.com price increase on my account with 600 domains goes up to 14+/year. I have been with them for over 15 years, and in that time their "discounted" rate has doubled and is more than a consu... See more
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See what reviewers are saying
Automated security update failed and WHMCS tech support resolved the issue with no problems and little delay. Thanks guys!
Some of the staff really care, but it feels like as a company it's just about making money rather than building a great product. I have been trying for years to be able to properly charge correct tax... See more
Some of the best customer support I've experienced to date, on par with Microsoft. Where many other providers continue to fail and can't get it right, John and his team at WHMCS lead by example and ar... See more
Company details
Information provided by various external sources
WHMCS is an All-In-One Billing, Support & Automation solution for online businesses ranging from small start ups, to multi-million dollar companies. First launched back in 2005, WHMCS is now a worldwide leader in online recurring billing & automation, particularly among web hosts, but being used in ever increasing numbers for many other purposes. With a strong focus on customer support, and with development being driven by custom feedback, WHMCS is a secure, extendable and scalable solution, that will enable you to grow and develop your business, while optimising and reducing the costs of billing and supporting clients.
Contact info
United Kingdom
- sales@whmcs.com
- whmcs.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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came up with a solution for an issue…
came up with a solution for an issue which occurred in a speedy time.
Great product
Great product, been using it for many years, 15 exactly. Tired other alternatives to see if it was time to move on, nothing compares.

Reply from WHMCS
Powerful and flexible recurring billing
WHMCS isn't the prettiest billing system out there but that doesn't matter as we can put our own front end on it. What it does have is powerful and very flexible billing options and support when you need it.
Quick response to a critical issue
Quick response to a critical issue. Fixed and working.
To invoice for hosting - not professional services
I thought I could use WHMCS to invoice for website setups, graphic design and other non-recurring charges - BIG FAT NO. But I didn't know that until I spent many frustrating hours trying to gain access. WHMCS is offered thru Inmotion. My license key wouldn't work, the link to WHMCS was broken and there was no help available at their website (because my key wouldn't work!). I finally contacted Inmotion tech support and spent over an hour on the phone while techs tried to figure out why my license key wouldn't work. They said WHMC made some changes but never updated or communicated how it was to be handled thru Inmotion. They finally got my key to work, only for me to figure out that WHMCS is 99.9% geared to resell & invoice hosting packages, domains etc. Ugh. So I went through the Stripe set-up for nothing and Youtube videos also.
BTW: dig deep enough and I was able to create an invoice for non-hosting related services - but the test samples I made looked utterly embarrassing. Wayyyy too hard and wayyy to complicated for what I needed.
WHMCS is proably a fabulous platform for resellers, but it was a total waste for me.

Reply from WHMCS
Fast respond support ticket
very friendly support !
Very good and professionaly support .
Very good and professionaly support .
Thanks
Everyone on the staff is committed to help us
Everyone on the staff is committed to solving a problem for me and that is why we have run WHMC for all these years
Has been using WHMCS since many years…
Has been using WHMCS since many years now and am very happy about using it. Strongly recommend the same as hosting billing system.
One of the best Hosting admin software…
One of the best Hosting admin software around. Nothing can beat the support either.
All in all, its the best!
Thank you for reversing the charges
Thank you for reversing the charges! As a very small business owner I realized I did not require all the bells and whistles your program offers. Appreciate your prompt help. JAL
Verry good service
Good understanding of my problem and handeled verry well. Thank you guys.
Quick and helpful support.
The upgrade issue was resolved fast
The issue was resolved fast and accurately. Time critical applications and upgrade issues resolved quickly. Thank you!!
WHMCS is doing everything it can to…
WHMCS is doing everything it can to avoid paying out affiliate funds.
From my account, I referred WHMCS to the company I represent (Limited Liability Company) that is a separate legal entity.
WHMCS stated that I and the company it represents are the same and will not pay me the funds.
I was also supposed to recommend WHMCS to a new company that is being formed and I will be its representative, but we will give up WHMCS altogether and they will not make any money at all.
In addition, the company can't solve basic customer problems like generating $0 invoices which is not legal in Europe.
They can't solve the EU VAT problem. If the module is enabled, a customer who is not VAT EU cannot register with their tax number.
All this convinced me to give up on this software and I would advise anyone against it.

Reply from WHMCS
Awesome support service.
The very swift and above excellent…
The very swift and above excellent service and skills displayed by whcms. What I like most is that they do what they say they are going to do
My questions were answered carefully…
My questions were answered carefully and direct to the point.
I am extremely disappointed with the…
I am extremely disappointed with the WHMCS support service. Despite multiple requests for guidance on the necessary PHP configuration for their own system, the support team has been unable to provide clear and accurate instructions. This level of incompetence is unacceptable for a company of this nature.
As a systems administrator, I rely on precise and reliable guidelines to ensure the proper functioning of the platform. The fact that WHMCS's own developers cannot specify the recommended PHP configuration is both baffling and frustrating. This lack of support has caused significant delays and difficulties in managing and maintaining our systems.
To make matters worse, the overall quality of support is abysmal. The responses have been unhelpful and dismissive, further exacerbating the issue. If the official support team cannot provide basic configuration information, it renders the service utterly useless.
I have lost confidence in both the WHMCS product and its support services due to this experience. The support provided is a complete waste of time and fails to meet even the most basic expectations. I will be sharing this negative experience with others to warn them of the poor support they can expect from WHMCS.

Reply from WHMCS
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