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WeFix London Reviews 

619
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and polite during home service appointments, making interactions pleasant and reassuring. People also appreciate the highly efficient service, noting that professional engineers arrive promptly, explain everything clearly, and resolve plumbing or electrical problems very quickly. Though some reviewers noted occasional scheduling delays or issues that could not be fully resolved on the first visit, others experienced minor inconveniences regarding appointment times, scheduling changes, and situations where repairs required follow-up visits. A few consumers also mentioned feeling stressed when dealing with unexpected complications or handling active leaks after initial work.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that engineers and support team members are... See more

Service

Consumers find service to be positive, highlighting prompt response times and reliable professionals.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that professionals deliver high... See more

User experience

People report positive experiences with user experience, highlighting great service overall. Customers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the... See more

Company replied

Rated 5 out of 5 stars

One of the best experiences I’ve had with a repair call out service. Joshua & Chris were both very friendly and helpful. They were knowledgeable and fixed the problem very quickly. They were honest ab... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

619 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(619)

575 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam was great

Adam was great. Quick, efficient, very explanatory. Very good experience

7 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Luke,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee W was so helpful and the best with…

Lee W was so helpful and the best with his service at very short notice!

7 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Glade,,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

I very prompt seTVICE

I very prompt seTVICE
Josh was polite and professional great job

Greg

7 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Gregory,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Josh Parker did a fantastic job fixing…

Josh Parker did a fantastic job fixing blocked drains in various places.

7 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Paul,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee was very professional

Lee was very professional, friendly, punctual and explained the issue with our air conditioning units in a clear and factual way. Very respectful and provided helpful feedback and advice. Will definitely recommend him / Wefix. Thank you!

7 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Michelle,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Everything went really well

Everything went really well with Tracey H. She was excellent, identified all the issues, and helped resolve them. Excellent service and communication.

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Nikita,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee’s Great Service

The service that Lee has provided was outstanding! What a great experience, not only was he straight forward but could also have a great laugh with him!

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Rina,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Well done!

It's amazing how efficient Tracey's work is! I called in to request a task (hang two paintings) on short notice. Within 20 minutes, Tracey showed up and started to work right away. She seems very experienced. She did a beautiful job - super clean. We will hire her again for the next project. Well done!

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Grace,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great engineer

Great engineer, super lovely and really respectful. Sorted it all out in seconds!

Thank you,

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lucy,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent service

Excellent service. On time. Professional. I’ll use them again.

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Faris,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

WeFix Electrical Audit

Chris came to do a full electrical audit of our property after a couple of incidents to find out what was causing us problems. He worked hard all day, inspecting from cellar to cramped roof space.
At the end he wrote up a detailed report, and went through what was essential, and what would be advisable. He used terms we could understand, explained how long planned work would take, and left us time to consider our next steps.
We will be going ahead with works with Chris, and would highly recommend WeFix.
Lesley and Mark Drake
London E11

29 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lesley,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Helpful and informative.

Helpful and informative.

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Catriona,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Brilliant work helpful and friendly

Brilliant work helpful and friendly

5 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Elpitha,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Highly recommend

Great, professional fast service. Recommend.

5 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Yanis,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

David was very professional arrived on…

David was very professional arrived on time and mended our taps in the bathroom. He tidied up and I would definitely use this company again.

5 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lindsey,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Good service

Easy to schedule an appointment and Tracy was punctual and knowledgeable and fixed our water leak promptly!

5 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear S M,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Gary was honest

Gary was honest, helpful and constructive thank you.

5 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Adam,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Had a new dishwasher delivered

Had a new dishwasher delivered. Called We Fix who sent Cory out to fit it. Excellent job.

5 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Karen,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Good attitude worked consistently the…

Good attitude worked consistently the entire time. Very tidy neat work and clean when he left

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Professional lads turned up to service…

Professional lads turned up to service the boiler. No issues what so ever. They was a day early too! Can't ask for a quicker service than that ! ( the office did call to make sure it was okay first) will use again with out question.

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ross,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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