I am delighted that my order for bottles of Vermouth arrived safely today. However the delivery took much longer than I thought. Thanks to Caroline, who put my worries away as she described the reaso... See more
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Company details
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Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.
Contact info
United Kingdom
- +44 203 88 77 111
- support@winebuyers.com
- winebuyers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 1 week
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Purchased the 3 bottles of declassified…
Purchased the 3 bottles of declassified sparkling English rose. Wine was delicious, well worth the money. In fact we enjoyed so much we got another 3z
I ordered 2 x 6 bottle case of wine and…
I ordered 2 x 6 bottle case of wine and received nothing.
you say you hope I enjoyed every sip. There was nothing to sip. It's about time you refunded the £78 I paid.
How can yoiu improve? That's easy just deliver the wine you advertise
Missing wine no refund.
I ordered three bottles of pink sparkling British wine. Despite the courier tracking saying they had been delivered they didn't arrive and I reported this to Winebuyers. They investigated and agreed that the parcel had been lost in transit. I elected to take the offer of a refund and was promised that this would be dealt with straight away. Since then (over two weeks ago) I have heard nothing despite numerous emails and they have no contact phone number. Unimpressed and won't be buying again.
Never received the wine
Never received the wine and had to chase for a refund but it came eventually
I placed one order
I placed one order, got delivery through a major Spanish distributor . Very fast delivery, great quality wine as expected.
Winebuyers English Sparling Rose 2018 exceptional offer
Winebuyers English Sparling Rose 2018 offer was exceptional - bought six bottles for £100 last December and enjoying them now in this fine summer weather.
Wine was a great price
Wine was a great price. Easy to use website and a very prompt safe delivery. Would definitely use again.
Great wine at a great price
Prompt delivery of a hard to find Rioja at a very competitive price. Very pleased with the service and wouldn't hesistate to recommend to others.
I ordered last week there has been no…
I ordered last week there has been no contact from them although they have taken my money and none of the contact number are working to get in touch with them!

Reply from Winebuyers
Poor service & no refunds from Winebuyers
Winebuyers owe me refunds for two orders, one made in March 2026 & the other in July 2026. I contacted their 'support' line on both occasions and on both occasions, despite not responding to my early attempts to find out an ETA from them, they did eventually respond and promised both refunds though at this date, neither has arrived. Very poor organisation. There are many wine merchants out their much better than this one.

Reply from Winebuyers
Ordered 9 bottles of wine
Ordered 9 bottles of wine, only 3 arrived. Sent emails to support, no reply. Tried ringing number on website, that doesn't work either. Is it a scam?
Great experience
Very easy process for ordering, wine was delivered really quickly and well packaged and the quality of the wine itself was fantastic (we ordered a mystery set of sparkling UK rose so had no idea what we would be getting - now want to order more of the same!)
First class service
First class service, delivery etc, enjoyed a bottle or two,still got some left.
Recommend to all
Thanks, CHEERS
Ordering was easy service was first…
Ordering was easy service was first class the product amazing
Tasty mystery English sparkling!
My wine arrived 1st thing this morning…
My wine arrived 1st thing this morning as i was told, all great, no probs yet again & passing on details to 3 of my friends so hopefully you will get some business off them too.
Many Thanks
No wine, no refund!
My order number - 000000165. Placed my order on 30 June. Had to follow up on 2 July because order was not received. It transpired that the vintage I ordered is not longer available but no one bothered to contact me. I was subsequently asked if I wanted another vintage and I agreed provided I could receive the order by 4 July. Guess what. I have not received the wine. I asked for a full refund but they have not even bothered to give me a reply!
Had been trying to find this wine
Had been trying to find this wine. Stumbled across this website. Great choice and great price. Received really quickly. All nicely packaged. Thank you. Will defo buy from again
Scam company.
Have placed an order over a week ago. Heard nothing. The invoice has clearly a clearly false address and phone number. There are no contact details on the website.
Assume I’ve been scammed.
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