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WeFix London Reviews 

620
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 555 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, knowledgeable, and polite during home service appointments, making interactions pleasant and reassuring. People also appreciate the highly efficient service, noting that professional engineers arrive promptly, explain everything clearly, and resolve plumbing or electrical problems very quickly. Though some reviewers noted occasional scheduling delays or issues that could not be fully resolved on the first visit, others experienced minor inconveniences regarding appointment times, scheduling changes, and situations where repairs required follow-up visits. A few consumers also mentioned feeling stressed when dealing with unexpected complications or handling active leaks after initial work.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that engineers and support team members are... See more

Service

Consumers find service to be positive, highlighting prompt response times and reliable professionals.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and... See more

Quality

Reviewers mention positive feedback about quality, consistently noting that professionals deliver high... See more

User experience

People report positive experiences with user experience, highlighting great service overall. Customers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob Dalton certainly went the extra mile for me today – helping fix issues with my flat’s water supply and good advice on the way forward with various work. He was also able to offer advice to the... See more

Company replied

Rated 5 out of 5 stars

One of the best experiences I’ve had with a repair call out service. Joshua & Chris were both very friendly and helpful. They were knowledgeable and fixed the problem very quickly. They were honest ab... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend WeFix enough. I had floods of water coming through the ceiling at 23:00. I called WeFix, who were very reassuring, and an engineer arrived in under 30 mins. Adam solved and fixed... See more

Company replied

Rated 5 out of 5 stars

Lee was excellent all round. He was quick, professional and clearly knew what he was doing. He sorted out the sockets in the room efficiently and left everything looking like new afterwards. Really pl... See more

Company replied


Company details

  1. Plumber
  2. Carpenter
  3. Drainage Service
  4. Electrician
  5. Gas Engineer
  6. Roofing Contractor

Written by the company

London's superior 24hr service company will fix it! WeFix London is your trusted partner for comprehensive home and commercial repair services. Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small. Our experienced engineers are specialists across plumbing, heating & gas, drainage, carpentry, building, electrics, roofing, air conditioning and more. At WeFix London, we prioritize your satisfaction and strive to exceed your expectations with every service. Trust us to keep your property safe, functional, and in top condition!

London's superior 24hr service company will fix it!

Written by the company

WeFix London is your trusted partner for comprehensive home and commercial repair services.
Our skilled team of professionals is committed to delivering high-quality workmanship and exceptional customer service for every project, big or small.

Your call will always be answered by real people!

Our experienced team are available 24/7, based in our central London Control Centre.

Our experienced team are available 24/7, based in our central London Control Centre.
We won't let you down! We do not use AI!

Contact info

4.9

Excellent

TrustScore 5 out of 5

620 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(620)

579 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trevor G did a fantastic job with my…

Trevor G did a fantastic job with my flat roof designing and installing it and staying late to make sure it was done in time for the impending rain. Top stuff!

25 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Really great experience with WeFix

Really great experience with WeFix. My toilet pipe broke at 3am Monday morning and I couldn't access the main water valve. Matt R came round fast and within seconds of him coming in he stopped the water.

He professional, friendly and knew exactly what he was doing. He explained clearly what went wrong, what needed fixing and why without making anything feel more complicated or add on extra work or make the problem sound worse than it was. He sorted the immediate issue, then came back later that same afternoon to complete the full repair and also fixed a small leak in minutes we've been having for a while.

Really reliable, knowledgeable and professional from start to finish. Would definitely recommend WeFix. If you get Matt, you're in good hands!

24 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Theo,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Leaking toilet sorted

Very impressed with WeFix London. It is the first time I have used the company. Tracey, was able to very quickly sort a leaking toilet. Very efficient and professional service.

24 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Leonard,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee Warnett attended to the job

Lee Warnett attended to the job. He was good. We will monitor and if there is any issue will contact you. Thanks

24 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Savio,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Harry ready helpful

Harry ready helpful. He responded really quickly to our emergency

24 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Catherine,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Wonderful help from Tracey

Tracey was so helpful, kind and personable throughout. She explained everything clearly and took the time to find the right solution to the problem with my toilet. She was also incredibly neat and careful with the tiling, and I was really pleased with the finished result. It was a pleasure dealing with someone so friendly, knowledgeable and professional. I would definitely recommend her!

24 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Mary,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Quick easy and very personable.

Quick easy and very personable.

24 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Antony,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Cannot recommend WeFix London enough

Cannot recommend WeFix London enough. Had a scheduled appointment with Pimlico plumbers and nobody pitched. Or called. Contacted WeFix london and had an electrician over in less than 30 mins. Chris was excellent. Explained likely cause of fault and put in place a temporary solution. Also wrote a full report to bring up with our builders. Unbelievably professional and efficient.

23 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Adam,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Matt came within 30 mins of calling…

Matt came within 30 mins of calling after having emergency issues with our sink. He explained everything very clearly and was very respectful!

23 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear S.uchi,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Matt was great

Matt was great. He was worked conscientiously and quickly and gave clear explanations the whole way through. Highly recommend.

22 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Mrs P,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Lee was unbelievably thorough

Lee was unbelievably thorough - didn’t leave a stone unturned and overall did an amazing job!

Great bloke and consummate professional

22 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear James,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Fantastic service

Called in a panic on a Saturday afternoon (after a random Google search for emergency plumbers) because of a blocked toilet. Matt came very promptly and was fantastic. He was extremely professional and fixed the problem quickly and efficiently. He also took time to explain what we needed to do to stop the problem reoccurring. This was my first time using WeFix but I was very impressed with the service and will definitely be using this company again!

22 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Sarah,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service from Lee W

Great service from Lee W! Very efficient and helpful sorting our aircon out.

22 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Yoko,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Very helpful knew what he was doing

Very helpful knew what he was doing
And very friendly

21 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ron,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Professional and polite

Alex was polite, engaging and professional. He delivered high quality work.

21 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Simon,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Replaced sink and taps.

Replaced sink and taps.
Matt did a very good job.
Very good finish.

21 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Michael,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

The service was excellent and quick

The service was excellent and quick. Harry was efficient and solved the issue we had.

21 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Biagio,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Great service

Great service

21 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Ellie,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Tracey and Nick did an amazing job of…

Tracey and Nick did an amazing job of my bathroom. It was done to the highest standard, they went above and beyond and were quick to come up with solutions for everything!

20 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear Tazmin,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

Rated 5 out of 5 stars

Superb job

Superb job. Lee W was clean, efficient and a true expert. Thank you WeFix.

20 August 2026
Unprompted review
WeFix London logo

Reply from WeFix London

Dear John,

Thank you for taking the time to provide feedback on your recent visit.

We are pleased to hear that your experience of WeFix London was so positive, and look forward to hearing from you if we may be of assistance again in future.

Kind regards,

The WeFix Team

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