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WeFix London Reviews 

620
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and polite during home service appointments, making interactions pleasant and reassuring. People also appreciate the highly efficient service, noting that professional engineers arrive promptly, explain everything clearly, and resolve plumbing or electrical problems very quickly. Though some reviewers noted occasional scheduling delays or issues that could not be fully resolved on the first visit, others experienced minor inconveniences regarding appointment times, scheduling changes, and situations where repairs required follow-up visits. A few consumers also mentioned feeling stressed when dealing with unexpected complications or handling active leaks after initial work.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that engineers and support team members are... See more

Service

Consumers find service to be positive, highlighting prompt response times and reliable professionals.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that professionals deliver high... See more

User experience

People report positive experiences with user experience, highlighting great service overall. Customers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the... See more

Company replied

Rated 5 out of 5 stars

One of the best experiences I’ve had with a repair call out service. Joshua & Chris were both very friendly and helpful. They were knowledgeable and fixed the problem very quickly. They were honest ab... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(620)

575 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly and Efficient Service!

We had a leak in our boiler room that ultimately required a lot of work due to the mould and water damage that had been caused over a period of time. As we needed an emergency call out, we tried Wefix and they were prompt and efficient in finding us Matt to attend (despite it being a Sunday).

Since then, Matt and WeFix have been great to deal with. Matt is clearly very experienced and knows what he is doing. He first came to fix the original problem, and subsequently had to come back to drain and remove the hot water cylinder and all pipework in order for a decorator to clean and redecorate the room. On both occasions, he was very polite, friendly and efficient.

Only downside I would say is that the pricing is on the higher end, but I thought it was ultimately worth it for the overall service received. In particular, they were able to send someone round promptly when we needed it most on the Sunday.

Overall, would highly recommend.

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Adam was fantastic he was very capable…

Adam was fantastic he was very capable and friendly. He identified the problem very quickly bought the spare part locally and finished the job . He ensured our entire water system was working properly before he left. Top marks very impressive.

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Helen,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Prompt attendance in an emergency water…

Prompt attendance in an emergency water leak. Professional and friendly.

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Tim,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Wefix approach inspires trust and you…

Wefix approach inspires trust and you know you’re getting good advice.

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Stuart,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Professional

Jake was friendly, professional and efficient. Would highly recommend.

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Julie,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

No Stress - WeFix will sort it !

Double bed constructed in an hour - excellent service, no messing just doing. I made a call and had WeFix had an engineer over to me within the hour. Superb service - it's what we want! thank you so much WeFix.

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Nicola,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Rob is our go to plumber for our house…

Rob is our go to plumber for our house in Chelsea. Instantly responsive, goes the extra mile, the bloke you want when the hot water goes off at shower time!

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very happy with plumber Lee’s work…

Very happy with plumber Lee’s work sorting out my boiler problem. He was very reassuring and provided lots of information regarding the issue. Would recommend and will use Wefix for their services in the future.
Thank you!

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very good experience would recommend

Very good experience would recommend

13 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jennifer,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Prompt efficient friendly

Prompt efficient friendly , all good

13 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Caryl,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quick appointment

Quick appointment, efficient and effective work carried out
Lee explained everything he was doing and answered any questions I had
Lee was courteous and pleasant

13 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Teresa,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Efficient and professional engineer and…

Efficient and professional engineer and a very quick response from the company when we initially contacted them
Very knowledgeable engineer, polite. experienced and explained everything as to what needed to be done and the options we had going forward
A great experience thank you

13 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Vera,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee was excellent

Lee was excellent. Very informed and sorted the problem with a full explanation throughout. Loves his coffee!

13 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jerome,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very thorough. Highly recommend.

Matthew was amazing and completely cleared my blocked pipes under the sink!!

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Tania,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

All quick and good Jake and Tracey very…

All quick and good Jake and Tracey very good people!

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Trevor G, the roofer

Trevor G. Great job, friendly service.

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear MJ,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fantastic

Fantastic, Lee is a legend, sorted no fuss and professional,

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Richard,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Matthew was not only courteous and…

Matthew was not only courteous and affable but worked intensely and cleanly to cure the problem. I was delighted for the first time in many years to actually see a swirl of Water as it emptied in my kitchen sink !
Delighted with the result and fast within the hour response of your company. I only complaint is that Joans Lumley did not come round to entertain us at the same time.

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Bernard,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Efficient

Efficient. Resolves problem with ease

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear David,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee was absolutely incredible

Lee was absolutely incredible. So patient and kind in explaining everything to me. Super friendly, we couldn’t actually fix my issue but he did recommend what I would need to do to resolve it.

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Thalia,

Thank you for taking the time to provide such glowing feedback on your experiences with our company.

We greatly appreciate your support and look forward to continuing to work with you.

Kind regards,

The WeFix Team

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