded due to a system error, which delayed my refund. However, once I... See more

Company replied

Rated 5 out of 5 stars

First time purchase, delivery about a week but worth the wait (guessing ship from Europe or maybe stock issue). Great service. Purchased some Carhartt workwear - size down would be my advise. I will b... See more

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Rated 5 out of 5 stars

Best work boots for me. Have stuck with this brand for many years now. As I crouch a lot for outdoor work I've found these are the least likely to split and the most comfortable fit. Workwear Guru... See more

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Rated 5 out of 5 stars

Although the order took ages to arrive, it was worth the wait, and it was a bargain. I compared the price to other sellers, and it was certainly the most competitive. I was kept in the loop by the sel... See more

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Rated 5 out of 5 stars

I had been wanting to try Snickers Litework work pants for a while but I am in the US and they are basically impossible to find anywhere. A few international websites have them but aren’t shipping t... See more

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Rated 1 out of 5 stars

Avoid this company. Ordered my work wear 10 days ago. Still no sign of it even being shipped out. Sent emails and no response or solution from supplier. First time using this company. And definitely l... See more

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Rated 5 out of 5 stars

Suppliers of quality Carhartt workwear, the best clothing for heavy duty work, these Bibs last for ages and are a true fit to my sizes. This is the third pair I have owned and wouldn’t contemplate any... See more

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Rated 5 out of 5 stars

I am very satisfied with the Regatta safety shoes I bought from Workwear Gurus. The quality looks and feels significantly better than my previous shoes, of a similar style, from a high street store. G... See more

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Rated 5 out of 5 stars

Quick delivery easy to order. Bought these for my son who works outdoors. Comfortable from first wear and waterproof. This is his second pair, he really likes that they are comfortable all day when... See more

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Rated 5 out of 5 stars

Fantastic service, Carhartt quality at a great price (would’ve bought the whole colour range but sadly not all available in my size) Quick delivery and no hassle! Thoroughly recommend

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Rated 5 out of 5 stars

Really pleased with my new Blue/Black Winter Wellies; Super Cosy and comfortable. Hope they last as long as my last pair of Dunlop Wellies that are still going strong after 40 years!

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Rated 5 out of 5 stars

Just received my order today, on time as promised. Fits well, very pleased. 6ft 5in - 17.5 stone - XXL Carhartt Heavyweight Flannel Relaxed Fit Sherpa-Lined Shirt Jacket. Thank you

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Rated 5 out of 5 stars

I am please to let you know that my vest arrived today. Thank you so much for all your assistance and perseverance in helping me with this purchase. Absolutely amazing customer support.

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Rated 5 out of 5 stars

Bought the portwest safety reading glasses, they we're a good price and they're very clear, all good so far, the transaction was smooth and delivery was prompt

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Rated 5 out of 5 stars

This was the first time that I have used workware gurus and I am recommending them to everyone that I know. The price was very competitive and the service was fantastic. I received the overalls the ne... See more

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Rated 5 out of 5 stars

This is a well-made, high-quality jacket with a great fit. The black colour looks very stylish and makes it suitable for almost any occasion.

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Rated 1 out of 5 stars

Waited 14 days for my boots to be told I was going to have to wait for another week for them. Didn’t state anywhere on the site that delivery would take anywhere near that long, was only emailed... See more

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Rated 5 out of 5 stars

Perfect for the rubbish weather Jacket was as advertised, warm and good in poor weather. Zip was very stiff but sorted with some beeswax. Would recommend!

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Rated 5 out of 5 stars

Have made an order money left my account proof they accepted the order but they say they can’t find the order or payment even when I have supplied the evidence from my bank no contact just an email T... See more

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Rated 5 out of 5 stars

The boots are wonderful for my feet. I stand for long hours & these boots make it bearable. I won't be wearing any other brands. The company are good with deliveries & send exactly what was ordered... See more

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Rated 5 out of 5 stars

Carhartt Mens Polo - Best price of the internet! Amazing delivery time from UK to Australia! Highly recommended these Guys

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Rated 5 out of 5 stars

Great company to deal with. Used them twice now. I was a little impatient with my second order and got a nice response from Andrei, The Workwear Gurus Team which answered my query and as promised,... See more

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Rated 5 out of 5 stars

You had the Carhartt product that I was seeking. You website was great. Despite distance between USA and England I received the products within a few days. Would without questions use workwear guru... See more

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Rated 5 out of 5 stars

Great pair of Carhartt trousers at a very reasonable price. Great company to deal with ,I was kept informed all the way from ordering to the delivery.

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Rated 5 out of 5 stars

Work boots are lovely just what I need for a bit of style, everyone has commented on how nice they look. I mainly work in the office but I wear them all day so when I need to visit site, I'm ready to... See more

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Rated 1 out of 5 stars

Avoid this company pair of buckboots leaking after 2 months, theyre claiming its a puncture when its a hairline tear refusing to send replacement unless I pay for a new pair. Customer service abysm... See more

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Rated 5 out of 5 stars

Had an issue with work boots nothing to do with workwear gurus but with manufacturers Informed workwear gurus and had a replacement pair within 7 days ( including week end days) it was Brian from w... See more

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Rated 5 out of 5 stars

Workwear Guru’s were really helpful and efficient in helping me with a problem with my Safety coat. With constant communication when resolving the issue.

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Rated 5 out of 5 stars

Customer service is excellent. I had minor delays with both international and local services, when I contacted Workwear Gurus, they responded promptly and comprehensively to both my emails. I will be... See more

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Rated 5 out of 5 stars

Excellent pair of boots. The second pair of Buckbootz I've bought from this company. They arrived quickly and they were a good price. Very comfortable. Would recommend.

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Rated 5 out of 5 stars

First order from this company, nice regatta tops only downside they didn't have elasticated cuffs delivery was within four days would use workwear gurus in the future

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Rated 5 out of 5 stars

Had an issue with a product, got in touch and they were very helpful. Emails were pleasant and professional. Issue was rectified in no time

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Rated 4 out of 5 stars

I ordered a Carhartt Jacket from Workweargurus and it took about 8 working days to arrive , however when I ordered they said it would be 3-5 days . I suspect they do not hold this item in stock a... See more

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Rated 1 out of 5 stars

For the second time out of three orders im waiting over 12 days on a delivery, i dont mind waiting on an item but its 2025 and most places offer next day delivery. Not the next two weeks. No communica... See more

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Rated 1 out of 5 stars

Items takes weeks to arrive luckily I paid via PayPal to claim my money back If you’re looking to buy work items use a reputable company this definitely isn’t one it’s possibly a scam will take w... See more

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Rated 5 out of 5 stars

Great service! Quality boots and socks My son has worn them all week in horrendous weather conditions and have kept him warm and dry

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Rated 5 out of 5 stars

Carhartt jacket Fantastic jacket, arrived quickly, well packaged. What more can I say I'm a happy customer

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

200 reviews

5-star
4-star
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1-star

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I recently ordered buckbootz from Them

I recently ordered work boots from The Workwear Gurus and initially experienced an issue where my cancellation wasn’t recorded due to a system error, which delayed my refund.

However, once I contacted them, their team responded quickly and took responsibility for the mistake. They handled the situation, processed the full refund,

While the delay was frustrating at first, I appreciate the clear communication, apology, and effort to resolve the matter properly. Based on how they handled the issue and followed up, I would consider using them again.

Thanks to the team for putting it right.

6 February 2026
Unprompted review
Workwear Gurus logo

Reply from Workwear Gurus

Thanks for taking the time to share your experience Declan. Our team work really hard to solve any hiccups and we're delighted we managed to do this ably here. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Really pleased with my new Blue/Black…

Really pleased with my new Blue/Black Winter Wellies; Super Cosy and comfortable. Hope they last as long as my last pair of Dunlop Wellies that are still going strong after 40 years!

17 February 2026
Workwear Gurus logo

Reply from Workwear Gurus

Thanks for sharing you review and we're delighted you're happy with your purchase. Much as we hope they last you 40 years we'd like to help you again before that so please drop us a line if you need anything else!

Rated 5 out of 5 stars

Excellent pricing

Excellent pricing. Fast dispatch, securely packaged in waterproof bag.

17 February 2026
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Reply from Workwear Gurus

Thanks for sharing your experience with us in your review here, it is very much appreciated. We are glad we hit the mark and look forward to being able to help you again in the future.

Rated 1 out of 5 stars

Wont give warrenty from 2 months use

Avoid this company pair of buckboots leaking after 2 months, theyre claiming its a puncture when its a hairline tear refusing to send replacement unless I pay for a new pair.

Customer service abysmal.

17 February 2026
Unprompted review
Workwear Gurus logo

Reply from Workwear Gurus

Hi Toby,

Unfortunately, a product warranty covers manufacturing faults only, not accidental damage caused by things such as contact with sharp objects, exposure to heat or fire, or other external factors. These are standard warranty conditions and are also the terms applied by Buckbootz in this case.

Buckbootz themselves have reviewed the evidence as we asked for a second opinion. They concluded: “The damage just doesn’t present as a flex crack and we cannot cover any form of accidental damage in our warranty.”

We are sorry to hear that you feel disappointed with the outcome, as this is certainly not the experience we aim to provide. We always try to support our customers wherever possible, but we do have to follow the manufacturer’s warranty guidelines and cannot make exceptions outside of these.

We did, however, want to assist where we could, which is why we sought Buckbootz second opinion, and also even offered a goodwill replacement at cost price when the adjudication was made. Something we did not need to do but an effort to show our understanding that misfortune happened so early on after purchase.

We appreciate that this is not the outcome you were hoping for, and we are genuinely sorry that the damage occurred so early in the product’s life but we have certainly been as supportive as possible.

Rated 5 out of 5 stars

Perfect for the rubbish weather

Perfect for the rubbish weather
Jacket was as advertised, warm and good in poor weather. Zip was very stiff but sorted with some beeswax. Would recommend!

13 February 2026
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Reply from Workwear Gurus

Plenty of poor weather to be testing it out in that's for sure! Thanks for the feedback - we look forward to helping you again in the future

Rated 1 out of 5 stars

Avoid this company

Avoid this company. Ordered my work wear 10 days ago. Still no sign of it even being shipped out. Sent emails and no response or solution from supplier. First time using this company. And definitely last. Use the more reliable companies. That ship same day and deliver within 3 days.

11 February 2026
Unprompted review
Workwear Gurus logo

Reply from Workwear Gurus

Hi Paul,

We are sorry to hear that your experience did not meet your expectations on this occasion. We take customer feedback seriously and it is always disappointing to learn when someone feels unhappy with the service received.

For clarity, we would just like to outline a few factual points for anyone reading this review. The order was placed six working days ago, and we contacted you the following day to advise that there would be a delay, with an estimated dispatch time of around one week. You contacted us yesterday on three occasions and we responded twice on the same day. When you requested a refund today, this was processed promptly and the order was cancelled before any goods were dispatched.

We are genuinely sorry that we were not able to deliver as quickly as intended in this instance. While delays can occasionally occur, we always aim to communicate them as early as possible so customers can decide whether to continue with the order or cancel, as happened here. We also aim to remain responsive and helpful throughout, which is something regularly reflected in customer feedback.

That said, we are sorry that this experience fell short of what you expected, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very happy with trousers.

Very happy with my Regatta waterproof Beacon trousers, that are actually waterproof, good fit, enough pockets and 'normal' looking, so ordered a second pair. Good price and service from Workwear Gurus and prompt, friendly reply to email.

3 February 2026
Workwear Gurus logo

Reply from Workwear Gurus

Thanks for your kind word on both our service and the quality and value of the products! We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great service!

Great service!
Quality boots and socks
My son has worn them all week in horrendous weather conditions and have kept him warm and dry

27 January 2026
Workwear Gurus logo

Reply from Workwear Gurus

Thanks for your review of both our products and service. We're glad they have both proved themselves! We look forward to helping you again in the future.

Rated 5 out of 5 stars

Professional

Professional, helpful company, prompt replies to queries ,and product as described.👍🏻

27 January 2026
Workwear Gurus logo

Reply from Workwear Gurus

Thanks you for your review and comments....very much appreciated. We look forward to helping you again in the near future.

Rated 5 out of 5 stars

Great quality

Great quality

27 January 2026
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Reply from Workwear Gurus

We're delighted your happy with your order and hope to be able to help you again in the near future. Thanks for taking the time to post your feedback, it's much appreciated.

Rated 5 out of 5 stars

I just wanted a pair of decent boots…

I just wanted a pair of decent boots and socks for the winter, had just riggers in the past, saw these,cost a couple of days but i got them,came a couple days later and??..
It's not SNOWED for 2weeks,gotta pair of luminous green & gray boots & socks which fit beautifully but at the moment unless i look like a workman I'll be called 'the luminous man' by everyone!..

21 January 2026
Workwear Gurus logo

Reply from Workwear Gurus

Well, thanks to the luminous man for his review - very much appreciated :-)
We hope to help you again in the near future.

Rated 2 out of 5 stars

Don't deal with Brian at workwear gurus

I ordered some rock fall safety wellies, socks and insoles, just before Christmas, so I appreciate that people are not in work and things are up the wall a bit but I received an email from work wear guru advising me that there had been a issue with stock and the ones that I had purchased wouldn't be available until the end of January so they offered me a alternative to get them to me sooner, the correspondent email was Brian (YES YOU BRIAN) and I asked him if I could have some buckbootz instead and he advised me that yes they do have buckbootz in stock and that they have them in my size and sends me a link to the buckbootz range (so far so good) so I replied to Brian and explained that I would like some buckbootz in black and orange to witch I got a reply a day later that I needed to send him the exact reference to the wellies that I wanted as buckbootz have a huge range and the best way for me to do it was to copy the text and paste it in to my email to him, so that's exactly what I did (Thanks for the tip Brian 👍) to which I got a reply another day later explaining to me that the Buckbootz were a little dearer so I would have to pay a bit more (still absolutely fine) so I did as I was asked and let him know once I had paid to then get a reply saying he was going to send me the blue and orange buckbootz that day, to which I instantly replied no Brian I want Black and orange not Blue and orange (to which I got no reply) so I sent a follow up email stating that I wanted black and orange but what did Brian do he sent me the Blue and orange well guess what Brian I wanted Black and orange not Blue and orange like I asked for so overall not too fond of Brian as he is either ignorant or colour blind and slow at emails ( CHEERS BRIAN)

17 January 2026
Unprompted review
Workwear Gurus logo

Reply from Workwear Gurus

Hi Callum - I won't write a full reply here (yet) as I know the team are working with you to sort out any issues - hopefully we can get this all back on track so it won't be necessary to do so. I think we're just waiting to hear back from you via our service channel.

Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. I had minor delays with both international and local services, when I contacted Workwear Gurus, they responded promptly and comprehensively to both my emails. I will be using them again in the future.

16 January 2026
Unprompted review
Workwear Gurus logo

Reply from Workwear Gurus

Thanks for your review here - very much appreciated and glad we have delivered for you. look forward to helping you again in the future

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Used them twice now.
I was a little impatient with my second order and got a nice response from Andrei, The Workwear Gurus Team which answered my query and as promised, the goods arrived today.

16 January 2026
Unprompted review
Workwear Gurus logo

Reply from Workwear Gurus

Thanks for your feedback and praise for Andrei here. The whole team work really hard to help and it's great when they get acknowledged like this. We look forward to helping you again in the future

Rated 5 out of 5 stars

New work shoes

I really like them, perfect for a hospital work place. Wipeable, comfy, non slip! Great!

15 January 2026
Workwear Gurus logo

Reply from Workwear Gurus

Thnakd for your review - we're really glad you love your purchase and we hope to be able to help you again in the near future!

Rated 5 out of 5 stars

Work trousers

Second time buying mascot work trousers, great price and great delivery times.
Thank you again

6 January 2026
Workwear Gurus logo

Reply from Workwear Gurus

Thnaks for taking the time to review us. Glad we've been able to help you several times and hope we can continue to do so.

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