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WeFix London Reviews 

620
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and polite during home service appointments, making interactions pleasant and reassuring. People also appreciate the highly efficient service, noting that professional engineers arrive promptly, explain everything clearly, and resolve plumbing or electrical problems very quickly. Though some reviewers noted occasional scheduling delays or issues that could not be fully resolved on the first visit, others experienced minor inconveniences regarding appointment times, scheduling changes, and situations where repairs required follow-up visits. A few consumers also mentioned feeling stressed when dealing with unexpected complications or handling active leaks after initial work.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that engineers and support team members are... See more

Service

Consumers find service to be positive, highlighting prompt response times and reliable professionals.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that professionals deliver high... See more

User experience

People report positive experiences with user experience, highlighting great service overall. Customers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the... See more

Company replied

Rated 5 out of 5 stars

One of the best experiences I’ve had with a repair call out service. Joshua & Chris were both very friendly and helpful. They were knowledgeable and fixed the problem very quickly. They were honest ab... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(620)

579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional

The engineer was on time, polite and professional, giving good advice.

20 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear SR,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Air-conditioning

Very good check everything and explained everything too me

19 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Paul,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee was great

Lee was great, very polite and friendly and did both jobs (downstairs basin and gas cap of in lounge) well and was very tidy. Highly recommend.

19 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Samantha,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Both Luke the electrician and Jake the…

Both Luke the electrician and Jake the joiner were excellent. Punctual, professional and knowledgeable. Fully equipped vans and put dust sheets down and cleaned up afterwards.

12 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Mark,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service from Alex!

18 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Phoebe,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service. The plumber came to the house within 20mins. He fully explained what the issues might be, followed up with his colleague who had been at the property before, and proceeded to professionally resolve the issue. Thank you to Mathew.

18 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Annabel,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

He was very good and kind and was…

He was very good and kind and was thorough and clean

18 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ismail,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Professional job.

Knowledgeable
Able to adapt and conquer some minor issues
Polite
Happy to answer questions
Job done
I would recommend him...a good ambassador for the company.Wefix good logo

18 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Craig,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Wefix Emergency Plumbing Services

Wefix did a very good job of replacing sink tap in our cloakroom downstairs. It was Harry and Ted who attended the work, within 1 hour as their Head Office [c/o Jonathan] mentioned. Their charges are very reasonable. Thanks Wefix.

18 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Pradeep,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Adam did an absolutely brilliant job…

Adam did an absolutely brilliant job sorting out damage caused by another tradesman - Wefix were really good in accepting responsibility and just sorting the issue out. Adam was diligent, with excellent attention to detail and did a perfect job! Thank you

17 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Engineer was done in under an hour and sorted out my problem.

17 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear James,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Thank you

Thank you, Lee, for quickly fixing the problem!

17 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Lydia,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very polite and efficient service

Very polite and efficient service, seems to have been carried out to a high standard.

17 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Jack,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Excellent service from Matthew Roberts

Excellent service from Matthew Roberts with fixing drainage from washing machine

6 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear John,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Harry was very polite and insightful in…

Harry was very polite and insightful in his assessment. Definitely felt like he was sincere and anting to help without creating unnecessary cost.

16 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Charlie,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Luke came to my flat very quickly after…

Luke came to my flat very quickly after my call. He was very kind, knowledgeable and helpful. Sorted out my problem very quickly and gave me invaluable advice on other matters I didn't know needed attention. He finished the job before the hour and asked if I had anything else for him to look at to make it worth my money. Highly recommended!

16 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Valentina,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Harry had a complicated repair as he…

Harry had a complicated repair as he could not turn off the water but he did an amazing under the circumstances

16 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Reg,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

A really nice and professional person

A really nice and professional person. Did the job quickly and offered to do other jobs as paid for the hour, that was appreciated.
I will certainly recommend to friends and use again when necessary
Richard

15 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Richard,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great experience with Jake Webb

Great experience with Jake Webb, who came over and was super helpful replacing a broken sash window pane. Did a great job, and also fixed a broken step on the stairs and gave a quote for a new cupboard unit round the boiler whilst he was here - thank you Jake!

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Charlie,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Steve was very knowledgeable and…

Steve was very knowledgeable and explained everything

14 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Shai,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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