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WeFix London Reviews 

620
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and polite during home service appointments, making interactions pleasant and reassuring. People also appreciate the highly efficient service, noting that professional engineers arrive promptly, explain everything clearly, and resolve plumbing or electrical problems very quickly. Though some reviewers noted occasional scheduling delays or issues that could not be fully resolved on the first visit, others experienced minor inconveniences regarding appointment times, scheduling changes, and situations where repairs required follow-up visits. A few consumers also mentioned feeling stressed when dealing with unexpected complications or handling active leaks after initial work.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that engineers and support team members are... See more

Service

Consumers find service to be positive, highlighting prompt response times and reliable professionals.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that professionals deliver high... See more

User experience

People report positive experiences with user experience, highlighting great service overall. Customers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the... See more

Company replied

Rated 5 out of 5 stars

One of the best experiences I’ve had with a repair call out service. Joshua & Chris were both very friendly and helpful. They were knowledgeable and fixed the problem very quickly. They were honest ab... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(620)

579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional lads turned up to service…

Professional lads turned up to service the boiler. No issues what so ever. They was a day early too! Can't ask for a quicker service than that ! ( the office did call to make sure it was okay first) will use again with out question.

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ross,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very professional service from start to…

Very professional service from start to finish. Prompt and polite personnel. Work is genuinely guaranteed. Plumbers were tidy and cleaned up after the job and also respected my property. They are expensive but you have peace of mind that the job has been well done.

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Elizabeth,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracy was helpful and efficient at…

Tracy was helpful and efficient at replacing my kitchen tap, great communication

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Georgia,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service

Josh was punctual, polite and very professional. He unblocked the pipe in our bathtub and retrieved a small object trapped inside. He kept everything tidy. I'm very satisfied with Josh's service. Many thanks. I will use Wefix again in the future.

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Pascal,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Happy with wefix

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Naomi,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Speedy polite and understanding

Speedy polite and understanding. Would highly recommend. They said they would be here with 28 minutes to help us with a leak and they were and sorted very quickly.

4 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Gary Worster was amazing

Gary Worster was amazing. Friendly, helpful and did a PERFECT job making and replacing my stair spindle. Would recommend him any time. Thank you so much. 😃

3 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Everything went great

Everything went great, clean and informative!

3 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Naomi,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Sam was great

2 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Rob was great

Rob was great! Fixed the problem, came out within 30 minutes of me placing the call which was amazing. Cheers Rob!

2 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear S,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Perfect kitchen floor

Chris Fairchild and Harry Stewart provided us with a beautiful kitchen floor. Their workmanship was excellent and they are perfectionists. They were professional, friendly and mindful of our needs. They will be doing further work on our kitchen in a couple of months.

24 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear EL,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Sam was very professional and…

Sam was very professional and understanding with the situation

2 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Miss Dowden,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 4 out of 5 stars

Overall good service

Overall good service. The agents who attended were polite and did a good job.
One downside was the lack of coordination between the office and employees. It took three weeks to get a part because the office said it would happen three times and it didn’t.
I also had extra cost because the employees visited and the part wasn’t available. Also the initial job spec was not thorough, so when the job was finally finished I ended up paying for hours of extra work that was not expected.to fit two replacement dimmer switches cost me £1200 !

18 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Peter,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Luke was very helpful and resolved my…

Luke was very helpful and resolved my electrical issue swiftly. He provided good advice and recommendations regarding further steps.

31 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Can,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracy was great

Tracy was great! Explained everything at a great level, super understandable.

31 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear BC,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Harry was absolutely amazing

Harry was absolutely amazing! So professional, friendly and got the work done! Highly recommend

30 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Naz,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great find

Great find
Months ago I had leak from the flat above which damaged existing downlighting and installation in my bathroom. As my guests were coming for a longer stay, leak fixed, plaster ceiling dry i needed professional electrician to come and replace existing (and outdated) downlighting. I avoided the most advertised and London/UK renowned companies for number of reasons (phone call where you have to explain every single detail of the work and then you have engineer in not know why he is there… once you explain he has to go to the van which seem to be parked miles away… ).
With this company you can chat with company, explain what needs to be explained, get the quote, pay online and job done in no time. This also includes quotes for “works to be done” in the future.

25 July 2026
WeFix London logo

Reply from WeFix London

Dear Dejan,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

WEFIX engineer.

WEFIX engineer David was polite friendly and helpful.When need arise will call again for their help.David went beyond what I expected.

28 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

The Alex is very professional kind and…

The Alex is very professional kind and very good

Thank you

28 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Erna,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very professional and carefully…

Very professional and carefully considered - have used other companies - these guys seem to really know what they are doing

27 July 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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