Since the virtuals have changed 3 of the coaches I attended meetings of are now no longer there. I have attended others but left after 15 mins because I didn't like them. There are over 100 members a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Tailor weight loss to your life. Everyone’s different, and our personal assessment focuses on your unique needs and provides the best options that match your lifestyle. Our science-based SmartPoints system is personalised for your age, height, weight, and gender to help you lose weight. And if that's not enough - our award-winning app and expert-led Workshops help you build healthy habits for life.
Contact info
United Kingdom
- +44 (0)345 345 1500
- help.uk@ww.com
- weightwatchers.com/uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
WW hale
The Hale group on Saturday Morning is the best group I have ever been to. The people are lovely and the WW support and help really makes a difference to your healthy lifestyle.
The Altrincham workshops with Kath are…
The Altrincham workshops with Kath are great. Extremely well led and very inspirational. It’s like a family and we get support and tips from each other and of course Kath.
Every contact has been great
Every contact has been great. The staff are knowledgeable and helpful.
The WW community is so supportive with…
The WW community is so supportive with numerous online and in person work shops which keeps you motivated on your weight loss journey and to lead a healthy lifestyle.
I am so disappointed I
I am so disappointed with the rescheduling of time table although I like some of the. New sessions I really miss afternoons sessions and personally that’s when I need the support. Otherwise 5 star
Fantastic app and great in person and…
Fantastic app and great in person and virtual workshops to support the journey.
Professional
I attend the WW virtuals from a country outside of the UK. The coaches are so professional and knowledgeable and are really helping me on my journey.
I have been a WW member for a very long…
I have been a WW member for a very long time coming and going over the years weight up and down but now I constantly attend classes every week it’s the commitment I need to keep me in check. Kate my coach is excellent it’s the friendliest group I’ve been involved with. Excellent thank you.
I love the workshops with Jo.W
I love the workshops with Jo.W, she makes them interesting and we all get a chance to chat! The app is amazing, all the info you ever need is there, the workouts, mindfulness and meetings 👍🏻
It’s been easy to follow the diet
It’s been easy to follow the diet. I love the freedom of the virtual workshops as I can join as many as I want. I also enjoy the content.
Excellent coaches & virtuals
Love Weight Watchers
Fay was very friendly and knowledgeable when I spoke to her on the phone. Nothing was to much trouble for her
Weight watchers enabled me to reverse…
Weight watchers enabled me to reverse my pre-diabetes and lose weight and get more active sleep better and stay motivated
I always like Weight Watchers
I always like Weight Watchers. Online and your Leaders especially Kate. But we need more walk in classes especially for working people. Most people don't get home till 6pm. Or more Saturday morning workshops too. Members enjoy the social side of it, seeing friends, swapping ideas, having a cup of coffee and a chat with Leaders etc. Leaders are fantastic and so encouraging.
Weightwatchers has really helped me…
Weightwatchers has really helped me gain a healthy lifestyle they are really informative
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








