Wisetek Store Reviews 142

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Sent the wrong computer. It was a 14 instead of 15". They didn't have the right one in stock, so I opted for a discount. In the time elapse in dialog between myself and Wisetek, Ebay closed the opport... See more

Company replied

Rated 5 out of 5 stars

Unreserved Recommendation. I bought a rerfurb Dell Laptop from Wisetek. The product was immaculate, the service and customer communication was flawless.. and choice of DHL as carriers perfect .. w... See more

Rated 5 out of 5 stars

Stumbled across an unbelievable offer on a MacBook that I just couldn’t refuse. Laptop arrived securely packed via DHL the next day. Had been looking for a 2nd MacBook Pro to get back into DJing, but... See more

Rated 5 out of 5 stars

Super fast shipping, product arrived the next day! And is in top condition, thank you. Will definitely buy here again in the future.

Company details

  1. Electronics Store

Written by the company

We provide our customers with high quality, reliable and affordable refurbished devices, to an “as new” standard. Refurbished devices are 100% more sustainable than buying a brand-new device. Because we are confident in our brand and in the quality of the products sold, we provide a free 12-month warranty on all refurbished devices. Based on a scale from New to Good, our devices suit all individuals and budgets.


Contact info

4.2

Great

TrustScore 4 out of 5

142 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

100% Recommended.

Super fast shipping, product arrived the next day! And is in top condition, thank you. Will definitely buy here again in the future.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Sent the wrong computer, never made compensation.

Sent the wrong computer. It was a 14 instead of 15". They didn't have the right one in stock, so I opted for a discount. In the time elapse in dialog between myself and Wisetek, Ebay closed the opportunity to rate or return. Now Wisetek just says "We're working on it!" but I know they aren't. They know I can't give negative feedback. I'm screwed. Oh well. Shop somewhere else...

4 February 2026
Unprompted review
Wisetek Store logo

Reply from Wisetek Store

Hi Gabriel,
Thank you for you feedback. I understand you ordered from our US eBay shop. The EMEA shop works separately, I have shared this with the US team and asked them to get back to you.

Rated 5 out of 5 stars

I recently bought a PC from this…

I recently bought a PC from this company and I couldn’t be happier with the experience. Everything was excellent from start to finish. The ordering process was simple and straightforward, delivery was fast, and the PC arrived well packaged and in perfect condition.

The performance has been outstanding and exactly as described. It was easy to set up and has been running smoothly without any issues. Customer service was also responsive and helpful whenever I had questions.

Overall, a great experience and I would definitely recommend them to anyone looking to buy a PC. Thank you for the excellent service!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I was looking to purchase a…I was looking to purchase a refurbished Lenovo ThinkPad X1.

I was looking to purchase a refurbished Lenovo ThinkPad X1. After a few days searching on the internet, I finally came across a company I'd never heard of before, that being Wisetek based in Cork. I contacted them with a couple of questions regarding the X1. I found them to be quickly reactive and very helpful. I ordered the unit on the Tuesday, it was despatched on the Wednesday afternoon, I received it on Thursday at 13:30. I was more than surprised at the rapidity of the delivery as I live in the South of France. The X1 was in the condition advertised, I had it up and running in no time. I can't recommend this company highly enough. Many thanks to all the team at Wisetek.

13 January 2026
Unprompted review
Rated 1 out of 5 stars

Use to be good but just go to eBay

Typically good but i sent my 83 yo mother there to purchase a laptop. Once she received it wouldn't boot up. Like no QC at all. No response on email. I can't recommend

8 January 2026
Unprompted review
Wisetek Store logo

Reply from Wisetek Store

Hi Ryn,
Thank you for taking the time to share your review.

We would like to inform you that your purchase was made through our U.S. online store, while the review was submitted to our European website. To ensure your feedback is addressed by the appropriate team, we have forwarded your review to our U.S. colleagues, who are best positioned to follow up if needed.

Rated 4 out of 5 stars

The product was great for the price and…

The product was great for the price and arrived faster than expected.
There is a need to provide specifications of their website, i had to depend on copilot to confirm if the laptop is touchscreen or not, it is important to include in very great details of the specification and features.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, arrived on time and in perfect condition. The only fault is mine, took ages to set up as I am old and not computer literate. Nevertheless an first class company.
Thank you.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

Bought a refurbished Lenovo ThinkPad as…

Bought a refurbished Lenovo ThinkPad as a Christmas present. Ran into an issue setting it up, not realising how long updates take, I emailed customer service and they got back incredibly quickly and were so helpful. 10/10 service. Highly recommend this company.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Bought a refurbed Laptop at Wisetek and…

Bought a refurbed Laptop at Wisetek and had a really good experience. Unfortunately the charging cable that came with it didn't work so I wrote to the customer service and asked for a refund of the cable. I got the money back and the person who wrote to me gave additional useful tips on how to make the Laptop work even better, which had nothing to do with the problem I had, so it was really kind of them to give me that information too. 10/10 experience. Customer service that good is very rare. Also the Laptop is great at a really good price.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect MacBook and outstanding experience!

I bought a refurbished MacBook Pro from Wisetek Store and everything was flawless.
The Mac arrived in perfect condition, exactly as described, and it included the original box, charger, and cable.
Shipping was very fast, and the device has been extremely fast and reliable during the past two weeks of daily use.
Customer support was also great — very responsive and helpful in answering all my questions before the purchase.
I highly recommend Wisetek Store for their professionalism, product quality, and overall service.
Couldn't be happier with my purchase!
– Matteo

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent will purchase again!

Great experience with the guys in Wisetek. Great price, great device and customer service was great, I opted to pick up the device from the store, the lady at reception was so nice. Overall it's 10/10 for me.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Bought a laptop and had an issue with the charger, they solved it pretty quickly. The laptop is working great. Thank you

1 November 2024
Unprompted review
Rated 3 out of 5 stars

Refurbed dell precision 5550

Just bought a refurbed dell precision 5550 for xmas. Very good condition. Happy with it. One little problem is the left hand clicker of the mouse pad doesnt work most of the time which is a bit disappointing

15 November 2024
Unprompted review

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