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We Buy Books Reviews 

20,269
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 1,572 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the quick and efficient payment process, often receiving funds promptly after items are received. Many people appreciate the straightforward and easy-to-use service, noting the convenience of home collection options and clear communication throughout, simplifying decluttering and earning. However, some customers also noted concerns regarding product acceptance and pricing. Many reviewers found that a significant number of their books were not accepted, sometimes due to perceived damage or specific titles not being purchased. Additionally, some people were disappointed with the low prices offered, occasionally receiving much less than anticipated or finding the value disproportionate to their effort.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the ease of selling books, with... See more

Payment

Customers consistently note positive experiences with payment, frequently praising the promptness and speed... See more

User experience

People report positive experiences with user experience, consistently describing the website and app as easy... See more

Service

Customers had positive experiences with service, frequently praising its promptness, ease of use, and... See more

Price

Clients share ambiguous opinions on price, with some reviewers reporting good or fair prices for their books... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lightning-fast payout after trouble-free collection. Like: The additional bonus for this trade (and these offers are made regularly) and that they came to my home for collection (offering this servic... See more

Company replied

Rated 4 out of 5 stars

recently the offer price of a number of books has made trading worthwhile. The free Evri return service seems very effective. the time taken to examine, inform of the result, and credit payment to... See more

Company replied

Rated 4 out of 5 stars

It was straightforward to scan ISBN bar codes on the app - more difficult for older books where you had the enter as a number. Sad that so many books weren't wanted. However, the process was straigh... See more

Company replied

Rated 4 out of 5 stars

My 15% bonus code which I entered never was use to determine the final amount. Otherwise as always the transaction went smoothly and quickly - unlike World of Books!

Company replied


Company details

  1. Used Book Store
  2. Book Store
  3. Online Marketplace
  4. Rare Book Store

About We Buy Books

Written by the company

WeBuyBooks helps people across the UK turn unwanted books into extra cash quickly and easily. Whether you are clearing shelves, selling textbooks after university, or making space at home, we make the process simple with fast scanning, instant prices and free delivery options. We specialise in buying non-fiction books, including textbooks, cookbooks, business books, hobbies, crafts, history, biographies and specialist subjects. Simply scan the barcode using our app or website to get an instant valuation and send your items to us for free. Alongside books, we also buy CDs, DVDs, Blu-rays and video games, making it easy to declutter and earn money from media you no longer use. At WeBuyBooks, we are proud to offer fair prices, fast payments and friendly customer support, helping millions of items find a new home instead of going to waste. Visit our website: www.webuybooks.co.uk

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

20K reviews

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4.3

All reviews

(20,269)

1,585 reviews in the last 12 months

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Rated 5 out of 5 stars

So simple and quick service

So simple and quick service. Taken the stress off trying to dispose of my brother's books.
Will continue to use this app.

6 July 2026
We Buy Books logo

Reply from We Buy Books

Thank you for sharing your experience. We're pleased to hear that our service made the process of clearing out your brother's books simple and stress-free. We appreciate your kind words and look forward to your continued use of our app!

Rated 5 out of 5 stars

Brilliant way to recycle unwanted books…

Brilliant way to recycle unwanted books etc, simple easy process, good prices paid, cannot ask for more. The preprinted label and Royal Mail collection is a massive bonus. Thanks!

6 July 2026
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Reply from We Buy Books

Thank you for your kind review. We're glad you found the process simple and easy to use. Thank you for your support!

Rated 5 out of 5 stars

Efficient and clear

Efficient and clear, made deciding to prune book collection a realistic task

14 July 2026
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Reply from We Buy Books

We appreciate your positive feedback. Thank you for choosing WeBuyBooks for your book prune!

Rated 1 out of 5 stars

Don't bother take them to tip


It would be helpful if all the information was given in advance. I scanned in 39 books which was laborious as you have to get the red line just so. Parcelled everything up had to go to library to print label despite the original no label required promise. Parcel wasn't collected only when trying to rearrange collection via Evri instead did it say there is a maximum box size and weight they estimated my books should be in two boxes though not especially heavy, 60+ woman. I couldn't contact them so just didn't bother continuing with alternate delivery. I have a small set of bathroom scales but if I put even a small box on I wouldn't be able to read weight. I only messed on as it was for charity but to be frank it took forever and is just not worth it for the few coppers, some as low as 1p they pay my order was worth less than £8 and usually with all the book buyers some will be rejected. In the end as the booking was with royal mail our lovely postman took the books for me after the two failed collection attempts. It would be useful if they left something to say why not taken as still have no idea.Despite not completing the rebooking I've just received an email from Evri to say it's gone through, no idea why I give up. Can't contact Evri or we buy books.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy & Convenient...

- Easy process
- Kept up-to-date during the process
- Quick and prompt payment
- Great to de-clutter and earn at same time
- Collection option very convenient as parcels can be heavy
- I used Customer Service who were very helpful and friendly

9 July 2026
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Reply from We Buy Books

Thank you so much for your informative feedback! We truly appreciate your kind words and are happy to find you found our service straightforward and smooth!

Rated 1 out of 5 stars

I scanned books and was quoted a price

I scanned books and was quoted a price. I sent the books in good faith only to find out many of the books would now not be accepted, and I would be paid substantially less than quoted. The books were not returned to me but recycled. Thanks for nothing.

2 July 2026
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Reply from We Buy Books

Hello,

Thank you for taking the time to leave your review. We are sorry to learn of your experience and have contacted you directly by email to discuss your trade in more detail.

We believe there may have been an error in the processing of your trade; however, we require some additional information from you in order to investigate and resolve the matter. We would be grateful if you could check your inbox and respond to our email when convenient.

We would appreciate the opportunity to investigate this further and hope to resolve the issue for you as quickly as possible.

Best regards,
WeBuyBooks

Rated 5 out of 5 stars

Easy process

Easy process, from scanning books to receipt of payment.

10 July 2026
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Reply from We Buy Books

Great to hear you found our process simple and easy. Thank you for choosing WeBuyBooks!

Rated 5 out of 5 stars

Great experience-easy and efficient

Great experience-easy and efficient. Slight problem using app quickly solved by friendly, helpful staff. Would definitely recommend to anyone having a book clear-out!

2 July 2026
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Reply from We Buy Books

We appreciate your great feedback and are are delighted to hear that you had such a great experience with our team and were able to resolve your problem smoothly. We appreciate your recommendation, thank you for your support.

Rated 4 out of 5 stars

Quick and easy to use

Quick and easy to use. Collection by Royal Mail is brilliant.

3 July 2026
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Reply from We Buy Books

Thank you for your feedback, we appreciate your kind review.

Rated 5 out of 5 stars

Very simple to use

Very simple to use, raise a few pounds from unwanted books

9 July 2026
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Reply from We Buy Books

Thank you for your feedback! We are so pleased to hear that you found our service simple to use. We appreciate you sharing your positive experience.

Rated 3 out of 5 stars

You have to give a lot of books to gain…

You have to give a lot of books to gain very little- it’s probably not worth the time invested as so many books are not accepted. They say ‘sorry we are not buying that book or dvd at the moment). Payment is prompt on re prof the parcel- but for instance I gave 24 books for only 7 GBP return- I had to do all the packing and delivery parcel to the post office- then the QR code for the post office was easy.

2 July 2026
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Reply from We Buy Books

Hello Linda,

Thank you for taking the time to leave your review.

We're pleased to hear that you found the process of sending your items straightforward and that you received your payment promptly once your parcel was processed.

The titles we are able to accept are determined by a combination of supply and demand, as well as our current stock levels. As these factors change frequently, a title that is not accepted today may well be accepted in the future. For this reason, it is always worth checking your items again at a later date.

We appreciate your feedback and hope to see you trading with us again soon.

Best regards,
WeBuyBooks

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