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Wine & Stuff Reviews 485

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TrustScore 4.5 out of 5

4.5

Wine Store
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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service, noting its speed and efficiency, with many orders arriving promptly and in excellent condition. People are also very satisfied with the products, highlighting their quality and variety, and appreciate the reasonable pricing and overall positive service experience. However, some customers also noted issues with delivery, mentioning that some orders were slow or did not arrive as expected, leading to dissatisfaction with the service. A few other people also felt that they had to pay additional costs for delivery, which was an unexpected expense.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy... See more

Product

Reviewers highlight positive aspects of the product. Customers received exactly what they ordered, often in... See more

Order

Customers generally had positive experiences with their orders. Many found the ordering process easy and... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, highlighting... See more

Price

Clients share positive opinions on price. Many consumers found the prices reasonable, with some highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a amendment to my previous Review. Apologies to Wine & Stuff. The Delivery was all my own fault ( wrong service ) So great correspondence from W&S and all was put right. Goods all delive... See more

Rated 5 out of 5 stars

Continued excellence and value for money from "Wines & Stuff". Fabulous product and very good delivery timeframe; "Well done" to all concerned!

Company replied

Rated 5 out of 5 stars

Excellent! So happy to receive the shipment. Brought back great memories from my recent trip to Lisbon Portugal. Thank you for bringing Portugal to me!

Rated 5 out of 5 stars

Great shop which offered the wines I wanted to try from my vacation in Portugal with decent shipping costs and delivery times. Very satisfied!

Company replied

Company details

  1. Wine Store

Written by the company

We have a selection of the best premium drinks.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

De heer

So far all okay, our order was received within 1 week from ordering from Pt to NL. Sofar we tasted the first Castro Superior 2016 and this really tastes like a Superior! Nice stuff! Trust the rest will be nice as well.

29 May 2020
Unprompted review
Rated 5 out of 5 stars

Revision of my experiance with Wine Stuff

After initial problems and direct mail contact with the guys from WineStuff, they took immediate action to solve the problem.
The package arrived damaged and and not with full numbers of bottles but WineStuff resolved the issues and satisfied me right away.

Therfore I would like to revise my first classification from 07/04/2020 and rate their support as exellent. I appreciate your support

Regards
Arnd Decker (Germany)

21 April 2020
Unprompted review
Rated 5 out of 5 stars

I thought my purchase was lost in…

I thought my purchase was lost in travel, but the kind people in wine stuff promptly replied and could tell me exactly where was. Relief. I would definitely recommend their site

11 December 2019
Unprompted review
Wine & Stuff logo

Reply from Wine & Stuff

Thanks for your comment.

Rated 5 out of 5 stars

Amazing service

Amazing service, I got a bottle delivered to Ireland, it arrived safely and looked exactly as it was advertised, also very fast delivery.

Thank you Wine&staff, will def be ordering again.

Yurelis

9 December 2019
Unprompted review
Wine & Stuff logo

Reply from Wine & Stuff

Thanks for your comment.

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