Wig Studio 1 Reviews 2,641

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 993 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that wigs are as described, comfortable, and look natural. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving quickly or even earlier than expected. Additionally, customer service receives high marks for being helpful, responsive, and going above and beyond to assist with inquiries and order changes. However, some people were dissatisfied with certain aspects of their orders, particularly concerning product appearance not matching website images or descriptions, leading to disappointment with colors or styles. A few other people also felt that communication regarding order status could be improved, and some experienced issues with wig sizing or receiving substituted items without prior notification.

What people talk about most

Product

Customers had positive experiences with product, often praising the quality, style, and comfort of the wigs,... See more

Quality

Customers consistently note positive experiences with quality, often praising the great quality of the wigs,... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping and timely... See more

Order

Consumers find order experiences to be ambiguous, with many praising the easy ordering process and prompt... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as excellent, great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I usually go thru a different company to order my wigs but after shopping around, Wig Studio 1 had my Jessica by Estetica at a lower price. You were out of my color I get. You sent me a email listing... See more

Company replied

Rated 5 out of 5 stars

The outlet sale helped me discover a new favorite work wig! Wynn is very similar to Alva but with a super comfy monofilament cap. It has less hair than Astrid but is about the same length. I've been l... See more

Company replied

Rated 5 out of 5 stars

I have purchased many wigs from WigStudio1. Their delivery is fast; my order is processed quickly. Merchandise is always top quality and in good condition. Returns are easy, and customer service is a... See more

Company replied

Rated 5 out of 5 stars

Very quick shipping. Well packaged. Great quality wig. Great style right out of the box. I did return it because it was much grayer than I expected. It was very comfortable and fit well.... See more

Company replied



Company details

  1. Beauty Product Supplier

About Wig Studio 1

Written by the company

TaxSlayer Logo Transform your look and embrace your confidence with Wig Studio 1. Our top-quality wigs and toppers cater to your unique needs and budget, while our exceptional customer service and supportive community are here for you every step of the way. We also offer free consultations to assist you in your hair journey.

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Book Free Consultation

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great company and service

Great company and service . My only slight dislike is that there is shipping cost. Other companies I buy from don’t charge shipping but it’s not a huge problem. I keep coming back here and buying! 😂

18 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for the review. Just a side note that all orders $175 and over have free shipping.

We appreciate your business and look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

Great product and service.

I received my wig very fast. I was surprised how quickly I received it. The wig was an open box and it was perfect.

21 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for your review. Your feedback is important to our team.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

Wig Studio 1 - Just Fabulous

Wig Studio 1 have hit it out of the ball park. Not only did I grab a bargain in the open box section but the postage was quick and very well priced for the other side of the world. Love the wig. Love the service. Thank you.

21 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for such a well-rounded review. Your feedback is valuable.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

A+++ Experience!

I got a really great discount on one of my favorite wigs from Ellen Wille, and delivery was super fast. They shipped it within an hour of my order, and it arrived a day early. A+++ Thanks

20 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Yay! It's so hard to wait for new hair.

Thank you for choosing Wig Studio 1!

-Racquel

Rated 5 out of 5 stars

Great prices

Great prices! Fast shipping!

20 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for taking the time to leave a review!

-Racquel

Rated 4 out of 5 stars

Shopping online easy Access to pricing…

Shopping online easy Access to pricing could definitely improve.. would of liked Better Tracking of PACKAGE 📦!! Was surprised it had been Stuffed into mailbox!!

19 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for your review. We look for ways to offer the best possible pricing and service. Please note that we have no control over the carriers and their delivery. However, we are super sorry to hear that this was stuffed in the mailbox.

Thank you for choosing Wig Studio 1!

-Racquel

-Racquel

Rated 5 out of 5 stars

So easy to work with

So easy to work with! Deliveries are always packed well and returns are accepted!

19 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for your feedback!

Wishing you an amazing hair day.

-Racquel

Rated 5 out of 5 stars

Very happy with my purchase but had to return it.

Very quick shipping. Well packaged. Great quality wig. Great style right out of the box. I did return it because it was much grayer than I expected. It was very comfortable and fit well.

The return process was easy and I was able to print a return label with no issues. I requested a refund. I then reordered the wig in a different color. I am so excited to wear it and didn’t want to wait for the credit to get the replacement. Hopefully all of that goes smoothly, too.

18 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for taking the time to leave a review. It looks like your return is expected back at our location on June 1st. We are always happy to help and you can reach us at support@wigstudio1.com.

Thank you!

-Racquel

Rated 5 out of 5 stars

Buying a name brand on sale is amazing

Buying a name brand on sale is amazing. Thank you WS1 for making it affordable. I love Gabor wigs and Unspoken is a gem.

15 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for the review!

-Racquel

Rated 5 out of 5 stars

Great customer service!

Their customer service, and consideration of those of us who purchase from them, is excellent.

18 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for your kind words. Our goal is to make everyone feel supported in their hair journey.

We appreciate your business!

-Racquel

Rated 5 out of 5 stars

Great customer service

Great customer service when I had to replace a backordered item.

15 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for the review.

We appreciate your business!

-Racquel

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Orders accurate. Quality products. Have been purchasing from Wig Studio 1 for many years.

13 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for taking the time to leave a review.

We look forward to working with you again soon!

-Racquel

Rated 5 out of 5 stars

Best sales and customer service team

Best sales and customer service team! Hands down! Always willing to help!

12 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you so much for the review. Our team works really hard to ensure that all of our clients feel supported on their journey.

Your feedback is important to us.

-Racquel

Rated 5 out of 5 stars

Excelente customer service but it is…

Excelente customer service but it is hard to find the right wig on your first try.

12 May 2026
Wig Studio 1 logo

Reply from Wig Studio 1

Hello -

Thank you for the review. Finding the right one can definitely take some time. We do offer free consultations to all of our clients, and you can schedule one from the bottom of any page on the website. Our team is always happy to help and can be reached at support@wigstudio1.com.

Thank you for choosing Wig Studio 1!

-Racquel

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