Westfield Health logo
Visit website

Westfield Health Reviews 

3,112
•
TrustScore 4.5 out of 5

4.6

Health Insurance Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,781 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently emphasize that the simple online claim process is exceptionally quick, clear, and very easy to navigate from start to finish. People greatly appreciate how fast their benefit payments are deposited directly into their personal bank accounts without any unnecessary hassle. Some reviewers were not happy with the strict policies requiring a GP signature and form for ongoing therapy treatments, noting this process can be costly and cause frustrating delays. Additionally, a few individuals occasionally experienced unexpected claim rejections or delayed communication issues regarding specific benefit rules and receipt dates.

What people talk about most

Claim

People report positive experiences with claim procedures, frequently highlighting that the forms are... See more

Payment

Customers consistently note positive experiences with payment, frequently highlighting that funds are... See more

Response time

Reviewers highlight satisfaction with response time, noting that claims are dealt with quickly,... See more

User experience

Consumers find user experience to be positive, highlighting that the application is simple to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Westfield Health is an excellent scheme to enable one to get help, guidance and financial support towards the high cost of health at a minimum monthly cost. With an easy, in understandable English, m... See more

Rated 5 out of 5 stars

Progressive benefits - Great range of practioners who can be selected - good processes - quick to pay - lovely lovely staff! I am an advocate!! Well done Westfield Health

Company replied

Rated 5 out of 5 stars

Been with Westfield for over 20 years. Can depend on it meeting my requirements for Optical, Dental and podiatry Plus many other areas in emergency, hospital admission for my husband etc. Very trust... See more

Rated 5 out of 5 stars

The website is easy to use, the replies were very quick and when there was a query with part of the claim, I received an email with very clear requirements of what additional paperwork was needed. On... See more

Company details

  1. Health Insurance Agency

Information provided by various external sources

Award winning health insurance and wellbeing solutions for yourself, your family or your business.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,112)

1,733 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ease of claim

Ease of claim after worrying as id bought my prescription glasses online , but I was worrying about nothing, paid in full within 5 working days

7 October 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look