My care team has been great. I’ve received quick responses to my questions. The app can be confusing on the medication side. I completely missed N important chat that ended up delaying getting st... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Meetings have always been what keeps me on or very near the path to getting healthy. I'm fortunate to have in person meetings close by. Ways that WW could improve: Allow those who reached lifetime... See more
Company replied
I have recently had major medical isdues with my father and not entering my meals. It took too long to get meds after i started whdn meds were not approved by my insurance anyway. The injections have... See more
Company replied
Long time WW member, and glad that now WW Clinic with GLP-1s are an option. But when I switched to Clinic I was surprised to find that all of my history with WW (including weight history) does not co... See more
Company replied
Company details
Powered by science. Proven by people.
Written by the company
- Weight Watchers is the #1 doctor-recommended weight-loss program.*
- Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
- *Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
- ^Based on total WeightWatchers program sign-ups since 2001.
- **Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic
Contact info
United States
- weightwatchers.com
4.0
Great
4K reviews
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Likes and dislikes
I like community and workshops however Ww focuses more on GLP-1 than on the points or all in programs. It’s disheartening for those of us who are not approved or are not interested in taking drugs to help lose weight. WW is now no different than the brick and mortar weight loss clinics in local cities.
19 July 2026
watching workshops explaining program.I…
I felt watching workshops and explaining program was helpful.I think this should be included in core program if you want people to succeed.People are on a budget. Menopause program very informative.
10 July 2026
Love the app I love everything that it…
Love the app I love everything that it has to offer and all the community that’s involved in everything that is been compiled into the app
12 July 2026
May use AI-assist with repliesRead more
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App is easy to follow and upload results
9 July 2026
Reply from Weight Watchers
We're so glad to hear that you find the app easy to follow and that uploading results is a smooth process for you. Thank you for your positive feedback!
Im just paying for the app
Im just paying for the app. Otherwise dont see any other support.
18 July 2026
Reply from Weight Watchers
We appreciate you sharing your experience. We are actively working to enhance our support offerings for all our users.
I’ve been on Weight Watchers before…
I’ve been on Weight Watchers before they had the app which is amazing for easy tracking. Love all the support for exercise programs and clinical dietician options. Med Care team professional and easy to talk too.
17 July 2026
Reply from Weight Watchers
We're so happy to hear that our app makes tracking easy for you! It's wonderful that you appreciate the support for exercise programs and dietician options, and that our Med Care team is professional and easy to talk to.
My care team responds in a timely…
My care team responds in a timely manner and I like having a place to go when I have questions
18 July 2026
Reply from Weight Watchers
We're so glad to hear that your care team responds quickly and that you find our platform a helpful resource for your questions!
Reply from Weight Watchers
We are so happy to hear that you had such a positive experience with everyone. Thank you for taking the time to share your kind feedback!
Keeping Educated
I know it should be easy, I kept asking for refill. I thought I had hit refill button and finished I never completed refill request. My fault sometime I hate the automatic machines. I remember telling my GMA you have to up on info. God is getting me back!!!! LOL
18 July 2026
Reply from Weight Watchers
We appreciate you sharing your experience with the automatic machines. We understand that technology can sometimes be frustrating, and we're always working to make our systems more user-friendly. Your feedback helps us improve.
Just starting joining some virtual…
Just starting joining some virtual meetings and am enjoying exploring/finding the right fit coaches!
12 July 2026
Reply from Weight Watchers
We're so glad you're enjoying exploring and finding the right fit coaches in your virtual meetings! It's wonderful to hear you're having a positive experience.
Reply from Weight Watchers
Thank you so much for your positive feedback! We're glad to hear that you appreciate your experience with us.
Care Team responses SUPER SLOW and non-specific.
Signed up for a 3 month plan as any more is TOO expensive. Though my Primary could have set me up, I thought WW's help navigating the newest Medicare GLP-1 BRIDGE program to receive meds for $50 per month would be great. About 2 weeks in, the WW Clinician 'sent' the prescription (Zep Kwikpen) to my pharmacy, who responded as the Bridge program requires. Pharmacy then explained that the provider 'dropped the ball' and has NOT responded at all (5 days now). The (doesn't) 'Care Team' is terrible. What few responses were sent through the app were very TEMPLATED and non-specific to the Bridge Program. Turns out they input my DOB WRONG, which messes up all documentation in the health world, mine included. They've been around forever and I expected more from them. Their other programs may be beneficial to some, but for my purpose in qualifying for the Medicare GLP-1 Bridge program, would NOT recommend. Back to my Primary care then...
17 July 2026
Unprompted review
Reply from Weight Watchers
We're truly sorry to hear about the difficulties you've experienced with the GLP-1 Bridge program and the issues with your prescription and care team. We understand how frustrating it must be to encounter these problems, especially when expecting support with a new program. Your feedback regarding the templated responses and the error with your date of birth is very concerning, and we appreciate you bringing it to our attention.
WW clinic versus regular WW
Long time WW member, and glad that now WW Clinic with GLP-1s are an option. But when I switched to Clinic I was surprised to find that all of my history with WW (including weight history) does not connect to the clinic platform. I was hoping for the usual WW connection with the addition of the medication. Instead I found I have to start all over again with explaining myself and experiences with the WW clinic providers. Feels very disconnected.
17 July 2026
Reply from Weight Watchers
We appreciate you sharing your experience and understand your frustration with the disconnected platforms. We are always looking for ways to improve our services and integrate our platforms more seamlessly for our long-time members.
I can't tolerate the Metfotmin
I can't tolerate the Metfotmin. It gives me reflux and severe heartburn. Im paying alot of money and the Dr has not suggested anything that doesn't involve me paying mIre money.
5 July 2026
Reply from Weight Watchers
We appreciate you sharing your experience with the medication's side effects and the financial concerns. We understand your frustration and are committed to exploring alternative solutions for you.
I excitedly join to help in my weight…
I excitedly join to help in my weight loss journey. Unfortunately soon after I found out that I have severe heart issues. They said to bad you can not cancel, send us your medical records and we will cancel in a year. If you expire before than you children are still responsible for the reminder of the contract.
17 July 2026
Unprompted review
Reply from Weight Watchers
We are truly sorry to hear about the difficult situation you're facing and the concerns you have regarding your membership. We understand how frustrating this must be. Your feedback is important to us, and we will review your comments carefully.
I don't seem to see the results that…
I don't seem to see the results that they say that will go does for you.I've only lost one pound in three weeks.
17 July 2026
Reply from Weight Watchers
We understand your disappointment with the results and appreciate you sharing your experience. We are always working to improve.
Reply from Weight Watchers
We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.
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