We Buy Cars Reviews 

Very happy with the service rendered by Riaaz begg at the JHB South Branch will definitely come back to by another car.

2 weeks after buying a car there were major issues which you said there were not

Simphiwe makasi from webuycars port Elizabeth branch whas so nice and helpful today thank.

We Buy Cars scams the damn out of people. These sales agents just says sign, sign, sign and damn sign. I was told if I do not take out the protection plan I cannot bring the vehicle back. So I fixed it on my own with my own money. It was never explained that they have to approve a mechanic before you can fix your car. I went to sell the car at them and that is when I was informed that I was supposed to bring the piece of shit back. I was told to still file a dispute and that is when I was informed it had to be within 30 days of purchasing the vehicle they can still fix it. None of these issues were mentioned in the DEKRA report when it was read to me by the sales agents. He also knew it was my first time buying a car so I wouldn’t know what their terms and conditions are. They truly lived up to their reputation of being scammers. I wouldn’t recommend anyone buying from these thieves. I spent R17900 on fixing a damn car I bought without being informed about the issues. Damn SCAMMERS! I wanted to issues inappropriate language but it was flagged because you can only say nice things about these scammers.

Do NOT buy a vehicle from WeBuyCars.

We made the mistake of buying a Certified vehicle from WeBuyCars, expecting that it had been thoroughly inspected and would be free of any major issues. Unfortunately, our experience has been extremely disappointing from start to finish.

After we had signed all the paperwork and completed the purchase, we were informed that the vehicle had failed a roadworthy inspection due to a fault. To their credit, they did agree to pay for the repair, but this should never have happened in the first place. A "Certified" vehicle should not have undisclosed roadworthy issues.

We then had to wait three extra days for the repair. After that, they informed us that they had ordered the wrong part. We asked if we could collect the vehicle and return later to have the correct part fitted, and they agreed.

The vehicle was sold to us with 66,000 km on the odometer. When we finally collected it, it had 69,000 km. We were never given a satisfactory explanation for why an additional 3,000 km had been added.

We were told the vehicle would be ready for collection at 3:00 pm, but when we arrived, we waited another 2½ hours before it was handed over. Just as we were about to leave, I had to remind them that the vehicle still needed temporary number plates fitted, which caused yet another delay.

To make matters worse, the vehicle had clearly not even been properly cleaned before delivery. The centre console was full of sticky toffees and dirt, which is completely unacceptable for a vehicle being sold as "Certified." It gave the impression that no proper inspection or preparation had been done before handing the vehicle over.

When we got home, we noticed there was a problem with the spare wheel. After removing it, we found that the spare rim was severely damaged, with a broken section that had actually punctured the tyre from the inside.

I immediately contacted Christiaan at WeBuyCars, who asked me to send through a quotation and assured me that they would cover the replacement costs. It has now been over a week, and Supa Quick has still not been paid. Instead of resolving the matter professionally, the communication has become sarcastic, and we are still waiting for the issue to be sorted out.

To make matters even worse, the tyres currently on the vehicle are completely different from the ones shown in the original photos when we viewed the car. It appears that the tyres were changed before delivery, and the replacements are clearly not the same.

Overall, this has been a frustrating and disappointing experience. From undisclosed defects, unexplained mileage, excessive delays, poor vehicle preparation, damaged components, misleading presentation, and unresolved promises, the level of service has been far below what we expected from a company selling "Certified" vehicles.

I cannot recommend buying a vehicle from WeBuyCars based on our experience. If this is their standard for a "Certified" vehicle, I would strongly advise potential buyers to have any vehicle independently inspected before purchasing—or consider buying elsewhere altogether.

I bought an Opel Tigra 2005 cash from Jhb branch during end if June 2026 advertised on al their platforms as well as purchase documentas as a 1.8 Sport, only to find out arriving back in Plettenberg Bay that it is indeed a 1.4 Enjoy. I immediately took the matter up with them and received a concern no.520973 being promised that the matter will be sorted out promptly. I gave them my options i.e. replace it with the correct model in a simular condition or buy one out or compensate me with the lost in value taking model in consideration.
After emails hence and forth they eventually replied that they are prepared to cancel the deal with no compensation. Needles to say I was forced to take the matter to the Ombudsman of Miosa.
I further battled for two weeks for the natis document after receiving notification that it is ready for collection. It is now, today 20 July 2026, apparently despatched, but still waiting for it. At least I received today a notification, after threat that I am going to contact the CEO of We Buy Cars notifying him of this poor service.
YOU’D BE THE JUDGE

**Disappointed with Pricing Discrepancy**

I visited WeBuyCars on **Saturday, 18 July 2026**, after my husband had found a few vehicles online for me to view. He had also spoken to one of the sales consultants the day before. I found a vehicle I liked and proceeded with the purchase. I was aware of and accepted the **R2,400 administration fee**, as I understand this forms part of the purchase process.

When I arrived home, my husband asked how much I had paid. After telling him the purchase price, he was surprised because he had seen on the WeBuyCars website on **Friday evening, 17 July 2026**, that the vehicle's price had been **reduced by R6,000**. Unfortunately, I was charged the full listed price, plus the administration fee.

This came as a huge shock. I immediately contacted the salesperson who assisted me. I want to emphasize that **the salesperson was excellent**—friendly, professional, and very helpful throughout the process. He discussed the matter with his manager, who explained that several vehicle prices had been reduced on Friday night as a once-off promotion and that they reverted to their normal prices on Saturday. I was also told that if I had reserved the vehicle, I could have purchased it at the reduced price.

However, after this conversation, I went back onto the WeBuyCars website to check the other vehicles that had supposedly reverted to their original prices. To my surprise, I found that they were **still being advertised at the reduced prices**. This made the explanation I received difficult to understand and raised concerns that there may have been an issue with the pricing system.

I was ultimately told that there was nothing that could be done.

This is not the first vehicle my family has purchased through WeBuyCars, and we have always received excellent service, which is why this experience has been so disappointing. My concern is not with the salesperson, but with what appears to be a discrepancy between the advertised online price and the price reflected during the purchase process.

I believe this situation deserves to be investigated. If the lower advertised price was genuine and still displayed on the website, I feel I should have been afforded the opportunity to purchase the vehicle at that price. As a loyal customer, I find this experience unacceptable and hope WeBuyCars will review the matter and consider a fair resolution.

If I could give them minus 5 stars I would. I can’t believe that a company as big as WeBuyCars do the stuff they do (by lying and deceiving people) and get away with it. Ive seen so many comments on here that have the same MO and they still get away with doing this to people on a daily basis and the most disheartening thing is that we as the people really have no one to go to, no one to assist us as the MIOSA is just as bad as them. I realise as a used vehicle there will be issues but don’t lie about it on the certificate and specifically state that there are no issues with the engine that will affect the performance of the vehicle and also categorically state that it is roadworthy ready when it wasn’t, now I have to fix all the issues before I can do that which is not going to be cheap. I am so disgusted and appalled with them and will NEVER EVER recommend or use them again, EVER!!!!!!

Bought a boat with a 115hp motor from We Buy Cars. Took it for a service and discovered it's a 100hp. A year later and they have done nothing to assist me. What a disappointment of doing business with such a "big" company.

I was at we buy cars Witbank I was assisted by Khaya Ceko . excellent service.!

Please save yourself the hassle of dealing with this morally corrupt company an being ripped off. I moved back from Ireland and needed a car urgently. Because my bank statement only had 6 days transactions on it wasn't enough for proof of residency and Sizwe at Germiston branch told me to transfer the money to my son's account and that way I'll be able to buy the car. The fact that I bought cash and had more than triple the amount of the car in my account meant nothing. This in itself is nonsense, I bought my daughter a car too and at that dealer there were no problems that I paid for it but the paperwork was in her name. Sizwe INSISTED I'd have no problem registering the car in my name. Long story short, I listened to him and now can't get the car on my name. He's sending us on a wild run, again reassuring it will work if my son signed an avidavid about what happened - he had to take off work to do that- and that didn't work either. Every attempt I have to sit in a queue the whole day to be turned away. So now he reckons my son needs to put the car on his name and then on mine. Who's paying for all of that? And who's sitting in queues again? Not him. They charged my R3000 admin and registration fee, for what? So they can now throw their hands up in the air and say sorry but there's nothing they can do about it. This company will lie about anything just to make a sale. Absolute zero integrity. This isn't the first time my family got left with empty promises. They sold insurance to my son for thousands and then had one excuse on top of the other when he had to use it. A bunch of thieves at the Germiston branch, don't trust them. My husband just bought a car cash for just short of 1 mil at a different dealership, even though he found a car at we buy cars that he wanted. And the 2 motorbikes we want to buy is another deal they will not get from us. I'll never deal with this company again.

Hi I want to thank Aziz Connelly salesman at the Landswown branch for the Awesome service and Professionalism!
I Had a smooth ride with my purchase through Aziz with a Friendly service with great communication and customer service!
If anyone is in the market for buying a car I would highly recommend Aziz Connelly for peace of mind!

You know when they say God has Good plans for us , they are true. I sold my car that had a value with the money that i asked for also with the good service and smile in their face , wherelse many people were trying to buy it with lesser amount than expected, because they tried to take an advantage of me as a Teenager. Thank you so much WE BUY CARS. Wishing you more customers than before 👊💰

PLEASE PLEASE PLEASE - if you want to be sold a piece of rubbish then use WeBuyCars..

We purchased a car with a certified and ready label.

After 3 weeks the car had a mechanical failure rendering the car completely unusable.

WeBuyCars Dome sold the car and Pe branch assisted.

Both were completely useless.

Now 5 weeks later - I haven’t had a car as it’s in the possession of WeBuyCars and they have yet to cancel the deal. Allowing my debit order to still run for said vehicle in Theo possession!

Best part is the manager at dome - useless should be their name - has blocked us, put the phone down on us and to date absolutely no assistance other than generic supper emails that look like a toddler wrote.

Redefining the the concept of terrible service. Congrats.

Their own financier can’t even get hold of them to cancel the deal..

Ombud has been furnished with all the documents pertaining to the matter and a case of fraud..

Useless

Mluleki.
This guy is truly irresponsible and lazy and completely unprofessional and careless.

I purchased the vehicle from the WeBuyCars Dome branch. Within just three days of purchase, the car broke down, and I requested repairs. Naturally, there was absolutely no mention of this issue in any report prior to the purchase, and they sold us the car claiming that the roadworthy certificate was already completed. Since we had a warranty, all they needed to do was immediately proceed with the repairs, but they failed to carry them out for more than five days. During that time, yet another problem occurred with the vehicle.

Concluding that they sold us a vehicle that was fundamentally unsafe to drive, I requested a refund. It seemed like the refund process was finally moving forward, but they began dragging their feet, constantly delaying it and putting off my refund with an extremely unfaithful and unprofessional attitude.

He promised to get back to us about returning the car and issuing a refund, but he broke his promise entirely. On top of that, he wasted so much time arguing with the other workshop without even checking the facts properly.

The other workshop definitely sent multiple emails with the files attached to Mluleki several times, and they even shared those exact emails with us and we already checked. Yet, Mluleki is the only one lying and claiming he didn't receive them.

This perfectly explains why WeBuyCars is rated 2.1 stars.

I intend to send direct messages to all ten board members of WeBuyCars via their LinkedIn profiles.

We raised this issue back on May 28th and are still waiting for a resolution.
*We are saving all call recordings, email histories, and messages.
*case no : 143265

Thank you siphesihle Mthethwa for being helpful

Went to we buy cars ballito, the service is appalling. There’s only one person serving 5 customers. It literally take the guy 1hr and 30min to serve one person. That’s shocking, I get better service at home affairs

I would like to honestly warn anyone who is considering purchasing a vehicle from We Buy Cars. I myself have bought multiple vehicles from this company over the years and I can tell you that the customer experience is no longer the same as before, it has deteriorated dismally. It is the most horrible and frustrating experience you'll go through, mark my words. The JHB branch is the worst of them all. The sales rep that was assisting me on the last purchase Bonakele Mkhwanazi was the most rude, inefficient and lying person I've ever met. To get my R10000 refund for reserving a car is still delayed, I'm calling them everyday and they sending me from pillar to post even though I already bought the car 4 weeks ago.
I won't even mention the false vehicle condition reports. I've at least witnessed 4 or 5 cars that were not in, even in the slightest, the condition described in the condition report. I dare you to go and buy a vehicle from We Buy Cars and you will regret it, i promise you.

Poor service from we buy cars Vereeniging and the f&i lady Nadine Jackson knows even when you complain nothing will be done about it she is arrogant about it too no empathy

Thank you Mervin from we buy cars silverlakes if you wany car ag silver lakes as for mervin .