Wisetek Store Reviews 

153
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

ZERO HELP FROM CUSTOMER SERVICE THEY WILL NOT ANSWER YOUR EMAILS OR THE PHONE. They are supposedly checking if they can “replace the battery” the laptop that i bought from them since the battery life... See more

Rated 1 out of 5 stars

I ordered a mobile phone advertised as being in “very good condition” from Wisetek. It arrived PIN-locked, poorly packaged, and unprotected, leaving it to rattle around inside the parcel. The phone wa... See more

Rated 5 out of 5 stars

Unreserved Recommendation. I bought a rerfurb Dell Laptop from Wisetek. The product was immaculate, the service and customer communication was flawless.. and choice of DHL as carriers perfect .. w... See more

Rated 5 out of 5 stars

Stumbled across an unbelievable offer on a MacBook that I just couldn’t refuse. Laptop arrived securely packed via DHL the next day. Had been looking for a 2nd MacBook Pro to get back into DJing, but... See more

Company details

  1. Electronics Store

Written by the company

We provide our customers with high quality, reliable and affordable refurbished devices, to an “as new” standard. Refurbished devices are 100% more sustainable than buying a brand-new device. Because we are confident in our brand and in the quality of the products sold, we provide a free 12-month warranty on all refurbished devices. Based on a scale from New to Good, our devices suit all individuals and budgets.


Contact info

3.2

Average

TrustScore 3 out of 5

153 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 24 hours

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3.2

All reviews

(153)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered laptop late on a Tuesday…

Ordered laptop late on a Tuesday evening, arrived on the Thursday morning. Laptop looks like new and also functioning as new. Great price, 32G ram, 1/2TB storage & i7 10th gen processor for less than €500. Will purchase from this company again in the near future

29 October 2023
Unprompted review
Rated 1 out of 5 stars

Faulty Laptop

I received a laptop that is not the one I bought - it has a different serial number than the one I ordered, it is visually in worse condition than the one I bought and it is broken (one speaker does not work and it overheats). I received information from Wisetek that the laptop I bought was sold to someone else, and without my knowledge they gave me another one. This is how Wisetek treats its customers

This is not the end of my problems with Wisetek:
the bill I received from this company for the purchased laptop does not match the serial number of the laptop I received
So how can I complain about the laptop if I do not have an invoice for it?
I do not recommend Wisetek - contact with Costumer Service is impossible, no one responds to my e-mails.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Happy!

I ordered a refurbished laptop on Sunday for my daughter who started college. Received it Tuesday. Top quality product at a reasonable price. Like new. She is thrilled .

17 October 2023
Unprompted review
Rated 5 out of 5 stars

Got a Dell laptop for my son that is…

Got a Dell laptop for my son that is starting college for an amazing price. It has arrived I'm 48 hours safely packed and is exactly how it was described. Great bargain and works perfectly. Thank you and we will definitely buy from them again.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service, amazing price, Laptop exactly as described, well packaged arrive in 2 days, unbelievable. Definitely recommended....will certainly buy again.

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Quick delivery, fantastic prices

Bought a new in the box laptop for an absolute steal, ordered on Saturday night and it arrive first thing Monday morning. It comes with a 12 month warranty and they even print the return label with instructions on how to return the product if needed.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to deal with

I ordered an All in one PC and before I purchased it I emailed a few questions and received a reply very quickly. The PC was delivered within 2 days . I found this company excellent to deal with and I would highly recommend them . The PC was like new!

9 August 2023
Unprompted review

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