Purchased Mercedes gle 450 manual as software based, took a little bit of time to figure out how to use it. Customer service was great, replied within 30 minutes. I thought I will needed remote instal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good website
Good website, easy to use and clear. I had a problem with the download which was quickly resolved, every one I dealt with was friendly, helpful and efficient. Definitely recommend them for manuals.
I bought a repair service manual for…
I bought a repair service manual for Skoda from here. The money was taken but no manual was sent. Emailed several times without any response. Avoid this place!
Update 2025-08-14: They emailed me the manuals, everything is good now

Reply from Workshopmanuals
Bought Mercedes Sprinter manual
Bought Mercedes Sprinter manual. Very nice. Although you have to have some experience with computers in order to run it and downloads were quite large (bit of a problem with my unstable internet connection), i was helped very fast. Worth the time and beer money 😄
I purchased an workshop manual for 1999…
I purchased an workshop manual for 1999 VW Jetta TDI and was charged for the manual, but was not provided with an order number and order was not acknowledged with an email or other verification; the company did not provide a link to download the promised pdf files; the only information provided was that I only would have 5 days to complete the download; It has already been two going on 3 days and I have no route or way to download the pdf files and I am out the purchase price and this company is dishonest and there is no way to contact them

Reply from Workshopmanuals
Great service
Great service! Thanks to the team for their support and help in getting a quality product.
(Special thanks to David)
Contact was made me quickly and solved problem.
Contact was made with me quickly when my problem occurred. Advice to fix was supplied by David to rectify issue, files supplied and this made it easy to get the program up and running. A pity other sites don't maintain support of this excellent level.
Thank you very much
SCAM!!
Yesterday, I ordered the Suzuki Splash car manual, but when I tried to open the Top Page and select ‘Model Select’, the screen remained blank. Please help me so that I can use the file I purchased.

Reply from Workshopmanuals
My Mini Countryman had this mysterious…
My Mini Countryman had this mysterious coolant leak & the dealership wanted ridiculous money. Found the problem in 20 minutes with their manual! Support helped me understand the cooling system layout. Saved over $1000
The **manuals are consistently…
The **manuals are consistently praised** for being clear, detailed, comprehensive, accurate, and easy to follow. Furthermore, the **customer service team is frequently highlighted** for its exceptional helpfulness, speed, and efficiency in resolving issues. Representative **David receives specific acclaim** for his expertise and prompt responses.
The **service quality is widely regarded as excellent**, with many customers noting their problems were resolved quickly and effectively. While the manuals themselves are highly valued, **some reviewers encountered difficulties with the download process**, such as broken links or receiving incorrect files.
However, the company is **commended for its responsiveness** when these download issues arise, often providing alternative links or extra support to rectify the situation promptly. A smaller number of customers reported **mixed experiences regarding communication** aspects. **Despite these minor hitches, the overall sentiment remains highly positive**, with customers appreciating the quality of the product and the company's commitment to support.
Outstanding customer service
Outstanding customer service. System initially linked download to incorrect manual, one email later issue rectified within 4 hours.
Manual is genuine Mitsubishi Canter and covers all aspects as advertised and is clear and legible.
Would have no hesitation in purchasing from them again
Perfect assistance
The Mercedes R129 manual had some trouble to download.
Quickly I received assistance from David and all now is okay.
Furthermore prices are really good.
Good support!!
Received a wrong version first. Support team acted quick and now I am happy to have the correct manual.
They also included proper instructions for installation and usage.

Reply from Workshopmanuals
Great service great price great product
They actually had the manual for the vehicle I own. Other sites were difficult to navigate only to draw a blank.
Checkout was simple.
Communication was great.
I ran into a difficulty when I went down load as my phone is old and lacked memory
(much like me).
Company was really helpful and quickly sent me a link that solved it and I printed manual.
Great manual. Wiring section very useful.
10 stars out of 5 ! (Yes that good).

Reply from Workshopmanuals
At first I was having difficulty…
At first I was having difficulty downloading but I requested another easier link. Customer service was quick to respond.
Thank you

Reply from Workshopmanuals
I purchased an order from 'Workshop_Manuals_.Org' yesterday evening
I purchased an order yesterday evening: Ref. 97796.
Citroën Workshop Service Repair Manual 2004-2016. @ £9.95
However.
I have not been able to down-load it, Work-Shop Service Repair Manual, as yet. Only the 'Installation Guide' has been able to down-load.
Yet the - down-loads remaining - is showing as Nought.
I have made several attempts to contact them via their 'Chat' dialogue yesterday evening as well as since after 09:00 this morning.
Also called the telephone number, UK 0161 452 0461, which just plays a recorded message, several times since yesterday evening.
All my efforts have been to no avail.
Initially.
I felt pleased, delighted that the manual was looking to be good enough to meet my very high engineering standards.
Now,
I am, deeply disappointed, as well as rapidly losing trust about the veracity of this site.
Being of a Peaceful and Patient Soul.
For now.
My Jury is still out.
I am, however, expecting a decision will soon be reached.
Regards,
Vicenti O.
Highly Recommended
Bought a couple manuals so far. They were above and beyond my expectations. Before I used to browse the net for free workshop manuals but these manuals are worth the small price. This is now my go-to resource for manuals. Had an issue with a download, emailed them n it was sorted in minutes…I’ll be back for more…

Reply from Workshopmanuals
Their bot just grabs whatever you…
Their bot just grabs whatever you google for and sells you an empty pdf that for some reason requires 35gb and a virtual machine

Reply from Workshopmanuals
Manuali D’officina
Really useful. High quality product. Help in real time. Highly recommended.

Reply from Workshopmanuals
I almost gave up searching for a manual until....
I have been working on cars now for close to 40 years and I have always admired sources of factual information that can reliably help me solve issues on the cars I work on. I mainly handle BMW cars 90% of the time but some of my clients also have other makes and models of all types of cars and when they bring them to me for any work I always like approaching the jobs professionally with full knowledge just like all good techs out there should be doing. My recent experience with a Mercedes Benz G Wagon W463 is of note. SOmeone swapped the electronically controlled fuel injection pump from my clients car and modified it to use a mechanically controlled pump but my client looked for an original pump and asked me to restore systems to original. Afetr cracking my brain for quite a while I decided to check on the workshopmanuals.com website and there the manual was looking me right in the eye. Downloading it after payment proved tricky for me but after contacting the support team I was assisted immediately and all went well and I am now using the official factory manual to restore everything on my clients car. I am also looking forward to getting some more manuals from them since they are thorough and easy to use. If there is a place that all techs should visit to get the needed workshop manuals for whatever and whichever vehicle they are working on kindly visit the workshopmanuals.com website and do not leave until you get what you deserve because they have it all and nicely packaged for that matter. Bravoooooooo!!!!!!!!!!!
Very nice job you guys are doing. Just keep it up.

Reply from Workshopmanuals
Very good quality manuals
Very good quality manuals, with all the needed info (which is also accurate). The customer support team was very helpful with a slight problem in the software, with no extra cost and an easy, well explained fix!
Would buy again !

Reply from Workshopmanuals
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







