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WeFix London Reviews 

620
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and polite during home service appointments, making interactions pleasant and reassuring. People also appreciate the highly efficient service, noting that professional engineers arrive promptly, explain everything clearly, and resolve plumbing or electrical problems very quickly. Though some reviewers noted occasional scheduling delays or issues that could not be fully resolved on the first visit, others experienced minor inconveniences regarding appointment times, scheduling changes, and situations where repairs required follow-up visits. A few consumers also mentioned feeling stressed when dealing with unexpected complications or handling active leaks after initial work.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that engineers and support team members are... See more

Service

Consumers find service to be positive, highlighting prompt response times and reliable professionals.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that professionals deliver high... See more

User experience

People report positive experiences with user experience, highlighting great service overall. Customers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the... See more

Company replied

Rated 5 out of 5 stars

One of the best experiences I’ve had with a repair call out service. Joshua & Chris were both very friendly and helpful. They were knowledgeable and fixed the problem very quickly. They were honest ab... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(620)

575 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lee was totally great and sorted all…

Lee was totally great and sorted all our problems with efficiency and a smile thoroughly recommend

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ian,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

they were really helpful and finished…

they were really helpful and finished their job quickly

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Doniyor,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Thank you for the efficient job Rob G

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Philip,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee did a superb job

Lee did a superb job in difficult circumstances, replacing a hidden bathroom pump with a new one in a more accessible location, including new piping. Left everything spotless. A real professional.

11 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jonathan,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Good all round service

It was my first time using wefit, they were very accommodating with my schedule and although they were running late for the original time slot they kept me informed along the way. Matt who serviced my bathtub blockage was very nice and polite and was careful with the old bathroom pipes. Will definitely use again.

11 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Hanna,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Matt

Matt, did a brilliant job, in my case in and out in well under an hour. Good result.

11 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Adam,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracey did a brilliant job

Tracey did a brilliant job - in record time and under tricky circumstances - and with a smile throughout. Thank you!

11 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Sophie ,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

They were very responsive and flexible

They were very responsive and flexible.
They did the job quickly and fuss and mess free.

11 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Tony,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great, friendly service

We were able to schedule a visit easily and our WeFix engineer was informative and helpful. We'll definitely use them for our future air con needs!

11 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Kendra,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service

This is the second time I worked with wefix. It is easy to book, they came when they said they will. I am so thankful that I found wefix. Mr Sam is amazing in his job. I will continue to work with wefix, because they are reliable, do great job.

10 August 2026
WeFix London logo

Reply from WeFix London

Dear Burcu,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Connor and Matt provided an excellent…

Connor and Matt provided an excellent service, charming and efficient. 5 stars

10 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lindsay,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Prompt professional and very…

Prompt professional and very knowledgeable good service recommend

10 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Natalie,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Expert and efficient job

Ahead of a new washer-dryer installation in my flat, Josh Parker quickly identified the problem with my washing machine pump and clearly explained the solution. Josh and Sonny resolved the issue efficiently, sourcing quality replacement parts locally and installing them promptly. The finished work looks highly professional.

10 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jon,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracey from Wefix came to fix a leak in…

Tracey from Wefix came to fix a leak in the kitchen tap. She was fantastic through the whole process - from detection of the issue to the fix.
She was very thorough, professional and knowledgeable about the issue and the process. I will not hesitate to use her services again and can fully recommend her.

10 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear A,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quick, Communicative and Detailed Service

There were multiple issues with my flat across the hot water, thermostat and my air conditioning units.

Lee came in with minimal context but wrapped his head around the issues instantly. While not all of the issues could be resolved during the appointment due to parts needing to be ordered, I have a better idea of what needs to be done and I’m now less worried about my flat. I’ve got cool air and hot water still in the interim.

Lee was communicative and patient throughout, explaining everything even though he didn’t need to. Had all the tools and knowledge to give everything a test.

10 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Adrian,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent

Excellent, friendly service

9 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Trudy,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great experience with Tracey

Great experience with Tracey, who promptly identified the problem with leaking pipes under the sink and fixed it very quickly and expertly. She also provided me with lots of helpful advice for other general plumbing issues in the flat and explained a lot of why the issues had happened and how to prevent them going forward. Really happy with the service and would definitely recommend.

9 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear James,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracy8

Tracy was excellent

9 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Starrell,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

5 ⭐ Service

5 ⭐ Service – Highly Recommend Tracey!

Absolutely fantastic service from Tracey. She arrived at my property in just under two hours and quickly got the problem sorted.

Her attitude was amazing from start to finish—professional, friendly, calm and genuinely reassuring. She took the time to put me at ease as a customer, which made a stressful situation so much easier.

Top-notch service all round. Reliable, efficient and a real credit to her profession. I wouldn’t hesitate to recommend Tracey to anyone needing a plumber. Thank you, Tracey! 👏

8 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Shana,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee problem solved everything

Lee problem solved everything. Lovely bloke. Pleasure to have working in the house

8 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Tony,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

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