Weight Watchers Reviews 

3,877
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 3,604 reviews, reviewers had a great experience with this company. Many customers find the program effective for weight loss and appreciate the comprehensive support system, including virtual check-ins with doctors and dietitians. The staff, including clinicians, coordinators, and dietitians, are consistently praised for being friendly, helpful, and knowledgeable. Reviewers also highlight the convenience of tracking food and macros like protein, carbs, and fiber, which helps them manage their dietary needs. However, some people were dissatisfied with the app, citing issues with its usability, frequent changes, and difficulty in navigation. A few other people also felt that the in-person meetings, while generally appreciated, have become less accessible or have seen a decline in quality. Some customers also noted challenges with medication dosages and the availability of specific food options within the tracking system.

What people talk about most

User experience

People report ambiguous experiences with user experience, with some finding the app easy to use for tracking... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and support from... See more

Product

Customers had ambiguous experiences with the product, with some expressing satisfaction with features like... See more

Application

Reviewers mention ambiguous feedback about the app, with many praising its ease of use, helpful tools, and... See more

Service

Users describe ambiguous interactions with service, with many praising the support received from meetings,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have recently had major medical isdues with my father and not entering my meals. It took too long to get meds after i started whdn meds were not approved by my insurance anyway. The injections have... See more

Company replied

Rated 4 out of 5 stars

Meetings have always been what keeps me on or very near the path to getting healthy. I'm fortunate to have in person meetings close by. Ways that WW could improve: Allow those who reached lifetime... See more

Company replied

Rated 4 out of 5 stars

On the whole, I like Weight Watchers, most especially the in-person meetings. The interaction with everyone at the meeting gives me more accountability, more great ideas, and the ability to talk to fo... See more

Company replied

Rated 4 out of 5 stars

So far, since rejoining the newer, more tailored WW plans, specifically on the Med plan, it has been a great relaunch health experience for me. Monthly membership cost is not the most reasonably pr... See more

Company replied


Company details

  1. Beauty & Well-being

About Weight Watchers

Written by the company

Powered by science. Proven by people.

Written by the company

Weight Watchers is the #1 doctor-recommended weight-loss program.*
Since 1963, we've empowered millions of members to lose weight^—and we know what works. That’s why we have everything you need to build lasting habits for better health. As the global leader in science-backed weight management, we offer holistic, personalized support to help members reach and sustain their goals. Our proven approach combines expert guidance, compassionate Coaching, sustainable nutrition, a community who gets it, and access to weight-loss medication.** So whether you’re tracking macros, taking a GLP-1, or navigating any life stage from postpartum to perimenopause, you belong at Weight Watchers.
*Based on a 2023 survey by Cerner Enviza of 500 doctors who recommend weight loss programs to patients.
^Based on total WeightWatchers program sign-ups since 2001.
**Medications require eligibility and prescription. All medical services are provided through our affiliated medical group, WeightWatchers Clinic

Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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4.0

All reviews

(3,877)

3,709 reviews in the last 12 months

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Rated 3 out of 5 stars

The communication with my “team” has…

The communication with my “team” has been sparse at best. I didn’t know when to request my next dose of medication so I had to “stretch” the remainder of my medication out and skipped some days as a result. Guidance for my engagement is lacking or I haven’t found it yet.

29 June 2026
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Reply from Weight Watchers

We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.

Rated 3 out of 5 stars

I have taken a few if the WW101…

I have taken a few if the WW101 workshops they are too fast paced for me and I have a version of the app that is a test version. I would like a workshop or video to see how that works. One that I could replay and or pause and use my app at the same time. It’s hard to chat in the workshops because I can’t pay attention to what’s being said while trying to get a question out.

12 July 2026
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Reply from Weight Watchers

We appreciate your feedback regarding the pace of our workshops and the desire for more flexible learning options. We're sorry that the current format makes it difficult to follow along and ask questions. We will consider offering on-demand content that allows for pausing and replaying.

Rated 5 out of 5 stars

Easy to follow

Easy to follow. You get great results!

5 July 2026
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Reply from Weight Watchers

We're happy to hear that your experience was fast and easy. Thank you for your positive feedback; we appreciate it.

Rated 3 out of 5 stars

Love the fact that where I live I can…

Love the fact that where I live I can still drive to a meeting within 30 minutes of where I live. I miss many of the people that went to meeting in the town where I originally started out in Canandaigua NY. I think we as a WW community left a lot of people behind. I get it that as a cost savings there was a need to reduce reality footprint. But still sad. I feel lucky that both places I attend offer 2 of the best leaders I have had in WW.

12 July 2026
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Reply from Weight Watchers

We appreciate you sharing your thoughts and feelings about the changes in our community. We understand that it can be difficult when familiar faces and meeting locations change. We're glad to hear you've found excellent leaders in your current workshops and value your understanding of the need for adjustments.

Rated 5 out of 5 stars

Lifetime Member and Loving Life!!

This is the second time I have joined Weight Watchers. The first time I lost weight but didn’t reach my goal and then stopped going to meetings and eventually gained all my weight back as well as more.

In 2021 i decided enough is enough. I need to get my weight under control and make better food choices as well as just getting healthy. I joined Weight Watchers online 12/6/21. There were no open workshops at this time so I joined some online groups to get ideas of what to eat as well as using the Weight Watchers app. After following the plan for about 6 months I was losing weight and feeling great. I then decided to add exercise to my program as well and I continued to lose weight.

As soon as a workshop opened near me I started attending and eventually met my goal and then lifetime. I can happily say I am still under my goal weight 3 years later.

I have been through many changes with the Weight Watchers program and app upgrades and I am still a very satisfied member and look forward to seeing how the company continues to progress.

I am so thankful that I took that first step and joined in 2021. I am probably the healthiest I have been in my life and I owe that to Weight Watchers!!

5 July 2026
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Reply from Weight Watchers

We are incredibly happy to hear about your inspiring journey and renewed success with our program! It's wonderful to learn how you embraced the online resources and then the workshops, ultimately reaching your goals and maintaining them for three years. We truly appreciate your positive feedback and your continued satisfaction as we evolve. Your dedication is truly motivating!

Rated 5 out of 5 stars

The workshops and coaches are…

The workshops and coaches are informative, encouraging and kind. A+
The app has too many issues, especially when trying to load.
You need more computer techs to resolve problems.

12 July 2026
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Reply from Weight Watchers

We're glad to hear you find our workshops and coaches so valuable! We appreciate you bringing the app loading issues to our attention. We are actively working to improve its performance.

Rated 3 out of 5 stars

I love the tracking but found it…

I love the tracking but found it difficult to try to switch my program and getting support. I miss some of the old features.

5 July 2026
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Reply from Weight Watchers

We appreciate your feedback. We're sorry you found it difficult to switch programs and get support. We understand your frustration about missing old features and will consider your comments for future improvements.

Rated 5 out of 5 stars

Weight Watchers just works

Weight Watchers just works. Excellent, easy to use tools; a science based nutrition system; outstanding support from in-person meetings and coaches.

12 July 2026
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Reply from Weight Watchers

We're so happy to hear that our tools, science-based nutrition system, and support from in-person meetings and coaches are working well for you! Thank you for your positive feedback.

Rated 3 out of 5 stars

Food ListIt would be a help if you would leave…

It would be a help if you would leave the foods that are used and tracked, not necessarily in each meals section, but in a continuous list, alphabetically.
It would make it so much easier for repetitive foods that are used.

12 July 2026
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Reply from Weight Watchers

We appreciate your suggestion regarding a continuous, alphabetized list of tracked foods. We understand how this could streamline the process for repetitive entries and make tracking much easier. We'll consider this feedback as we work to improve the app's functionality.

Rated 3 out of 5 stars

I don't care for the new app format

I don't care for the new app format. It's very confusing. I'm also not sure why some of the foods where I could scan the code now say are not available. It's happened several times. Also - WHY did you do away with your website?!!! Oftentimes it's easier to traverse a website or to input food information on a computer rather than an app. BRING THE WEBSITE BACK!!!

12 July 2026
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Reply from Weight Watchers

We appreciate your feedback and regret that your experience has not been optimal. We'll look into how to improve our services.

Rated 4 out of 5 stars

Still getting used to the app

Still getting used to the app, and virtual meetings. I like the ease of tracking and the scanner is awesome. The scale is not moving much at all and I’m feeling a little defeated.

5 July 2026
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Reply from Weight Watchers

We're glad to hear you're finding the app's tracking and scanner features helpful! We understand it can be disheartening when progress feels slow, but we encourage you to keep going. We're here to support you on your journey.

Rated 3 out of 5 stars

I miss the old WW

I don’t like the focus on weight loss meds. I wish there were more in person meetings. I wish that at the meetings we still got stickers, booklets, and weekly pamphlets like we used to get. I feel like WW has gotten rid of everything that helped me. I don’t want to be looking at a screen. I want paper!

12 July 2026
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Reply from Weight Watchers

We appreciate your feedback and time. We'll review how we can better support customer health and well-being moving forward.

Rated 5 out of 5 stars

Love the app

Love the app! Tracking certainly works.

12 July 2026
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Reply from Weight Watchers

We're so happy to hear you love the app and that our tracking feature is working well for you! We appreciate your positive feedback.

Rated 5 out of 5 stars

Like the online communities

Like the online communities. Finding valuable information

12 July 2026
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Reply from Weight Watchers

We're happy to hear that you have had a great experience. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

My Thoughts on Weightwatchers

I’ve used WeightWatchers since my oldest daughter was 10years old in I’m saying this so people will understand that using this program is a lifetime commitment. I’ve been in and out several times but could come back and start right where I left off The program is easy to follow and now with the new app it’s easier. The greatest thing is that if followed you will lose weight . I have been lifetime Twice if not three times it had taught me to plan meals around vegetables and too use protein when and how it will help in weight loss. I do wish in person workshops would be in the program now we have none in my area to attend

5 July 2026
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Reply from Weight Watchers

It's wonderful to hear about your long-standing journey and success with the program! We appreciate you sharing how it has helped you with meal planning and understanding the role of protein. We understand your desire for in-person workshops and value your feedback.

Rated 3 out of 5 stars

WW helps me be aware of what I eat and…

WW helps me be aware of what I eat and my activity. I enjoy the virtual meetings because of the variety and availability.

5 July 2026
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Reply from Weight Watchers

We're so glad to hear that our program helps you stay mindful of your eating and activity! It's wonderful that you enjoy the variety and availability of our virtual meetings.

Rated 5 out of 5 stars

Connie and Nancy did a wonderful job…

Connie and Nancy did a wonderful job leading the groups and loved being apart of weight watchers

5 July 2026
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Reply from Weight Watchers

We're so glad to hear you had such a positive experience with our group leaders and enjoyed being a part of our program! We appreciate your kind words.

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