Woolworths Reviews 

1.5 hours before my scheduled online delivery, I received a text saying my order couldn't be fulfilled and would be delivered exactly 24 hours later. Excuse me, WHAT? No explanation, nothing—just a vague message. I eventually found out it was because they were "short-staffed," but honestly, how they thought this was an acceptable excuse is beyond me. I won’t be shopping here again. This is NOT okay.

Twice I have been security checked by staff in Lane Cove Woolies. I am a regular customer and have been visiting for years and I find it humiliating. Is this how they treat loyal customers?

Useless. If this is what so called food has come to where in big trouble. A total rort.

When the Woolworths in Lawton going to improve incorrect pricing? Lawton Woolworths has misleading prices. When shopping at Lawton Woolworths, I had to continuously watch the price at the checkouts. Their prices are continuously been different (higher) at the checkouts. When asked to rectify it, the store manager stated that I could take it to the front desk for the price to be changed. I had one young worker to who I explained what the store manager told me to do, he called another young worker, who I needed to explain the reasons why I was at the front service desk check out. I had to go through 4 people to explain that they were overcharging me, just to end up, asking them to charge me the amount that they checkout is showing so I can go home after waiting so long to be served by 4 different people. It is every time I shop there, so Aldi is in the same shopping centre, and I never had to deal with this issue, and I will be shopping in Aldi in the future. Woolworths, you lost me as your customer, and Coles is going to be very soon nearby, so it is going to be better for all of the customers who had to put up with your incorrect pricing and mistreating customers, impolite checkout staff, and by stealing from customersI would like to address the issue of incorrect pricing at the Woolworths store in Lawton. I have consistently experienced misleading prices while shopping there. The prices at the checkout often differ from what is displayed on the shelves, and they are usually higher.

When I brought this to the attention of the store manager, I was told to take the discrepancy to the front desk for correction. Unfortunately, I had to explain the situation to four different staff members before anyone could assist me. After waiting for so long, I simply asked them to charge me the amount shown at the checkout so I could leave.

This has been a repeated issue every time I shop there. In contrast, I've never faced such problems at Aldi, which is located in the same shopping centre. Because of this, I will be choosing to shop at Aldi in the future. Woolworths, you have lost me as a customer, especially with Coles opening nearby. I believe this change will be beneficial for all customers who have endured your incorrect pricing, impolite checkout staff, and overall poor treatment. at the checkouts.

If Woolworths are going to outsource their grocery deliveries they should ensure that the drivers can use a GPS or read a street map. Paid $15 for delivery (Coles are as cheap as $2 midweek) and received an SMS from Woolworths stating "Driver is still waiting. Your delivery may be cancelled soon." Driver phoned and it turned out he was not even in the right street!!

Products substituted affecting mydieet.
Try finding an email address to register a complaint.
I had one, due to em having contacted me one tinne.They realise that an email has equal legal status with a registered lette and cannot be denied. I was told an agent would contact me. So far nothing.

Woolworths has a couple of bad promotions, one in 2024 and one in the early 2020s, which is a Lego rip-off called Woolworths Bricks so here they are and why these two are the worst promotions ever.

1. Woolworths Bricks, have you ever made a promotion that can be found in a list of rip-offs, well that is where Woolworths Bricks comes in, the promotion of bootleg Lego lets kids create their very own Lego-sized Woolworths supermarket, the 2 trucks and the walls of the supermarket, come separately to the main collection there are over 30 unique parts of the supermarket you can collect and build in your supermarket. However, there is a concern with this idea, that it's a bootleg version of Lego itself and people found out is just better to give kids Legos than the Bricks, because even though it is not environmentally friendly, it is now, not at the time. Don't provide kids with bootleg products, because it was provided to companies to make more bootleg stuff. Woolworths Bricks no, more like Woolworths Has Stolen Lego Products.

2. Roblox Rewards, during a time when Roblox has been more than 13+, Woolworths decided to do the most stupid thing ever, with Roblox Woolworths made the most generic and bland promotion ever. In Roblox Rewards, you just scan your Everyday Rewards and, in the draw, or lottery if you think this is gambling, for a chance to win a share of 100 million Robux. The problem is that 1, the sign is a very bland and generic font, that Woolworths has only used in the last 15 years, which will make people get pulled away from the promotion 2, the amount of Robux that you get is so little, that you will just benefit from just buying them yourself, meaning this promotion is just a waste of space and 3, People are complaining to Woolworths that the promotion must come to an end, due to the amount of horrible people on the platform, but Woolworths does not care about the people and pushed the promotion, to the end.

Did you know that MacDonalds, a fast-food company designed to use the same bootleg Lego bricks for their Happy Meals one year?

Next time I will be talking about the worst Woolworths magazines that they produced.

Delivery never arrived. Waited 6 hours to be told my order was cancelled.

Woolworths cut back deliveries from 7 days a week to 3 in my area.
Majority of residents are senior citizens but Woolworths don’t care.
Fresh food people what a joke, many of us have been Woolworths customers for over 40 years, heartless Woolworths.

Terrible online checkout again. 20mins after doing online order before system would stop the circling grey dots and bring up my card details so I could actually complete order. Happens so often, every other order. Terrible IT for what is a massive, well funded company. If I could give u a zero for my experience I would

Online shopping is a nightmare. Constantly told at checkout that items are now not in stock and need to be replaced. If item is IN YOUR CART it should be IN YOUR CART, you shouldn't have to sprint to the online checkout to ensure purchase. I don't have random customers grab items out of my trolley at the supermarket.

Two recent online orders were (almost) delivered by an Indian looking gentlemen. Orders #232177691 and #237953293 (Mackay, QLD). It must be part of his culture to not want to get a few drops of rain on his head?
First time: He sat for around 20 to 25 mins in his truck and called to explain that he is not allowed to offload paper bags if it 'rains'. We had to go out to him to convince him that we would carry the bags through the few drops of rain, which WE then did. (He wanted us to bring a car, to offload into the car's boot!?)
Today: The driver arrived, sat in his truck for 5 mins. We had the double doors open and he would be able to see that. The official text said: "Arriving now! ... Please be ready to receive it at your door" (which we did). It was raining softly, we would have been willing to go out again to carry the bags through the soft rain, however the driver did not call or text us.
Rather, he suddenly took off and we later received a text with "regret... extreme weather... unable to supply your order today... our sincerest apologies..." But the truck was parked, all he had to do was face a few drops of rain - or call us and we would have gladly carried the paper bags through the soft rain.
The few drops of rain is a lame excuse and such incompetent drivers should be sacked sooner rather than later if Woolworths wants to save face.
This is VERY frustrating. The goods were paid for, our day's routine was planned around the ingredients which was due to arrive, the truck was parked just a few meters from our doorstep, yet the order was merely cancelled!

What has happened to Woolworths Walkerville? Over the past 6 months, items are being thrown randomly on the shelves, in the wrong place, and it is getting worse!

Physical store at Calamvale forgot to hand me all my frozen items during CLICK AND COLLECT, rendering me having to drive back to the said store all the way from home on my own time and money.

I called the call centre and got banned for THEIR mistake.

I only contacted the store for the compensation AFTER you banned my account WRONGLY.

I told the manager at store I wanted digital gift card and NOT physical card But she said she couldn't achieve it .

GET YOUR STORE RIGHT BEFORE YOU ACCUSE PEOPLE OF DEFRAUDING YOU.

I made a complaint to Woolworths about a pricing problem. The manager at Dingley Village woolworths chose to be rude and would not acknowledge that the product had been put under the wrong price and refused tobudge on price. Straight no was his reply. So i complained to head office because this is happening on a regular bases there, and they sent some generic email apology a e gift card and directed me to their returns policy. Wrong they have ignored the fact of breaching their own policy and tried to make it go away the easy way, so i promptly sent them an email telling them what an insult this email and e gift card was it was not even the full amount of the disputed product. Way to go Woolworths this is why they get fined all the time for breaching their own policies. They choose to ignore what is going on in their stores with staff ,

Bought the porterhouse steak. The meat could be separated, it looked glued together. Was very weird.
Didn't taste right either. I recommend going to a butcher.

Would give zero stars if it was possible. Do not order from everyday market! Delivery dates incorrect, can’t track items, customer service is useless they just tell you there is nothing they can do. I now have to chase up a refund for an item ordered on the 1/1/25, estimated delivery on Woolworths was 12/1, still waiting on the delivery on the 22/1 which keeps getting pushed back day by day.

Beware do not buy market buy on Woolworths - we ordered on 16th December through Woolworths shop and items still not arrived - we have been going around in circles - Woolworths have been terrible to deal with - despite it showing clearly items were not despatched (on tracking) they will not refund and we just keep getting ignored. This is unbelievable - you buy from Woolworths thinking you are safe .....we will never do market buy again

I live in Swansea N.S.W. and see a lot of abandoned Woolworths shopping trolleys all around the place. I see them when I am out in my e-bike, and thay are mile's away from Wollworths supermarket. Woolworths, can you pay some contractors to go out and pick them up. There an eyesore and there should be something like Return And Earn for shopping trolleys, if I return an abandoned trolly I get a voucher from Woolworths for grocerys. There is four in my street alone, Coles And Woolworths trolleys. Woolworths makes big profits so they should pay contractors to collect them.

Back flip or not Woolworths anti Australia Day stance disgusts me and I hope many proud Australians boycott their stores.